Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Mirror arrived broken, no fault of seller and seller went above and beyond to ensure the mirror was replaced in a timely manner an kept up good communication through. Great service.
L'entreprise a répondu
Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Voir plus
L'entreprise a répondu
The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Fabricant de meubles
- Magasin d'ameublement d'extérieur
- Magasin de mobilier en rotin
Écrit par l'entreprise
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Coordonnées de contact
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Royaume-Uni
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
4,7
Excellent
291 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Truly AMAZING service
Excellent product and price.
Delivery extremely prompt. The mirror was delivered within 14 hours of placing the order.
I highly recommend using this company.
3 novembre 2025
Réponse de Home Garden Direct
Hi Ian,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great service and great product came on…
Great service and great product came on time faultless
29 octobre 2025
Réponse de Home Garden Direct
Hi Wayne,
Thank you for your feedback, very much appreciated!
Kind regards
Lovely chairs
Lovely chairs, arrived on time. Easy to put legs on. Would definitely use this company again.
4 novembre 2025
Réponse de Home Garden Direct
Hi Jules,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
The double sofa bed was great lovely…
The double sofa bed was great lovely and soft and good colour, yellow.
But we have an old house and didn’t measure it correctly so when it arrived we couldn’t get it up stairs.
I have new ordered 2 single sofa bed which will arrive this week.
Thank you.
3 novembre 2025
Réponse de Home Garden Direct
Hi Briar,
Thank you for your feedback, very much appreciated!
Kind regards
Excellent service
Excellent service, fast delivery, clear and updated frequent emails , the furniture was easy to assemble and looks great!
31 octobre 2025
Réponse de Home Garden Direct
Hi Lisa,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Beautiful green chairs
These chairs are strong and beautiful. Buying experience was easy. They arrived in two days which was brilliant. Luckily my husband is handy and put 16 legs on. The only thing was legs were pale and looked unfinished but husband varnished them to colour we needed to match table. Great experience.
29 octobre 2025
Réponse de Home Garden Direct
Hi Gloria,
Thank you for your very kind comments, much appreciated. We hope to see you again soon!
Kind regards
Brilliant company
Ordered the Devon bedside table with 2 drawers and the Devon 2 door cabinet with drawers. Delivery was within 48 hours, which is incredible. The furniture is lovely, well built and easy to assemble. The customer service from home garden direct is exceptional. Communication from order to delivery is brilliant. There was a slight imperfection on a panel so I contacted them for a replacement which was no problem at all. Delivery of the panel again within 48 hours and Nick kept in touch until he knew I was happy with everything. I will definitely use home garden direct again, they're everything you want from a company. Easy 5 stars.
27 octobre 2025
Avis spontané
Réponse de Home Garden Direct
Hi Colin,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Réponse de Home Garden Direct
Hi Summer,
Apologies, we have tried to contact you on several occasions as this is the first that we have been made aware that the item has not been received.
The courier tracking is showing that the item was delivered to the correct address, we will e-mail you the proof of delivery and are happy to discuss further.
Kind regards
Réponse de Home Garden Direct
Hi Menzies,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Réponse de Home Garden Direct
Hi Gabriel,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great customer service
Unfortunately, I needed to return the item but the customer service is excellent
9 octobre 2025
Réponse de Home Garden Direct
Hi James,
Thank you for your feedback, very much appreciated!
Kind regards
Easy transaction
Purchase 4 Dining Chairs arrived quickly, very easy to install and purchase price very reasonable and one small problem but this was rectified extremely quickly smooth transaction. Yes I would recommend.
13 octobre 2025
Réponse de Home Garden Direct
Hi John,
Thank you for your feedback, very much appreciated!
Kind regards
The driver was very polite and helpful.
15 septembre 2025
Réponse de Home Garden Direct
Hi Ramesh,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
5* customer service from Home Garden…
5* customer service from Home Garden Direct. I ordered a sofa bed, the delivery company caused issues and Nick from HGD went beyond what I would EVER expect from a company to organise delivery and liaise with the delivery company. Every time I had a query it would be answered straight away, even having an issue with the delivered sofa bed - again - sorted out very professionally and in a timely manner. Quite often ordering online can be stressful, but because of the after sales service, this purchase hasn't been any where near as stressful as it no doubt would have been with any other company. I am MORE THAN impressed with the way HGD look after their customers, before and after placing an order. I would 100% recommend them to anyone!
22 septembre 2025
Avis spontané
Réponse de Home Garden Direct
Hi Lesley,
Thank you for your very kind comments, much appreciated. We hope to see you again soon!
Kind regards
Excellent customer service if any issues
My mirror arrived with a crack in the frame which wasn’t ideal but thanks to their excellent customer service this was resolved extremely quickly and with genuine care throughout. Thank you Nick and Home Garden Direct! I wouldn’t hesitate to order in the future.
18 septembre 2025
Avis spontané
Réponse de Home Garden Direct
Hi Tess,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
This is my third item and all have been…
This is my third item and all have been beautiful.
8 septembre 2025
Réponse de Home Garden Direct
Hi Helen,
Thank you for your lovely feedback, we are happy that you like all of the items purchased with us.
We hope to see you again soon!
Kind regards
Réponse de Home Garden Direct
Hi John,
Thank you for your feedback, very much appreciated!
Kind regards
Dining chairs
It can be hit and miss buying seating on the internet but the chairs I ordered were really lovely, very comfortable, good quality and a beautiful colour. Delivery was extremely quick and although they were self assembly it was very straightforward.
10 septembre 2025
Réponse de Home Garden Direct
Hi Lesley,
Thank you for your feedback, very much appreciated! We are happy that you like your new dining chairs.
We hope to see you again soon!
Kind regards
I ordered a garden set quite a few…
I ordered a garden set quite a few years ago and over the years they have been so helpful and accommodating from replacement glass when it fell over in the storms to replacement cushions years on. One of the best companies I have ordered from.
12 septembre 2025
Avis spontané
Réponse de Home Garden Direct
Hi Kearen,
Thank you for your feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Good customer service
Good customer service, sofa bed is lovely and came already put together (minus the legs) so it was up and ready to go within minutes!
13 août 2025
Réponse de Home Garden Direct
Hi Katie,
Thank you for your feedback, very much appreciated!
Kind regards
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