Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs... Voir plus
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Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Voir plus
L'entreprise a répondu
The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Voir plus
L'entreprise a répondu
The delivery was prompt, however when I decided to cancel the order due to no longer needing the item. I was refunded without an issue
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Fabricant de meubles
- Magasin d'ameublement d'extérieur
- Magasin de mobilier en rotin
Écrit par l'entreprise
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Coordonnées de contact
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Royaume-Uni
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Fantastic furniture delivered quickly…
Fantastic furniture delivered quickly had to contact customer services big shout out to Nick who responded quickly and efficiently thank you

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Great customer service
Great customer service, good product and very fast delivery. Very impressed

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Very nice chair
Came fairly quickly and was easy to put together. Very comfortable egg chair

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Fast delivery, exceptionally proactive customer service team
Ordered from HGD one evening as a new customer. Item was prepared and dispatched the very next day using a high quality courier, and to my (pleasant) surprise I was contacted by a human called Nick, who gave me daily updates on the parcel progress. Through no fault of their own, the extreme weather in the week had impacted deliveries, but Nick proactively spoke with the courier regularly to keep me informed on revised delivery schedules. As luck would have it, the item was still delivered ahead of its re-planned date.

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The driver and colleague let me know…
The driver and colleague let me know 15mins till arrival by phone.
They were very polite, I had concerns as I heard à bang, the parcel came into the house with the corner damaged, I was assured that it will be protected inside.
When all checked everything was fine.
I have put the settee bed together from the instructions given.
I found it very easy to do.
I am very satisfied with my purchase.
Thank you.

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Excellent company
Lovong our new corner sofa furniture. Fast delivery and had the whole thing put up in under a few hours. Had a slight issue with confirmation email bit Nick sorted it all out for me. Would buy again.

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Good quality item exactly as…
Good quality item exactly as described,and delivered promptly and exactly when stated on ordering ,very happy with purchase and service

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Great piece of garden furniture
Great piece of garden furniture. Very easy to build and looks great. Great value for money.

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Very happy with Egg chair, very comfortable
Very happy with Egg chair, fast delivery and very comfortable

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Really positive experience
Really positive experience.
Rang the company for some specific detail of box size to make sure it would go up the stairs and the answers were given immediately.
Dispatched quickly, delivery brilliant, on time and taken upstairs to room.
Excellent start to finish

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All arrived safely really pleased with…
All arrived safely really pleased with my furniture. Just need 😎.

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Will Be Using Home Gardens Direct Again
Delivery Was Quick & Easy. Although when the ordered was received the rain cover hadn’t been delivered I contacted customer service and spoke with Agnieszka who got this all sorted for me. I also had realised I had made a mistake on my order but Agnieszka went out of her way to ensure I was happy with what I had received and to make sure it was perfect. Would 100% use Home Garden Direct again.

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Excellent value for money…
Excellent service throughout from ordering to deliver as stated 4 days . Excellent value for money and the assembly being no problem provided one follows the instructions paying attention to every detail.One tip being not to tighten the fittings untill all in place per item. It provides flexibility and ensures completion of assembly with speed and minimum of complications Last but not least the service of customers second to none most courteous and helpful.Highly recommend this purchase to those seeking like product.

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Brilliant egg chair just as described
Brilliant egg chair just as described, quick delivery

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Love my purchase ..
Love my purchase ... fast delivery would definitely recommend this company.

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Reliable friendly service
Reliable friendly service. Delivery driver rang to say delivery expected within the hour.

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Great experience all round
Very impressed with the whole experience. Easy to order. Details of the product online were accurate. Tracking my order very simple to do. Delivery was very quick, order came on a bank holiday. Very pleased with the product too.

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Swift delivery of my sofa bed.
Swift delivery and was kept updated by both the company selling the sofa bed and the delivery company. Couldn’t be happier. Love the sofa bed. Very comfortable firm seat. It feels substantial and I think it will retain its shape.

Réponse de Home Garden Direct
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