My company uses Huuray for corporate gifting. I have received a few and love the variety of options for cards. I had an issue with retrieving the last of my funds recently, and customer service... Voir plus
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Lisez les avis des autres
I was given a gift card from this company, but the promo code was rejected at checkout. I contacted customer support and received an automated reply stating that responses may take up to three bu... Voir plus
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Dear Huuray Team, I would like to express my sincere gratitude to Ida. She has been exceptionally helpful, professional, and truly went above and beyond to assist me. It’s clear that she is a tale... Voir plus
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I had an issue regarding opening their website as I was out of Denmark. I wasn’t sure what is the issue. I reached out to their customer care and they helped me redeeming my gift card. They were reall... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Huuray.com is your go-to platform for digital gift cards, offering a wide selection of brands and easy delivery worldwide. Whether you’re buying for yourself or gifting others, we ensure a smooth and secure experience. Furthermore on Redeem.Huuray.com - you can quickly and securely redeem your gift codes for a wide variety of exciting options. Start exploring and enjoy your reward today!
Coordonnées de contact
Carl Jacobsens Vej 16 E, 2nd floor , 2500, Copenhagen, Danemark
- +45 70224700
- support@huuray.com
- huuray.com
4,1
Bien
83 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Feels like a scam (Luxembourg)
I got these vouchers in Luxembourg and I guess that's where the problem lies because most reviews are positive but my experience is very bad. I have tried to buy gift cards many times but always get an error. The excuse from customer service is that they are low on stock and to try again later. But that's tried and tested now so many times over a period of multiple months and it is always the same result. Which for me means it feels like a scam.
23 septembre 2024
Avis spontané
Réponse de Huuray.com
Hi Jurriaan,
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you’ve faced.
Our goal is to provide a seamless gifting experience, and it’s clear we’ve fallen short in your case. The stock issues you’ve encountered are not reflective of the service we strive to offer. We are actively working to resolve these problems to prevent future occurrences.
To address your situation promptly, could you please provide us with more details about the errors you’ve encountered or any specific transactions? You can reach out to our customer service team directly at support@huuray.com .
This information will help us investigate and rectify the issue more effectively.
We value your feedback and are committed to making things right.
Thank you for your patience, and we hope to restore your trust in our services.
BR, Rune - Huuray.com
Good range of vouchers
Good range of vouchers, I was initially disappointed the TUI vouchers I wanted were in low denominations, but I spoke with Linus in the Denmark office, he resolved it and allowed me to raise a £1,000 voucher
12 septembre 2024
Avis spontané
Réponse de Huuray.com
Hi Mandeep,
Thank you so much for your review.
We’re glad to hear that you appreciated our range of vouchers and that Linus in our Denmark office was able to assist you with your request. It’s always our goal to ensure that our customers have the best possible experience.
If you ever need further assistance or have any other requests, please don’t hesitate to reach out.
We’re always here to help.
Best Regards, Rune - Huuray.com
Mistyped email address
My issue with mistyped email address was resolved by a support line very smoothly, within hours
6 août 2024
Avis spontané
Réponse de Huuray.com
Hi Jacek,
Thank you for your kind review.
We’re so glad to hear that our support team could quickly and smoothly resolve the issue with your mistyped email address.
BR, Rune - Huuray.com
Super helpful customer service!
2 août 2024
Avis spontané
Réponse de Huuray.com
Hi Silvia,
Thank you for your kind words. We’re happy to hear that you found our customer service super helpful. If you ever need assistance again, don’t hesitate to reach out.
Best Regards, Rune - Huuray.com
So quick and helpful
So quick and helpful, Ida in customer care team was fantastic at resolving my issue
22 mai 2024
Avis spontané
Réponse de Huuray.com
Dear Ollie,
Thank you very much for your nice review, we appreciate it. We are very happy that we could help you with your challenges. We hope that your gift voucher bring you joy.
Best regards Huuray
Réponse de Huuray.com
Dear Federica,
Thank you very much for your nice review, we appreciate it. We hope that your gift voucher bring you joy.
Best regards Huuray
Redeem the code
In the end, the product arrived perfectly, but I had some problems redeeming the code. The support service worked well and was helpful
16 avril 2024
Avis spontané
Réponse de Huuray.com
Dear André,
Thank you very much for your nice review, we appreciate it. We are very happy that we could help you with your challenges. We hope that your gift voucher bring you joy.
Best regards Huuray
There was an issue with redeeming my…
There was an issue with redeeming my gift voucher and I was frustrated with details and emails back and forth from TripGift and when I contacted Huuray support team the issue was resolved with a swift and prompt action from the team which was very satisfying to me.
Thank you So much
24 avril 2024
Avis spontané
Réponse de Huuray.com
Dear Bassimo
Thank you very much for your nice review, we appreciate it. We are very happy that we could help you with your challenges. We hope that your gift voucher bring you joy.
Best regards Huuray
Molto professionali e celeri nella…
Molto professionali e celeri nella risoluzione di problemi. Consiglio a tutti!
24 avril 2024
Avis spontané
Réponse de Huuray.com
Ciao Emanuele
Grazie mille per la sua recensione, la apprezziamo molto. Siamo molto contenti di averti aiutato a risolvere i tuoi problemi.
Cordiali saluti Huuray
Asiakaspalvelu erinomaista
Alkuvaikeuksien jälkeen saimme soitettuamme erinomaista palvelua, kiitos!!
18 mars 2024
Avis spontané
Réponse de Huuray.com
Hei Sirrku
Kiitos paljon arvostelustasi, arvostamme sitä todella paljon. Olemme iloisia, että pystyimme auttamaan.
Terveisin Huuray
huuray.fi amazing customer service
I use huuray.fi, Finnish version that is.
I had a problem finding a specific gift and asked for help through email. I got help In less than 2 days, and got my problem solved! And my valentines day saved.
Ive used the site before too and never really had any problems. So I would recommend the site definitely.
13 février 2024
Avis spontané
Réponse de Huuray.com
Dear Hanna
Thank you for your review and your recommendation. We are happy that we could help you with your problem to save your valentines day:)
Best regards
Huuray
Exceptional customer service
Exceptional customer service! I contacted them to help me redeem my voucher and they assisted me straight away!
18 janvier 2024
Avis spontané
Réponse de Huuray.com
Dear Maria,
Thank you for your very kind review. We greatly appreciate it.
We hope the gift card brought joy.
Best regards,
Huuray
Good Job
Support team solved the issue I had quickly and now I can enjoy them
19 janvier 2024
Avis spontané
Réponse de Huuray.com
Dear Jimmy
Many thank for your kind review. We greatly appreciate it. We hope the gift card brought joy :)
Best regards,
Huuray
Support team gave me a Huuuray moment!
Support team gave me a Huuuray moment!
I waited 12 months to use my "new year" :D company gift card on 30-Dec and then I realized that the deadline on my card is set as 13-Dec instead of 31-Dec! Contacting the Huuray support, they granted me an extension on deadline so I can use my card :) Yeyyy!
15 janvier 2024
Avis spontané
Réponse de Huuray.com
Dear Aida,
Thank you for your kind review. We greatly appreciate it. We hope the gift card brought joy.
Best regards,
Huuray
Good customer support
Easy to get in touch with customer support and helpful, only downside is they don't have too many options for gift cards, but nonetheless, good service!
16 janvier 2024
Avis spontané
Réponse de Huuray.com
Dear Ioana,
Thank you for your kind review. We greatly appreciate it. We hope the gift card brought joy. And we work hard to get more options for you :)
Best regards,
Huuray
Fast tò send the gift card
Fast tò senso the gift card. I have had i problemi with One ofe the gift card and they resolved It in 48h.
Vero good
23 novembre 2023
Avis spontané
Réponse de Huuray.com
Dear Mirko,
Thank you for your kind review. We greatly appreciate it. We hope the gift card brought joy.
Best regards,
Huuray
Found it a little difficult to download…
Found it a little difficult to download my first gift card, but once I clicked on the correct icon the process was very straightforward.
27 septembre 2023
Avis spontané
Réponse de Huuray.com
Dear Knitnutter,
Once again. Many thanks for your review. It means a lot :)
Best regards
Huuray
First time i used this .
First time i used this .
Works verry good ,no problems .
Good work
4 octobre 2023
Avis spontané
Réponse de Huuray.com
Dear Johan,
Thank you for your kind review. We greatly appreciate it. We hope the gift card brought joy.
Best regards,
Huuray
Very helpful and effective personal
13 septembre 2023
Avis spontané
Réponse de Huuray.com
Dear Murarescu,
Thank you for your kind review. We greatly appreciate it. We hope the gift card brought joy.
Best regards,
Huuray
Let og mange muligheder
Fik et gavekort hertil, skønt med stort udvalg og utrolig nem at indløse.
Vil næste gang selv købe gavekort herfra.
17 juillet 2023
Avis spontané
Réponse de Huuray.com
Kære Morten,
Mange tak for din fine anmeldelse. Vi er meget glade for at du kan lide vores produkt.
Mvh. Sendentanke
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