Complete Scam; I was asked if If you are happy to wait we can process everything at our end and dispatch it as soon as we receive the item." - I did not confirm that I wanted to this process... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered a BBQ, 2 days later received an email saying my order has been cancelled, no explanation. On investigating the website the item price has suddenly jumped up by £20....... Perhaps this is the... Voir plus
If there was an option to give this company zero stars then I would’ve done! Utterly ridiculous, ordered cat enclosure and few days later received an email saying my order was cancelled and refunded.... Voir plus
Really happy with planter & trellis. It took a while to assemble (approx 2 hours), especially the studs that attach the trellis to poles. Mole grips were needed, also found once they’re in they can br... Voir plus
2,5
Bas
79 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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They couldn’t have been more helpful
They couldn’t have been more helpful. The product I ordered was the best price I found anywhere. Customer service was excellent! Very happy
23 février 2024
Avis spontané
I was Very Happy with the item I…
I was Very Happy with the item I bought! No Problems with the Correspondence, Came Very Well Packed & I Never had to Wait Very Long for the Purchase as well! I Would introduce this Company to My Family & Friends Especially for the Brilliant Service I Received Will Definitely purchase from them Again!!! Christine Keys
6 mars 2024
Avis spontané
Réponse de Infynitihome
Thank you Christine, we hope to serve you again.
After ordering a storage seat and being…
After ordering a storage seat and being sent the wrong item it took 3 weeks to arrange a collection. The item was eventually collected last Friday and I was advised my refund would take 2-3 days. It is now Thursday, nearly a week on and no sign of my money. Communication has also stopped.
DO NOT ORDER FROM THIS WEBSITE
29 février 2024
Avis spontané
Good company.
My product at first was not received, however, the team at Infyniti has since solved my problem and dealt with it very professionally. I will recommend Infinity.
23 février 2024
Avis spontané
Floor lamp
Got my order in less than a week. Really pleased with the quality of the product (lamp) looks great in my living room. 😀
5 février 2024
Competitive price for my garden arch
Competitive price for my garden arch, free delivery, great sales support - what's not to like?
1 février 2024
Avis spontané
Happy to take your order and then tell…
Happy to take your order and then tell you out of stock
Pretty poor service
24 janvier 2024
Avis spontané
Cheapest office chair mat for thick carpet
Item as described and delivered quickly - all good.
11 janvier 2024
Good experience but check pricing
Item arrived swiftly, well packaged and undamaged, and exactly as advertised. Communication from the company was also very good in terms of despatch and delivery. After I had ordered, I did find the same item listed on other websites quite a bit cheaper, some as much as £10 to £12, so pricing needs more consideration, hence the loss of one star.
14 janvier 2024
Good customer service
We were disappointed that the items we originally ordered were not in stock however an alternative was offered and delivered very quickly and we are very pleased with it.
6 janvier 2024
Excellent customer service can’t fault
Ordered a new vivarium for my reptiles at home sadly the stock didn’t come in on time but the customers service was absolutely above par . I was emailed diligently and if I’d been able to wait for new stock I would have . The staff were extremely helpful and I’m grateful to find a company with great contact . Would definitely use again as I feel they appreciate the custom and the customer
11 janvier 2024
Avis spontané
Never shipped
Never shipped , never communicated! Ordered 27/12/23 , not even shipped till 5/1/24. So unreliable!! Order number 1562
5 janvier 2024
Avis spontané
Réponse de Infynitihome
We are sorry for the inconvenience caused. Please note as the item was out of stock, we sent you an email regarding it with a suitable alternative for you but the email failed to be delivered to you as the mailbox for the user was full. Please us know how we can be of better service to you.
Easy to order and correspondence was great.…
Easy to order and correspondence was great. Delivery arrived when it was supposed to. Item as described. Perfect experience. Will be ordering from you again. Thank you!
20 décembre 2023
Ordered Monday came on the Wednesday…
Ordered Monday came on the Wednesday fast delivery and good customer service would purchase from this place again
20 décembre 2023
Avis spontané
Great product and delivered promptly
Great product and delivered promptly. Very satisfied
18 décembre 2023
Avis spontané
Good price and prompt delivery.
13 décembre 2023
Lovely item and fast delivery.
13 décembre 2023
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