We had a new hot water heater installed and noticed the smell of gas intermittently shortly after the installation. The Gas Co. confirmed a gas leak and turned off our gas.I had HomeServe gas line cov... Voir plus
L'entreprise a répondu
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Blessing in Disguise!! This was a service provided by a local utility provider that I could include with my bill. A simple, straightforward monthly charge that got added to my utility bill. True to Mu... Voir plus
L'entreprise a répondu
Used HomeServe to tuneup our AC units. Setting up appointment was easy (there was a small mixup when they only scheduled us for 1 unit instead of 2 units, but called while the technician was here and... Voir plus
L'entreprise a répondu
I resent this incursion into my time. Bryan did a wonderful job, and I am grateful, but there is no excuse for forcing people to write a review. It’s bad enough to ask one or two multiple-choice quest... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Coordonnées de contact
45 Glover Avenue, 06850, Norwalk, Etats-Unis
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Excellent
11 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
T & J Rooter service…
The company that responded to my emergency didn't find anything wrong. He was very professional and told me that I would have to have water heater replaced when it does go bad because of the year of the appliance. He told me to watch out for people who try to take advantage of the elderly. Very grateful for his advice.
8 mai 2026
Réponse de HomeServe USA
We appreciate you sharing your experience. We're happy to hear that the technician was professional and helpful. Thank you for acknowledging the advice you received; we're grateful for your feedback.
Réponse de HomeServe USA
We're happy to hear that you had an excellent experience with our technician. We appreciate your positive feedback and thank you for sharing.
Easy and fixed
Made the call to home serve and everything was taken from there. Schedule service, updates and Morningside Plumbing came to the house, took care of it!! Everything is back working like it should be!!
8 mai 2026
Réponse de HomeServe USA
We're happy to hear that everything was taken care of after your call. It's great to know that the service was scheduled, updates were provided, and the plumbing company resolved the issue, restoring everything to proper working order.
The representative at home serve made…
The representative at home serve made me fell important .the followed up to see if the company reached out to me. Being that it was Saturday afternoon home serve got my sewer line problem fixed immediately not waiting on appointments for a serious situation. And also got local businesses.
10 mai 2026
Réponse de HomeServe USA
We're happy to hear that the representative made you feel valued and that we promptly addressed your sewer line issue on a Saturday. Thank you for your positive feedback!
The quick efficient service was…
The quick efficient service was professional and appreciated.
9 mai 2026
Réponse de HomeServe USA
We appreciate you sharing; we are so glad you found the service quick, efficient, and professional.
Arrived on time and fixed the problem…
Arrived on time and fixed the problem quickly. Very friendly and very attentive to my dog as well. 😊
10 mai 2026
Réponse de HomeServe USA
We're happy the problem was fixed quickly and that the technician was friendly and attentive to your dog. We appreciate your positive feedback!
Person is very nice and knowledgeable
7 mai 2026
Réponse de HomeServe USA
We appreciate you sharing; we are so glad you found our team nice and knowledgeable!
Réponse de HomeServe USA
We're happy to hear that you received exceptional service. Thank you for sharing your positive experience with us!
Excellent service
The technicians are professional and knowledgeable. I highly recommend HomeServe.
10 mai 2026
Réponse de HomeServe USA
We appreciate you sharing your experience with us. We are so glad to hear the technicians were professional and knowledgeable, and we appreciate your recommendation!
Réponse de HomeServe USA
We appreciate your positive feedback! We are so glad you had a great experience and that we responded quickly to schedule your service.
Réponse de HomeServe USA
We appreciate you sharing; we are so glad the technician was professional and knowledgeable for your pleasing experience!
This is a highly reputable company that…
This is a highly reputable company that is deeply dedicated to its customers. Whenever I encounter a repair issue, they are always enthusiastic about helping and promptly dispatch someone to resolve it immediately.
6 mai 2026
Réponse de HomeServe USA
We're happy to hear that you find our company reputable and dedicated to its customers. We appreciate you acknowledging our enthusiasm in helping and promptly resolving repair issues.
The speed in which the crew showed up…
The speed in which the crew showed up and explained the camera inspection as they were performing it.
7 mai 2026
Réponse de HomeServe USA
We're happy to hear that our crew was prompt and thorough in explaining the camera inspection process. Thank you for your positive feedback and time!
Réponse de HomeServe USA
We regret that you experienced discourteous service. We will address this to ensure improvements are made.
I was so happy that he fixed the…
I was so happy that he fixed the problem and he did it pretty fast. Im very grateful for him and home serve.Thank you so much. Debbie shisila
9 mai 2026
Réponse de HomeServe USA
We're so happy to hear that the problem was fixed quickly! We appreciate your gratitude and are glad that you're happy with our service. Thank you so much!
Réponse de HomeServe USA
Thank you for your positive feedback!
Réponse de HomeServe USA
We appreciate you sharing; we are so glad you found our service professional, knowledgeable, and courteous!
Home serve do everything promise to do…
Home serve do everything promise to do . No hiding
9 mai 2026
Réponse de HomeServe USA
We're glad you found our service transparent and reliable. Thank you for sharing your positive experience with us; we appreciate it.
THE TECHNICIAN WAS ON TIME
THE TECHNICIAN WAS ON TIME, CURTIOUS, VERY, VERY HELPFUL, AND VERY QUALIFIED. WE HAVE HAD THIS COMPANY BEFORE. THAT IS WHY I REQUESTED THEM AGAIN
7 mai 2026
Réponse de HomeServe USA
We're happy to hear that our technician was helpful and qualified! We appreciate your continued trust in our company and thank you for the positive feedback.
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