My company uses Huuray for corporate gifting. I have received a few and love the variety of options for cards. I had an issue with retrieving the last of my funds recently, and customer service... Voir plus
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Lisez les avis des autres
I was given a gift card from this company, but the promo code was rejected at checkout. I contacted customer support and received an automated reply stating that responses may take up to three bu... Voir plus
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Dear Huuray Team, I would like to express my sincere gratitude to Ida. She has been exceptionally helpful, professional, and truly went above and beyond to assist me. It’s clear that she is a tale... Voir plus
L'entreprise a répondu
I had an issue regarding opening their website as I was out of Denmark. I wasn’t sure what is the issue. I reached out to their customer care and they helped me redeeming my gift card. They were reall... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Huuray.com is your go-to platform for digital gift cards, offering a wide selection of brands and easy delivery worldwide. Whether you’re buying for yourself or gifting others, we ensure a smooth and secure experience. Furthermore on Redeem.Huuray.com - you can quickly and securely redeem your gift codes for a wide variety of exciting options. Start exploring and enjoy your reward today!
Coordonnées de contact
Carl Jacobsens Vej 16 E, 2nd floor , 2500, Copenhagen, Danemark
- +45 70224700
- support@huuray.com
- huuray.com
4,1
Bien
83 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Heartfelt thanks
Dear Huuray Team,
I would like to express my sincere gratitude to Ida. She has been exceptionally helpful, professional, and truly went above and beyond to assist me. It’s clear that she is a talented and dedicated member of your team.
Thank you once again for the excellent support.
Warm regards,
Ezekiel
25 août 2025
Avis spontané
Réponse de Huuray.com
Dear Ezekiel,
Thank you so much for your kind and thoughtful review. We are truly delighted to hear that you had such a positive experience with our support, and that Ida was able to assist you in a professional and dedicated way. Your words mean a lot to both Ida and the entire Huuray team.
We’ll make sure to share your feedback with her - it will surely make her day.
Thank you once again for choosing Huuray. We look forward to assisting you in the future whenever you need us.
Best regards
Huuray
efficient staff
6 août 2025
Avis spontané
Réponse de Huuray.com
Dear Nadia,
Thank you very much for you postive review!
We are truly happy that we were able to give you the necessary support you needed. We hope that you have had a very pleasant experience with us, including the process of claiming your gift card!
May you have a lovely day :)
Best regards,
Huuray
Issues with redeeming the gift card
I experienced problems with redeeming the gift card and the Huuray team was quick to resolve the issue - almost momentarily. Kudos!
28 juillet 2025
Avis spontané
Réponse de Huuray.com
Hi Gunay,
Thank you so much for your kind words and for taking the time to share your experience!
We're sorry to hear you initially had trouble redeeming your gift card, but we're really glad our team could step in and get it resolved quickly for you. Your satisfaction means a lot to us, and it's great to hear that our support made a positive difference.
If you ever need help again, we're just a message away 😊
Best regards,
Huuray
assistenza top
sono molto soddisfatta dell'assistenza clienti che ha risolto in maniera perfetta un problema che avevo
3 juillet 2025
Avis spontané
Réponse de Huuray.com
Ciao,
Grazie mille per la sua recensione positiva!
Siamo davvero felici di sapere che il nostro servizio clienti è riuscito ad aiutarla nel migliore dei modi. La sua soddisfazione è la nostra priorità!
Cordiali saluti,
Huuray
Réponse de Huuray.com
Hello,
Thank you for your review!
We're glad we could help you redeem your coupon code. If you ever need assistance again, don't hesitate to reach out. 😊
May you have a lovely day!
Best regards
Huuray.com
Thanks team
14 avril 2025
Avis spontané
Réponse de Huuray.com
Hi Nadeem,
Thank you so much for your kind words – we truly appreciate you taking the time to leave a review!
We're glad to hear you had a positive experience with our team.
Best regards
Huuray.com
Nej tak til noget der fra igen…
Nej tak til noget der fra igen…
Manden har bestilt en firma gave der fra, pakken blev registreret den 18 december 2024, nu 3 uger efter er den stadig ikke kommet, den ligger skam der i nu, med så mange andre pakker.
Synes ærlig talt at det er total dårlig stil, at de ikke får sendt deres ordre afsted, håber dælme at mandens firma bruger et andet firma næste gang
1 janvier 2025
Avis spontané
Réponse de Huuray.com
Hej,
Mange tak for din feedback.
Vi vil rigtig gerne komme i bunds med denne sag, men vi kan desværre komme frem til så meget, da der ikke er noget navn tilknyttet din konto. Vi beklager rigtig meget, hvis du står og mangler en pakke. Har du mulighed for at række ud til os på på mail eller tlf? Vores email er: info@sendentanke.dk og vores tlf-nummer er: 70 22 47 00
Du ønskes en god dag!
Med venlig hilsen
Huuray.com
Its a great and practical platform
Its a great and practical platform. Plus, they have offered impecable customer support since we started using it in my organization.
19 mars 2025
Avis spontané
Réponse de Huuray.com
Dear Adriana,
Thank you for your kind words!
We're thrilled to hear that you're finding our platform practical and that our customer support has been helpful to you and your organization. If there's anything else we can do to enhance your experience, please let us know!
May you have a great day :)
Best regards
Huuray.com
Great customer support
I had an issue regarding opening their website as I was out of Denmark. I wasn’t sure what is the issue. I reached out to their customer care and they helped me redeeming my gift card. They were really supportive throughout the whole redeem process. I really appreciate such a great customer care representative. 🙌🙏
17 mars 2025
Avis spontané
Réponse de Huuray.com
Dear Asad,
Thank you for your kind words!
We're glad our customer care team could assist you in redeeming your gift card. Your feedback means a lot to us, and we’re always here to help😊
May you have a great day!
Best regards
Huuray.com
Very flexible present card
Very flexible present card.
Quick and helpful respons from support.
4 mars 2025
Avis spontané
Réponse de Huuray.com
Dear Lars,
Thank you so much for your kind review! We're delighted to hear that you found our gift card flexible and that our support team was able to assist you quickly. Your feedback means a lot to us, and we look forward to providing you with a great experience again in the future!
Best regards,
Huuray.com
I am extremely satisfied with this…
I am extremely satisfied with this service, everything works great
25 février 2025
Avis spontané
Réponse de Huuray.com
Dear HonzaW,
Thank you so much for your fantastic review!
We're thrilled to hear that you're satisfied with our service and that everything is working great.
Your feedback means a lot to us, and we look forward to continuing to provide you with a great experience.
Best regards
Huuray.com
Réponse de Huuray.com
Dear Giovanni,
Thank you for your review! We are thrilled to hear that you experienced a great support, thats what we aim to deliver every time.
Wish you a great day!
Best regards
Huuray.com
Quick, efficient, friendly costumer service.
27 janvier 2025
Avis spontané
Réponse de Huuray.com
Dear Judit,
Thank you for your review! We're thrilled to hear that you experienced quick, efficient, and friendly customer service. We truly appreciate your feedback!
Wish you a great day!
Best regards
Huuray.com
Great experience!recomended
14 janvier 2025
Avis spontané
Réponse de Huuray.com
Dear Tomica,
Thank you so much for your kind words. We’re glad to hear that you had a great experience and will recommend us.
Providing excellent service is very important to us, and your feedback motivates us to keep up the good work.
We wish you a great day!
Best regards
Huuray.com
Terrible customer service so I had to waste my gift card. …
I got a gift card from this company which was about to expire on the 11 th of January 2025. I mailed Huuray customer service on the 16 th of December asking some questions as the options available were not at all convenient and extremely limited in my country. I received an automated reply that due to the season workload the aim was to respond to me in 4 business days. I had not heard from them since that day so 2 days ago I redeemed my gift card ( as I planned a trip and could not invest time after this date) despite having to buy things which were not my choice. Today, 3 rd of January I eventually received a response asking me if I need a brand which they could potentially add. Too bad service and too late. Disgraceful
3 janvier 2025
Avis spontané
Réponse de Huuray.com
Dear Katy,
Thank you for your feedback. We’re truly sorry to hear about your disappointing experience with our customer service, and we completely understand your frustration.
During the holiday season, we experienced an exceptionally high volume of inquiries, which unfortunately resulted in longer response times than we aim to provide. This is by no means an excuse, and we sincerely apologize for not addressing your questions in a timely manner. Ensuring that our customers can fully enjoy their gift cards is very important to us, and we regret that we fell short in your case.
We would like the opportunity to make this right for you. If you’re open to it, please reach out to us directly at support@huuray.com so we can review your case and find a solution that works for you. We also want to ensure that we learn from your experience and improve our processes to avoid similar situations in the future.
Thank you once again for your review. Your feedback helps us grow, and we hope you’ll give us the chance to show you that we can deliver a much better experience moving forward.
Best regards
Huuray.com
Thank you!
I appreciate the help I got from their customer support. I received a code which I did not know how to redeem. After a quick chat, we figured it all out!
Thank you🥰
26 novembre 2024
Avis spontané
Réponse de Huuray.com
Hi Jennifer,
Thank you so much for your lovely review! 🥰
We’re so glad to hear that our customer support team could assist you quickly and help you redeem your code.
Your kind words mean a lot to us, and it’s always our goal to make the process as smooth as possible.
Best Regards, Rune - Huuray.com
Disastrous
Disastrous, they sent me a voucher with only 50% of the money and after 1 month of complaints they didn't even respond
28 octobre 2024
Avis spontané
Réponse de Huuray.com
Hi Daniel,
We are truly sorry to hear about your experience and the frustration it has caused. This is certainly not the level of service we aim to provide, and we deeply regret that your issue has not been resolved yet.
Please rest assured that we take your feedback very seriously. If you could provide us with your details (such as your voucher number or email) by contacting us at: support@huuray.com - we will prioritize your case and ensure it gets resolved as quickly as possible.
We value all our customers and are committed to making this right. Thank you for bringing this to our attention, and we apologize again for the inconvenience caused.
Best Regards, Rune - Huuray.com
problem solved!
I deleted my voucher by mistake and they were super quick and efficient resolving it !Thank you!
11 novembre 2024
Avis spontané
Réponse de Huuray.com
Hi Ines,
Thank you for your wonderful feedback.
We’re so happy to hear that we could help you quickly and efficiently after you accidentally deleted your voucher.
It’s always our goal to provide fast and effective support, and your kind words mean a lot to us. If you ever need assistance again, don’t hesitate to reach out—we’re here to help.
BR, Rune - Huuray.com
They were so quick to help solve the…
They were so quick to help solve the problem! Simple and good. Satisfied.
16 octobre 2024
Avis spontané
Réponse de Huuray.com
Hi Atchara,
Thank you for your kind review. We’re glad to hear that we could assist you quickly and that you had a smooth and satisfying experience.
BR, Rune - Huuray.com
super gift card website
I've used this gift card website multiple times, and it's been excellent every time. The customer service is also great—very responsive and quick to reply. I will definitely continue using huuary.
3 octobre 2024
Avis spontané
Réponse de Huuray.com
Hi Zhang,
Thank you so much for your fantastic review.
We’re happy to hear that you’ve had excellent experiences with our website multiple times and that our customer service team has been responsive and helpful.
Your loyalty means the world to us, and we’re so glad to know you’ll continue using Huuray.
Looking forward to serving you again soon.
BR, Rune - Huuray.com
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