Home Garden Direct Avis 

291
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs... Voir plus

Noté 5 sur 5 étoiles

Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The delivery was prompt, however when I decided to cancel the order due to no longer needing the item. I was refunded without an issue

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Fabricant de meubles
  4. Magasin d'ameublement d'extérieur
  5. Magasin de mobilier en rotin

Écrit par l'entreprise

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

291 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(291)

128 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic furniture delivered quickly…

Fantastic furniture delivered quickly had to contact customer services big shout out to Nick who responded quickly and efficiently thank you

29 juin 2026
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Réponse de Home Garden Direct

Hi Julie,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Great customer service

Great customer service, good product and very fast delivery. Very impressed

26 juin 2026
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Réponse de Home Garden Direct

Hi Mark,

Thank you for your feedback, much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Very nice chair

Came fairly quickly and was easy to put together. Very comfortable egg chair

24 juin 2026
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Réponse de Home Garden Direct

Hi Linda,

Thank you for your kind feedback, very much appreciated.

Kind regards

Noté 5 sur 5 étoiles

Fast delivery, exceptionally proactive customer service team

Ordered from HGD one evening as a new customer. Item was prepared and dispatched the very next day using a high quality courier, and to my (pleasant) surprise I was contacted by a human called Nick, who gave me daily updates on the parcel progress. Through no fault of their own, the extreme weather in the week had impacted deliveries, but Nick proactively spoke with the courier regularly to keep me informed on revised delivery schedules. As luck would have it, the item was still delivered ahead of its re-planned date.

24 juin 2026
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Réponse de Home Garden Direct

Hi Matthew,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 4 sur 5 étoiles

The driver and colleague let me know…

The driver and colleague let me know 15mins till arrival by phone.
They were very polite, I had concerns as I heard à bang, the parcel came into the house with the corner damaged, I was assured that it will be protected inside.
When all checked everything was fine.
I have put the settee bed together from the instructions given.
I found it very easy to do.
I am very satisfied with my purchase.
Thank you.

22 juin 2026
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Réponse de Home Garden Direct

Hi Susan,

Thank you for your kind feedback, very much appreciated.

Kind regards

Noté 5 sur 5 étoiles

First class delivery 🙌 great…

First class delivery 🙌 great communication on delivery.

22 juin 2026
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Réponse de Home Garden Direct

Hi Frank,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Excellent company

Lovong our new corner sofa furniture. Fast delivery and had the whole thing put up in under a few hours. Had a slight issue with confirmation email bit Nick sorted it all out for me. Would buy again.

26 juin 2026
Avis spontané
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Réponse de Home Garden Direct

Hi Darren,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Good quality item exactly as…

Good quality item exactly as described,and delivered promptly and exactly when stated on ordering ,very happy with purchase and service

8 juin 2026
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Réponse de Home Garden Direct

Hi June,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Great piece of garden furniture

Great piece of garden furniture. Very easy to build and looks great. Great value for money.

17 juin 2026
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Réponse de Home Garden Direct

Hi Mr Sisson,

Thank you for your kind feedback, very much appreciated.

Kind regards

Noté 5 sur 5 étoiles

Really positive experience

Really positive experience.
Rang the company for some specific detail of box size to make sure it would go up the stairs and the answers were given immediately.
Dispatched quickly, delivery brilliant, on time and taken upstairs to room.

Excellent start to finish

8 juin 2026
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Réponse de Home Garden Direct

Hi Matthew,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

All arrived safely really pleased with…

All arrived safely really pleased with my furniture. Just need 😎.

8 juin 2026
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Réponse de Home Garden Direct

Hi Diane,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon (and that you get some 😎) !

Kind regards

Noté 5 sur 5 étoiles

Will Be Using Home Gardens Direct Again

Delivery Was Quick & Easy. Although when the ordered was received the rain cover hadn’t been delivered I contacted customer service and spoke with Agnieszka who got this all sorted for me. I also had realised I had made a mistake on my order but Agnieszka went out of her way to ensure I was happy with what I had received and to make sure it was perfect. Would 100% use Home Garden Direct again.

9 juin 2026
Avis spontané
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Réponse de Home Garden Direct

Hi Chloe,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 4 sur 5 étoiles

Excellent value for money…

Excellent service throughout from ordering to deliver as stated 4 days . Excellent value for money and the assembly being no problem provided one follows the instructions paying attention to every detail.One tip being not to tighten the fittings untill all in place per item. It provides flexibility and ensures completion of assembly with speed and minimum of complications Last but not least the service of customers second to none most courteous and helpful.Highly recommend this purchase to those seeking like product.

3 juin 2026
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Réponse de Home Garden Direct

Hi David,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Love my purchase ..

Love my purchase ... fast delivery would definitely recommend this company.

26 mai 2026
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Réponse de Home Garden Direct

Hi,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Reliable friendly service

Reliable friendly service. Delivery driver rang to say delivery expected within the hour.

18 mai 2026
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Réponse de Home Garden Direct

Hi Philippa,

Thank you for your feedback, very much appreciated.

Kind regards

Noté 5 sur 5 étoiles

Great experience all round

Very impressed with the whole experience. Easy to order. Details of the product online were accurate. Tracking my order very simple to do. Delivery was very quick, order came on a bank holiday. Very pleased with the product too.

21 mai 2026
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Réponse de Home Garden Direct

Hi,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Noté 5 sur 5 étoiles

Swift delivery of my sofa bed.

Swift delivery and was kept updated by both the company selling the sofa bed and the delivery company. Couldn’t be happier. Love the sofa bed. Very comfortable firm seat. It feels substantial and I think it will retain its shape.

20 mai 2026
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Réponse de Home Garden Direct

Hi Carol,

Thank you for your kind feedback, very much appreciated!

We hope to see you again soon!

Kind regards

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