Just Mortgages Avis 

976
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

AVOID! Absolutely terrible service, dealt with Madeeha from the Stoke branch, anytime I emailed or phoned or anything it would take 2-3 days to get a reply, charged just shy of £700 for not a great de... Voir plus

Noté 5 sur 5 étoiles

Emma was so helpful when speaking to her about possibly selling and moving. She explained everything really clearly including costs, likelihood of us selling and moving down to smaller things like wor... Voir plus

Noté 5 sur 5 étoiles

We had such a great experience working with Ary Prasher from haart Hayes. Ary first helped our family secure our very first home a few years ago, and now that our family has grown, he’s been there... Voir plus

Noté 5 sur 5 étoiles

From the very first meeting, Andy made a great impression by arranging an initial video call so we could get to know each other. It immediately made the whole process feel more personal and comf... Voir plus

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4,2

Bien

TrustScore 4 sur 5

976 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,2

Tous les avis

(976)

78 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bridie Evans has honestly gone above…

Bridie Evans has honestly gone above and beyond for us these past few months. I do not know where we would have been without her. She has been fast with responses and sorted issues out with other companies, chased loads up for us and updated us throughout. Cannot recommend her enough!!

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you Bridie

Bridie Evans was incredibly supportive during our mortgage application. As first time home buyers Bridie was brilliant in making us feel at ease and answered any questions rapidly. Thank you Bridie for making the process so easy.

5 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor service

I had an appointment with Richard to remortgage, initially everything went to plan the meeting was booked, had my meeting and was told he would be in touch to provide me with the offers. I waited and waited he never got back to me, i called and emailed and no response. This has meant i have now had to sort everything my self with weeks to spare and having to pay to get another valuation done as mine has now expired! I never leave reviews but felt so disappointed i felt i had to

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience dealing witt Mohammed Uddin

Working with Mohammed Uddin as our mortgage broker has been exceptional. From start to finish, he was incredibly helpful and friendly, always taking the time to explain everything clearly and patiently. His expertise made the entire process smooth, stress-free, and far easier than we expected.

His honesty and transparency stood out—we always felt confident we were getting genuine, tailored advice. Mohammed was also extremely flexible with his time, consistently accommodating our schedules and being available whenever we needed guidance.

Throughout the journey, he was supportive, encouraging, and truly invested in helping us achieve our goals. If you’re looking for a mortgage broker you can trust—knowledgeable, personable, and dedicated—Mohammed is the one.

Highly recommended.
Fiona and Paul

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Can’t recommend how helpful and…

Can’t recommend how helpful and knowledgable Lucy was from our initial enquiry to the end of the process. She was calm and made it feel thorough and professional every step of the way

1 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

No communication..

Had my initial call with Sam to review my mortgage options and three weeks later I am still waiting for a reply. Terrible communication, I wouldn’t recommend.

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

We had an outstanding experience with…

We had an outstanding experience with Just Mortgages thanks to Peter Hill. From the very beginning, Peter was incredibly helpful and knowledgeable. He took the time to understand our needs and guided us through every step of the process. His advice was clear, practical, and tailored to our situation, which made choosing the best mortgage so much easier.
Peter went above and beyond to ensure we felt confident in our decision, answering all our questions and providing valuable insights that we wouldn’t have considered on our own. His professionalism and friendly approach made what could have been a stressful process feel smooth and straightforward.
We highly recommend Peter Hill and Just Mortgages to anyone looking for expert guidance and exceptional service!

3 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I worked with an adviser called Adam at…

I worked with an adviser called Adam at Just Mortgages in early 2024 and unfortunately my experience wasn’t positive. I had contacted the firm to understand my options about remortgaging or selling, as I needed clear advice around removing my ex-partner from the mortgage.

I found that much of the communication took place by phone without written follow-up, which made it difficult to keep track of where things stood. I also didn’t feel I received clear guidance on the alternatives available to me at a crucial time, and this left me in a very challenging position when my previous mortgage deal came to an end.

I pursued the matter through the Financial Ombudsman Service. Although the Ombudsman ultimately did not uphold the complaint, the situation has continued to cause me stress and financial difficulty, and I personally would have valued clearer advice and more transparent communication from the start.

This review reflects my own experience, and I would encourage others to make sure they request written confirmation of all advice and options when dealing with any mortgage adviser.”

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

It's very competent broker

It's very competent broker, polite, make write choices for costumer .
From eighth company she presented the best offer and fast service.
Carolina Salinschi have experience also in buy to let offers.

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I can’t thank Shannon Dickson enough…

I can’t thank Shannon Dickson enough for the amazing help she has given me throughout this process. Not knowing anything about the process she explained everything in detail and made sure It was as easy and as smooth as it could be

6 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor experience- let down by Broker

Really poor experience going for just mortgage broker as a first time buyer, I had Neil Waller as the broker and despite being good the first time round- I had a house fall through and needed a new mortgage for the new property I had found and this is where he was extremely unprofessional

I recieved emails with 3 or 4 words back, and a refusal to get on another call or even offer me any suitable times that worked for him. I have had a far better experience going for L&C Mortgages who got the job done within 1 day with no messing about

1 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Efficient friendly service

Daniel Acquaye offered a fast, efficient friendly service. The process was fully explained and he was always ready with honest advice. The whole remortgage process was much quicker than we expected and would highly recommend. Thankyou.

27 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Lewis the bully

I was speaking to a guy called Lewis. Very rude, very up himself. Came across like he was trying to bully me into a mortgage. Left after that!

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Natalie Croasdale is brilliant

Natalie Croasdale made the process as pain-free as possible, even when the first two houses fell through for different reasons. She managed to negotiate a mortgage for us with ease, even though we are both fully self-employed and thought it would be almost impossible to get approved. Thanks for everything Natalie, what a star.

9 octobre 2025
Avis spontané

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