My company uses Huuray for corporate gifting. I have received a few and love the variety of options for cards. I had an issue with retrieving the last of my funds recently, and customer service... Voir plus
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Lisez les avis des autres
I was given a gift card from this company, but the promo code was rejected at checkout. I contacted customer support and received an automated reply stating that responses may take up to three bu... Voir plus
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Dear Huuray Team, I would like to express my sincere gratitude to Ida. She has been exceptionally helpful, professional, and truly went above and beyond to assist me. It’s clear that she is a tale... Voir plus
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I had an issue regarding opening their website as I was out of Denmark. I wasn’t sure what is the issue. I reached out to their customer care and they helped me redeeming my gift card. They were reall... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Huuray.com is your go-to platform for digital gift cards, offering a wide selection of brands and easy delivery worldwide. Whether you’re buying for yourself or gifting others, we ensure a smooth and secure experience. Furthermore on Redeem.Huuray.com - you can quickly and securely redeem your gift codes for a wide variety of exciting options. Start exploring and enjoy your reward today!
Coordonnées de contact
Carl Jacobsens Vej 16 E, 2nd floor , 2500, Copenhagen, Danemark
- +45 70224700
- support@huuray.com
- huuray.com
4,1
Bien
83 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service
Great customer service! David was very helpful and quickly resolved my issue by resending the gift card. Fast, professional, and efficient support—highly recommended.
25 juin 2026
Avis spontané
Réponse de Huuray.com
Thank you so much for your wonderful review!
We're delighted to hear that David was able to resolve your issue quickly by resending your gift card. Providing fast, professional, and efficient support is something we always strive for, so it's great to know we met your expectations.
We'll be sure to pass your kind words on to David, he'll really appreciate the recognition.
Thank you for taking the time to share your experience with us.
Best regards,
Huuray
Bestilte et fysisk gavekort til min…
Bestilte et fysisk gavekort til min datters fødselsdag…
Der er nu gået 2 helligdage og 3 hverdage….
- og GLS har endnu ikke modtaget forsendelsen😏
Så nu når det ikke frem til fødselsdagen 😒
ØV ØV for en oplevelse 😳
28 mai 2026
Avis spontané
Réponse de Huuray.com
Dear Isabelle
Thank you for your kind words!
We're thrilled to hear that our customer support has been helpful.
Wish you a lovely day!
Best regards
Huuray
Thank you Hurray
Thank you Hurray, Ida you are a star for your quick help. Just a suggestion please add more brands starting with BHD 10 onwards.
20 avril 2026
Avis spontané
Réponse de Huuray.com
Dear Farzan,
Thank you for your kind review!
We’re happy to hear that Ida was able to help you quickly.
We also appreciate your feedback regarding more brands and lower-value options from BHD 10 onwards, and we’ll be sure to share this with the relevant team.
Best regards
Huuray
No Customer Support
I was given a gift card from this company, but the promo code was rejected at checkout.
I contacted customer support and received an automated reply stating that responses may take up to three business days. I followed up again two days later requesting an update.
Three days later, at the end of the business day, I still had not received any response. As a result, I had to complete my purchase without being able to use the gift card. A gift card that cannot be used, combined with no follow-up whatsoever from customer support, falls well below acceptable standards.
15 avril 2026
Avis spontané
Réponse de Huuray.com
Dear Miguel,
We’re sorry to hear about your experience and understand how frustrating this must have been.
This is not the experience we want our customers to have.
Please reach out to us again at support@huuray.com with your case details, so we can look into what happened with your gift card and assist you further.
Best regards
Huuray
Customer Service is non-existent
The customer service at this company is non existent. I have had my last three emails completely ignored. It is the correct email address as we did have an email chain with dialogue and now they have decided to not respond. Very poor.
Huuray have sent me four vouchers of smaller amounts instead of one voucher for my full amount. This makes the voucher system almost useless as the majority of online retailers only allow you to submit one voucher per order. I have requested for my voucher to be reissued as one but they haven't responded to my last three emails chasing for an update.
Useless company, do not recommend.
31 mars 2026
Avis spontané
Réponse de Huuray.com
Dear Ashleigh,
We’re sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide.
Please reach out to us again at support@huuray.com with your case details, so we can investigate this and help resolve the voucher issue as quickly as possible.
Best regards
Huuray
Hooray for Huuray!
My company uses Huuray for corporate gifting. I have received a few and love the variety of options for cards.
I had an issue with retrieving the last of my funds recently, and customer service resolved it right away for me!
I have recommended the site to friends who want to send a small thoughtful gift out to their employees.
9 mars 2026
Avis spontané
Réponse de Huuray.com
Thank you so much for your kind words and recommendation!
We're happy to hear you've had a great experience with both our corporate gifting options and customer support.
We truly appreciate your trust in Huuray.
Best regards
Huuray
helpful customer service
25 février 2026
Avis spontané
Réponse de Huuray.com
Hello Gray,
We are happy to hear that you found our customer service helpful! You are welcome back any time.
Wishing you a lovely day.
Best regards,
Huuray
Attentive and responsive to the request…
Attentive and responsive to the request from the customer.
5 février 2026
Avis spontané
Réponse de Huuray.com
Hello Zaidan,
Thank you so much for your positive feedback. We will do our very best to live up to that in the future as well.
Wishing you a lovely day!
Best regards,
Huuray
vouchers purchased
out of three vouchers purchased, one turned out to be defective. My problem was not resolved within three business days. I received some kind of response from a manager who compensated me with an amount in their wallet with which to purchase other vouchers. Unfortunately, when I tried, it turned out that I could now choose from companies that are not located in the country where I live. All the companies from my country was gone for a night,
28 janvier 2026
Avis spontané
Réponse de Huuray.com
Hello Gery,
Thank you for your review.
I looked into your issue and I see that it was because of the recent currency change in Bulgaria that there were some difficulties. This took longer than usual to resolve because of the technical circumstances, and we apologize for the wait. I see that it has now all been resolved and that you got the new replacement gift cards. We hope you enjoy them.
Wishing you a lovely day.
Best regards,
Huuray
Buggy website, iffy customer service, but Huuray finally responded to this review and fixed the problem I complained about
Update: Huuray responded to this review. They reactivated the gift card voucher, and we were actually able to turn it into gift cards this time. Their website worked fine. I've changed my rating accordingly. I appreciated their help, but still think we should have been able to receive this kind of customer service when we first contacted them for help, not only after posting a negative review online.
My wife received a huuray.com gift card voucher for Christmas from her superior at work. I tried to turn it into gift cards, but was not successful. I kept running into pages on huuray.com that would try to load forever and would eventually just time out and give me an error. Yes, I did try on different browsers and different computers. I contacted their customer service. It took them quite a few days to get back to me and when they did, they only assured me that their website was working fine for them and that they were always looking [sic] to improve. That seemed to be the end of the conversation as far as they were concerned. They never actually tried to address our problem. We were never able to turn my wife's gift card voucher into actual gift cards, and the voucher eventually expired unused. My wife has asked her boss not to use Huuray again to give out Christmas gifts.
10 décembre 2025
Avis spontané
Réponse de Huuray.com
Hello Imre,
Thank you for your review.
I am sorry to hear you had a bad experience, and I would love to look further into the issue if you would contact us again. We usually always help our customers redeem their gift cards if they are experiencing any difficulties, so it seems that there has been a misunderstanding and we would like to resolve this.
Hoping to hear from you.
Kind regards,
Huuray
Réponse de Huuray.com
Caro Francesco,
Grazie mille per il tuo feedback! Apprezziamo molto che tu abbia sottolineato cortesia, affidabilità e collaborazione, valori su cui ci impegniamo ogni giorno.
Ti auguriamo una splendida giornata!
Cordiali saluti
Huuray
Frederik was incredibly helpful and understanding. He fixed my coupon issue quickly and with genuine care. Excellent customer service that truly made a difference!
I accidentally received Attica coupons instead of the Adidas coupons I intended to select. I reached out to Huray support to explain the mistake and asked if the coupons could be corrected, as I needed the Adidas ones . Frederik responded with understanding and kindness, handled my issue quickly, and helped me get the correct coupons. I truly appreciate his support and the excellent customer service I received.
In Summary – The Highlights
1)Very fast and efficient customer service
2)Honest willingness to help and understand my situation
3)Friendly, warm, and respectful communication
4)The issue was resolved quickly and correctly
5)A truly supportive experience during a difficult moment
24 novembre 2025
Avis spontané
Réponse de Huuray.com
Dear Chris,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Frederik was able to assist you quickly and with care. Providing fast, friendly, and supportive service is something we truly value, and it’s wonderful to know it made a difference for you.
We’re glad your issue was resolved smoothly and that you received the correct coupons. Your kind words will be shared with Frederik and the team - they’ll be delighted!
May you have a lovely day!
Best regards
Huuray
very swift response and very helpful
very swift response and very helpful. Thank you Linus and thank you Huuray.
7 novembre 2025
Avis spontané
Réponse de Huuray.com
Dear Mary,
Thank you very much for you postive review!
We are truly happy that we were able to give you the necessary support you needed. We hope that you have had a very pleasant experience with us, including the process of claiming your gift card!
May you have a lovely day :)
Best regards,
Huuray
I deleted my code and they resent it to…
I deleted my code and they resent it to me in 2 days, thank you Huuray, you guys are awesome!!
28 octobre 2025
Avis spontané
Réponse de Huuray.com
Dear Celso,
Thank you so much for your kind words!
We’re really happy to hear that our customer support team was able to resolve your issue quickly.
May you have a lovely day!
Best regards
Huuray
Assitenza clienti disponibile
Huuray mi permette di scegliere tra vari buoni regalo, l'assistenza clienti si è dimostrata più volte disponibile :)
26 septembre 2025
Avis spontané
Réponse de Huuray.com
Ciao Elisa,
Grazie mille per le tue gentili parole! Siamo felici di sapere che hai trovato il nostro team disponibile e cordiale.
Ti auguriamo una splendida giornata! :)
Cordiali saluti,
Huuray
Perefct!!!
23 septembre 2025
Avis spontané
Réponse de Huuray.com
Hello,
Thank you very much for your kind review!
We are very grateful that you have had a good experience with us.
We hope to see you again some time😊
May you have a lovely day!
Best regards
Huuray
Really great customer support
Really great customer support. Resolved issues with my gift card promptly and was communicated timely.
3 septembre 2025
Avis spontané
Réponse de Huuray.com
Dear Srikanth,
Thank you so much for your kind words! 🌟
We’re really happy to hear that our customer support team was able to resolve your gift card issue quickly and keep you updated along the way.
Providing fast and clear communication is very important to us, and we’re glad you had a positive experience.
May you have a lovely day!
Best regards
Huuray
Réponse de Huuray.com
Dear Yousra,
Thank you so much for your kind words! We’re happy to hear you found our team helpful and friendly.
May you have a lovely day! :)
Best regards
Huuray
Positive Resolution wiht Huuray Voucher Support
After my initial dismay with Huuray, they came back to me and assisted in getting my vouchers changed to a store where I wanted to spend them. Thank you Ida for the patience and assistance
25 août 2025
Avis spontané
Réponse de Huuray.com
Dear Cecelia,
Thank you for sharing your experience with us. We’re happy to hear that we could resolve the issue and assist you in getting your vouchers changed to the store you preferred.
Ida will be delighted to know that her patience and support made a positive difference.
We truly appreciate your feedback and are glad we could turn your experience into a positive one.
Best regards
Huuray
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