Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs... Voir plus
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Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Voir plus
L'entreprise a répondu
The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Voir plus
L'entreprise a répondu
The delivery was prompt, however when I decided to cancel the order due to no longer needing the item. I was refunded without an issue
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Fabricant de meubles
- Magasin d'ameublement d'extérieur
- Magasin de mobilier en rotin
Écrit par l'entreprise
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Coordonnées de contact
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Royaume-Uni
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Excellent service
Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs and would recommend to family and friends.
Great customer service
Mirror arrived broken, no fault of seller and seller went above and beyond to ensure the mirror was replaced in a timely manner an kept up good communication through. Great service.
The delivery was prompt
The delivery was prompt, however when I decided to cancel the order due to no longer needing the item. I was refunded without an issue

Réponse de Home Garden Direct
Quick delivery and lovely chairs
Quick delivery and lovely chairs, perfect match for my oak table.

Réponse de Home Garden Direct
Despite one chair being damaged in my…
Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/desk chairs just as was stated on the website. Very happy will use this company again.

Réponse de Home Garden Direct
Very easy & straight from ordering to…
Very easy & straight from ordering to delivery. The product delivered was to a high standard and the customer service and delivery staff were absolutely excellent. I can’t recommend this company enough! Excellent service in every way

Réponse de Home Garden Direct
The Sofa Bed delivery was satisfactory
The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady.
Fortunately my son was visiting and he was able to assemble it for me.
I asked the delivery driver about this fact and he showed me his cell phone screen showing the Delivery Only box ticked. His screen gave many options re assembly which I would have considered.
I would have had to return the purchase otherwise.

Réponse de Home Garden Direct
Mirror was well package
Mirror was well package, it was straight forward from order to delivery. Kept updated. An excellent service.

Réponse de Home Garden Direct
Excellent products and service and very…
Excellent products and service and very competitive

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delivered on time easy to assemble
delivered on time easy to assemble
product as advertised.

Réponse de Home Garden Direct
Amazing customer service
As a previous garden centre manager I always brought very expensive garden furniture, but now I am no longer in that industry i decided to try different furniture and I have to say for the price, quality of the furniture I brought I was over the moon.
There was also an incident with one of my cushion, (my thought) so I tried to buy a replacement and i Spoke to Nick at customer services and he arranged a replacement free of charge. I couldn’t believe it and he certainly made my day. No more spending £1000s on furniture anymore, I will definitely stay with this company and brand for furniture moving forward. Thank you Nick. Extremely happy customer.

Réponse de Home Garden Direct
Great Garden Sofa set and service
Bought the Demeter Garden Sofa set and love it. So versatile and have had it in several combinations already. The ordering process was smooth, delivery was great and to the garden, and a minor problem was sorted out by Nick in Customer Services who was fantastic.

Réponse de Home Garden Direct
First time order, will definitely shop here again!
My garden furniture is lovely and my whole experience of shopping with Home Garden Direct was great, smooth ordering process and accurate delivery estimates, updates on the despatch and delivery were good.
The furniture is great quality and looks lovely in my garden.

Réponse de Home Garden Direct
Lovely strong umbrella and base
Lovely strong umbrella and base, easy to assemble and works just great !

Réponse de Home Garden Direct
DHL delivered my parcel to the wrong…
DHL delivered my parcel to the wrong address., After one single call to home garden direct and a new parcel was on its way . . Excellent customer service shame DHL don't provide the same.

Réponse de Home Garden Direct
Excellent service and quick delivery
Excellent service and quick delivery. Love our new garden furniture. Nick in customer services was brilliant

Réponse de Home Garden Direct

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