Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Mirror arrived broken, no fault of seller and seller went above and beyond to ensure the mirror was replaced in a timely manner an kept up good communication through. Great service.
L'entreprise a répondu
Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Voir plus
L'entreprise a répondu
The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Fabricant de meubles
- Magasin d'ameublement d'extérieur
- Magasin de mobilier en rotin
Écrit par l'entreprise
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Coordonnées de contact
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Royaume-Uni
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
4,7
Excellent
291 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Excellent customer service ⭐⭐⭐⭐⭐
I ordered 2 x large wall mirrors and one arrived broken. I sent photos of the broken mirror & very quickly received a response & a replacement was sent promptly. EXCELLENT customer service & communication. I will definitely use these guys again ⭐⭐⭐⭐⭐
7 janvier 2026
Réponse de Home Garden Direct
Hi Amanda,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
My original product had some damage…
My original product had some damage however the online chat agent rectified this by sending a replacement drawer front to me, new one arrived, not perfect but better than before
2 janvier 2026
Réponse de Home Garden Direct
Hi Tracey,
Thank you for your feedback and apologies that you were not happy with the replacement.
I had sent you a message earlier today to make sure that everything was alright with the replacement. I am happy to resend another drawer front, please reply to my e-mail and let me know and I will arrange this for you.
Kind regards,
Excellent customer service
Good quality and good value chairs.
Prompt delivery with a specific time slot.
Slight fault on one of the chair legs. Contacted customer service which was excellent and replacement leg sent promptly.
I would recommend and use again.
8 janvier 2026
Avis spontané
Réponse de Home Garden Direct
Hi,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
I ordered single sized sofa bed
I ordered single sized sofa bed. It arrived on time. It was easy to assemble, ie only need to attach the extra legs. It looks good as a chair and as a bed. The mattress may be too firm for some.
16 décembre 2025
Réponse de Home Garden Direct
Hi Virginia,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
The units don’t align and the hinges…
The units don’t align and the hinges are pre drilled so there’s nothing you can do to adjust this. The item had chips so the quality isn’t good for the price you pay. The gold door hob I had one that was faulty as the inside screw was either too big or too small so the screw wouldn’t fit into the job. Overall I wouldn’t recommend this product. I didn’t want the hassle or returning it when it took forever to build.
18 décembre 2025
Réponse de Home Garden Direct
Hi,
Apologies for the issues that you have had with your unit. We are more than happy to look to resolve this for you, now we are aware that there is an issue,
I have tried to call you first thing this morning and have left you a voicemail. I have also sent you an e-mail as well with some potential resolutions for you, so we can look to get this resolved to your satisfaction.
Kind regards
Réponse de Home Garden Direct
Hi Eleonora,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Really fast delivery even though close…
Really fast delivery even though close to Christmas
16 décembre 2025
Réponse de Home Garden Direct
Hi Jackie,
Thank you for your feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Réponse de Home Garden Direct
Hi Peter,
Thank you for your feedback, very much appreciated.
Kind regards
Dining Chairs
Bought 4 lovely dining chairs. Easy to assemble with very clear instructions. Look great and very comfortable. We're easy to order and delivered with care and well packaged
1 décembre 2025
Réponse de Home Garden Direct
Hi Joanna,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Réponse de Home Garden Direct
Hi Jekaterina,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Réponse de Home Garden Direct
Hi Andy,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great quality .
Great quality .
Arrived on time bought as a present.
Very happy with the purchase.
4 décembre 2025
Réponse de Home Garden Direct
Hi Kathy,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Réponse de Home Garden Direct
Hi Suzanne,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Réponse de Home Garden Direct
Hi Julie,
Apologies again for the issues that you have had with your chair. We have now spoken and agreed a resolution that you are happy with.
Kind regards
Check delivery dates
Despite what you may read on the advert, check delivery dates. That said, my delivery issue was rectified very quickly with one call, it then arrived on time, courteously hand-delivered and was relatively simple to assemble and was of good quality.
28 novembre 2025
Réponse de Home Garden Direct
Hi Steve,
Thank you for your feedback, much appreciated.
Kind regards
Received quickly and really pleased…
Received quickly and really pleased with product
24 novembre 2025
Réponse de Home Garden Direct
Hi Joanne,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
What a bargain
What a bargain. Stunning dining room chairs, easy transaction and delivery was two days later. Can’t smile wide enough. Thank you.
27 novembre 2025
Réponse de Home Garden Direct
Hi Nick,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Excellent service
The prompest delivery. Cheaper than all other websites and yet great service. Excellent chairs of very good quality.
27 novembre 2025
Réponse de Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Review
Easy ordering and quick delivery
Very short notice of delivery( on the day) which made it difficult to arrange for someone to accept as at work.
2 décembre 2025
Réponse de Home Garden Direct
Hi Lynette,
Thank you for your feedback, much appreciated.
Kind regards
Prompt delivery. Excellent product
Ordered ‘Premium Rigger Gloves’ by Treadstone.
Home&Garden delivered the correct product, arrived in good time, great price.
Excellent service and an excellent quality product.
26 novembre 2025
Avis spontané
Réponse de Home Garden Direct
Hi,
Thank you for your feedback, much appreciated.
Kind regards
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