We had a new hot water heater installed and noticed the smell of gas intermittently shortly after the installation. The Gas Co. confirmed a gas leak and turned off our gas.I had HomeServe gas line cov... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Used HomeServe to tuneup our AC units. Setting up appointment was easy (there was a small mixup when they only scheduled us for 1 unit instead of 2 units, but called while the technician was here and... Voir plus
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I'm a recovering cancer patient and I don't have a debit card, Homeserve gave me a hard time about $25 dollars. I told them that I do have cash, and I would like to tell them that everyone is not the... Voir plus
L'entreprise a répondu
I called for a fix for our plumbing problem on Saturday. It was a disconnect in our kitchen sink drain...under the house , which means we couldn't use the sink or dishwasher until it was fixed. The... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Coordonnées de contact
45 Glover Avenue, 06850, Norwalk, Etats-Unis
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Excellent
11 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de HomeServe USA
We appreciate you sharing; we are so glad the service was professional, communicative, and fast for your pleasing experience!
Josh solved the problem.
11 mai 2026
Réponse de HomeServe USA
We're happy to hear that the issue is resolved. Thank you for letting us know.
Peter is very good &experience
11 mai 2026
Réponse de HomeServe USA
We're glad you had a wonderful experience. We appreciate you sharing your positive feedback with our team!
Réponse de HomeServe USA
We appreciate you sharing; we are so glad you found our team efficient, prompt, and friendly, and that the job was superb for your pleasing experience!
This was my 1st time using the plumbing…
This was my 1st time using the plumbing service. The service technician advised me he was on his way. Arrived on time. We discussed the issues at hand and he offered suggestions and got to work. We reviewed when completed. I was very pleased with the results. Home Serve offers a great price combined with quality service.
10 mai 2026
Réponse de HomeServe USA
We're happy to hear about your positive first experience with our plumbing service. It's great to know the technician was punctual, offered helpful suggestions, and delivered quality service at a great price. Thank you for your feedback!
Abcd
I resent this incursion into my time. Bryan did a wonderful job, and I am grateful, but there is no excuse for forcing people to write a review. It’s bad enough to ask one or two multiple-choice questions.
9 mai 2026
Réponse de HomeServe USA
We appreciate your feedback and are happy that you were pleased with the service. We apologize for the inconvenience related to the review request and will evaluate our processes.
Réponse de HomeServe USA
We're happy to hear that you had a professional and timely experience, and that we resolved your problems. Thank you!
Quick response & resolution to problem
11 mai 2026
Réponse de HomeServe USA
We appreciate your positive feedback and are so glad our team provided a quick response and resolution! Thanks!
Knowledgeable and thorough
Tech had great personality, was clean working in my home and thorough.
9 mai 2026
Réponse de HomeServe USA
We appreciate your positive feedback! We are so glad the tech had a great personality, was clean, and thorough while working in your home.
Prompt and care about their customers…
Prompt and care about their customers without long waiting periods.
11 mai 2026
Réponse de HomeServe USA
We appreciate your positive feedback and are so glad you experienced prompt service, and we care about our customers without long waiting periods.
Professionalisam and identifying the…
Professionalisam and identifying the root cause and fix
11 mai 2026
Réponse de HomeServe USA
We appreciate your positive feedback; we are happy we identified the root cause with professionalism and provided a fix. Thank you!
Service tech was professional
Service tech was professional, on time, and was able to quickly take care of our issue.
11 mai 2026
Réponse de HomeServe USA
We appreciate your great feedback! We're so glad the service technician was professional, on time, and quickly took care of the issue.
Outstanding technical service
11 mai 2026
Réponse de HomeServe USA
Thank you for your positive feedback!
This year has had a lot of plumbing…
This year has had a lot of plumbing troubles at our house. HomeServe had been a great resource for providing reliable service technicians in a timely & dependable manner.
11 mai 2026
Réponse de HomeServe USA
We're happy to hear that we could provide reliable service technicians in a timely and dependable manner during your home's plumbing issues this year. Thank you for your positive feedback!
Réponse de HomeServe USA
We're glad you had a pleasant experience with our service. Thank you for your positive feedback; we appreciate it.
The job didn't take long 🙂
I'm a recovering cancer patient and I don't have a debit card, Homeserve gave me a hard time about $25 dollars. I told them that I do have cash, and I would like to tell them that everyone is not the same and don't have the same things find a way to help people who don't have a debit card. This Country needs to do Better HELP EVERYONE ✌🏾✌🏾✌🏾✌🏾
11 mai 2026
Réponse de HomeServe USA
We appreciate you sharing your experience. We're sorry to hear about the difficulties you faced regarding payment options, especially given your circumstances. We are always looking for ways to improve our services and will consider your feedback as we explore options to assist all customers.
they have kind of been doing this since
They are all so good at this replacement Hot water.
11 mai 2026
Réponse de HomeServe USA
We're happy to know that you had a positive experience with our hot water replacement services. Thank you for your great feedback!
Great solving techniques and timeline…
Great solving techniques and timeline finishing communication.
11 mai 2026
Réponse de HomeServe USA
We're happy you appreciated our solving techniques and communication regarding the timeline. We appreciate your positive feedback!
Service performed was professionalism
Service performed was professionalism, proficient, in a timely manner and service with a smile
11 mai 2026
Réponse de HomeServe USA
We appreciate your positive feedback! We're so glad the service was professional, proficient, timely, and delivered with a smile. Thanks for sharing!
young men were mountable and…
young men were mountable and outstanding customer service did the work well clean up well and I'm greatly satisfied with the service
11 mai 2026
Réponse de HomeServe USA
We're happy to learn that you received outstanding customer service, the work was completed well, and the cleanup was thorough. We appreciate your satisfaction!
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