Indi Dog Avis 

213
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Purchased a custom sized Houdini harness. I’ve had it about a month now and it’s great - I have a dog with a strong prey drive, so needed something that was strong, something she couldn’t back out of... Voir plus

Noté 3 sur 5 étoiles

Edit: I have received an email today from them saying my order will be coming this week. My email apparently was sent to their spam folder along with others so that will be a cause for the delay.... Voir plus

Noté 5 sur 5 étoiles

I have a husky cross who pulls like a train despite lots and lots of positive reinforcement for loose lead. I decided to stop fighting him and just make us both comfortable so I wanted a head collar t... Voir plus

Noté 5 sur 5 étoiles

Truly the best harnesses you can get! I’ve tried multiple different brands to find the right harness that keeps pods safe and also fits well for all their different shapes and sizes. Indi-Dog ticks al... Voir plus

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Small family business which has hit difficult periods previously, committed to doing better with shorter turnaround times and better communication.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

213 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(213)

56 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Item didn't arrive

Item ordered on 6 Aor 24, despatched on 24 April (1st class post). Item hasn't arrived by 1 May so contacted seller. Initial email from seller advised to contact him on 4 May if item still not arrived and he'd issue replacement. Did this, no reply so forced to contact PayPal for a refund on 8 May 24 and sourced a replacement head collar from another supplier.

8 mai 2024
Noté 5 sur 5 étoiles

Safesnap Zorb lead brilliant

Really happy with the Safesnap Zorb Maxway leads, have brought these from Indi Dog before and would always use these over any other type of lead for my dog. The turn around time was very quick and the quality is great. Especially love the safesnap clips as it stops my dog unclipping herself when she decides to roll on the grass.

29 avril 2024
Noté 5 sur 5 étoiles

Fabulous dog lead

Fabulous dog lead, strong
and well made. Made to order, so I had to wait a little while for delivery. That was fine and expected. I particularly like the handle close to where the lead clips to my dogs collar. He is reactive and it means I have good control of him when I meet another dog. Very pleased with my purchase, thank you 😊

29 avril 2024
Noté 4 sur 5 étoiles

Pleased with product

Pleased with product.
Some misunderstanding on delivery time , as didn’t know the items were made to order; so took a couple of weeks to arrive.
When I queried, I did get an email explaining, although to track the order, you do need to download the “shop” app which I didn’t have.
Good product, pleased to see made in UK 👍

17 avril 2024
Noté 1 sur 5 étoiles

Ordered a walking belt a month ago took…

Ordered a walking belt a month ago took my money and i have not recieved anything!
No tracking or updates available, and the company won't answer my email either. If you cannot fulfill orders or provide any customer service I would cease trading! Avoid as they're clearly scammers! Read Google reviews aswell!!

2 avril 2024
Logo de Indi Dog

Réponse de Indi Dog

Hi Courtney,

Sorry you haven't received your belt, it was dispatched a couple of weeks ago and you should have had a notification with the parcel number (not full tracking I'm afraid, we use standard first or second class postage, but it gives an update when they've tried to deliver).

I don't seem to have had an email from you? Though I will check my spam folder now! I will also check the tracking on your order and if it has not updated I will get a replacement out to you on Monday

All these 5 star reviews are from other real customers, I can assure you we are not a scam company, we have had some difficult periods in the past but these issues have been addressed and as can be seen our recent reviews are all 5*. I'm sorry you haven't had a good experience this time and I will rectify this ASAP

Noté 5 sur 5 étoiles

Lovely harness

Lovely harness, thankfully it is very adjustable as I underestimated how fast my puppy is growing.
Love the red and black and suits my dog perfectly.

30 mars 2024
Noté 5 sur 5 étoiles

Superb, well-made, escape-proof harnesses

We received an Indi Dog harness with our Chinese meat trade survivor rescue greyhound, Sid, which we thought was great, although it was maxed out on all the adjustments as he's a big lad. When the rescue who saved him promoted the Indi Dog harnesses on their Facebook page, we decided to get an XL one for Sid, and an L for our other rescue greyhound, Gracie, plus we wanted to get them matching ones colour-wise.

I used the chatbot facility on Indi Dog's website, which is connected directly to Sid, the owner of Indi Dog, where I was able to ask questions, send photos, etc. to ensure that we ordered the correct sizes, and so forth. There are many webbing/padding combinations to choose from as well as various options for clips, grab handle, etc. The harnesses took around 3 weeks to arrive, and we could not be more happy with the quality. I highly recommend these harnesses, as they have a huge amount of adjustability and give the peace of mind that your dog will be secure and unable to wriggle out of them if they tend to be escape artists!

27 mars 2024

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