Joolca Avis 171

I had an issue with a shower head i bought last year. Well....it was no issue with Joolca!! We talked about it and did a few steps. Deemed a bad shower head and a new one is on the way. Couldn't be any easier, excellent customer service!

Joolca's customer service is always prompt and extremely helpful. They have helped us troubleshoot multiple problems. We love the product and having the continued support has made us lifelong customers.

Brilliant and comfortable compost toilet design, I removed my flush style toilet in my travel trailer to test how a compost toilet would work out. My wife and I went camping for 4 days and the Gotta go was all we used day and night. I must say we keep well hydrated because we emptied the urine contain twice, but the rear solids container was only a little more than a third full. We used coconut coir as our compost material and using the white vinegar in the spray bottle works well as directed. My wife was pleased with the comfort and functionality as well, says the Gotta Go is more comfortable than the RV flush toilets. Besides saving a bunch of water and no longer using our black tank, we were able to put a valve on sewer dump port that now doubles our grey water capacity. Camping was so much more quieter without the loud RV pump running every time it’s needed to flush the RV toilet. Has me thinking about saving water in my house!

The only thing more important than a 20 min hot shower every morning or before bed, or using a clean and comfortable toilet whenever you need to, is the ability to wash your hands or dishes with super hot water whenever necessary to keep yourself clean and healthy. The Nomad and Gottago Ensuite combination made all those amenities a reality!

Had a minor issue with our recently purchased product. Reached out to customer service and within 24 hours had a response and a remedy to the problem in the way.

The toilet arrived (EARLY!) and it looks fantastic. Has all the bells and whistles, and while I haven't used it in the field yet, it's something I'm really looking forward to (hah!)

Support is awesome. Super prompt quick responses, accurate and resolved me issue within minutes on a Sunday evening. Awesome!

Joolca is a top tier company that actually does it right. It’s not just their product they rely on to be successful; their customer service is consistently world class. The nicest most willingly helpful humans. And they’re always so quick to respond. It only makes me want to continue supporting them.

I have been pleased with Joolca's products and services. Choosing this company was one of the best decisions my family and I made for creating lasting memories while camping. The Gotta Go toilet, HOTTAP Essential, and Ensuite setup are a perfect 10/10 and are must-haves for campers and overlanders. I highly recommend Joolca to all outdoor enthusiasts.

Our experience with Joolca has been top notch since the beginning! Their customer service is courteous, prompt and really cool people. We used the HOTTAP for our outdoor shower and just purchased a second one for an outdoor sink. The HOTTAP is user friendly and has never let us down. I highly recommend JOOLCA for all of your outdoor hot water needs!

I’m just one more person who can honestly say that Joolca’s products are such top quality items of the camping world because of ease of use, and durability in design and manufacturing. I have purchased multiple Joolca items including the HOTTAP Nomad system. Ensuite Double two room shower tent. En-suite Double Awning kit, and En-suite Shower Base. I eventually will be purchasing the Reach extension hose when needing extended length for our water source. This setup also came in handy lately when we had our hot water heater go out for just over a week. We ran our water source from a Home Depot 5 gallon bucket to monitor water usage, and we were able to have hot showers in seconds. This is all before we even have had a chance to use it camping as we purchased the items in the winter here in Colorado. I don’t work for Joolca. I just love their products. On top of the items. Their customer support was top notch as they not only replied quickly. They assisted us to find a quick connect option we ordered off of Amazon that lets us draw water directly from multiple types of faucets.

The company is very supportive. I had one issue with the hoses for my shower. I contacted Joolca and the problem was resolved quickly with out incident

We have bought Joolca equipment for 5 years now and not once have we been disappointed. Any issue or uncertainty I ask them a question and within literally minutes they respond. We were the first batch of Joolca Gotta Go toilet. We love it (as much as you can love a toilet). First trip we noticed spillage so I immediately sent them an email telling them that we had the original short screw on lid. We did a couple of emails with our name and address and they placed an order for the new lid and seals….under warranty no charge. Joolca is a great customer oriented company and I wish all companies were like them!

I have ordered several of the Joolca products some will be delivered in may some have already arrived. Joolca has kept me up to date on my future deliveries and I had a minor issue with one of the slats in the shower base I ordered. I let them know and they responded very quickly and sent a replacement in just a few days. They are very prompt at replying to questions or concerns.

Joolca customer service is outstanding! I have had several times that I have been in contact with them and your representatives have always been courteous, helpful and always professional.

What a wonderful company. I have bought quite a few of their products as I build out my dream camping set up. Great stuff! And their support staff is first class, prompt, friendly, and knowledgeable. They have over the last year solved an issue with my hot tap water heater (it was air in the gas line), and replaced a leaking faucet valve. Highly recommended.

Blizzard in Iowa hit and had no electricity or heat for 5 days….house is all electric. thank god for Joolca shower. Was Still was will able to take hot showers everyday after pumping water from well. Game changer !

I LOVE my Joolca HotTap and GottaGo. Customer service has been exemplary! When recently having issues, I received a support request on a Sunday after hours! I was out of cell service and internet. I couldn't resource my own troubleshooting, and Joolca customer service patiently and generously responded despite my spotty messaging to alleviate my issue!!

Anytime time I have a question or issue, they respond in a timely manner.

Fixes/replacements to my issues are resolved quickly.

Orders placed are received quickly.

Great company!

I had problem with our hot tap in cold weather cracking.They were very helpful and replaced the unit very fast.We are very happy with unit and enjoyed hot showers on our camp trip.
Thank you very much!!!

My recent issue was resolved by a very speedy and professional customer care agent at Joolca. I wasn't surprised by that but it's still worth noting publicly that both their product and teams are excellent. We have used our Nomad hottap system for several years during our family camping trips and will continue to do so for as long as we can.