Spoke with Phil who was extremely helpful, friendly and efficient. He helped to sort out all my utilities and council tax within 15 minutes, which has been a real time saver and stress reducer.
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Lisez les avis des autres
Will from Just move in was very helpful and helped me set up and compare the options I have and was also honest and followed up as requested and was very patient. Wonderful service indeed. I got great... Voir plus
L'entreprise a répondu
Daryl made the process very easy, and ensured everything was set up for a very short notice move date. I'll have no down time at all with any services thanks to his exceptional work. Thanks for list... Voir plus
L'entreprise a répondu
Phil was a huge help getting my utilities and internet set up before moving in. He asked thoughtful questions, really tried to understand what I needed, and handled everything with patience and a grea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entreprise d'équipements collectifs ménagers
- Fournisseur d'énergie
- Compagnie d'assurance habitation
- Services de déménagement et de stockage
- Service internet et téléphone
- Site de comparaison de prix
Écrit par l'entreprise
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Coordonnées de contact
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, Royaume-Uni
- 01202 022 448
- move@justmovein.com
- justmovein.com
4,9
Excellent
4 k avis
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Rio was fantastic and made the process…
Rio was fantastic and made the process of moving not seem daunting at all. A true professional and a great man to have helping you. Highly recommend
2 mars 2026
Avis spontané
Réponse de Just Move In
Hi there,
Thank you for such a kind review. Moving comes with no shortage of things to think about, so we are really glad Rio was able to make the process feel more manageable from the outset.
We will be sure to pass your lovely words along to him. Thank you for the recommendation, and we hope you are settling into your new home well.
Kind regards,
Steph
Rio was very professional and really…
Rio was very professional and really good at what he did. I could understand everything he said and he explained everything very clearly.
3 mars 2026
Avis spontané
Réponse de Just Move In
Hi Martin,
Thank you for taking the time to share your experience. Clear communication is something we really value, so it is great to hear that Rio was able to explain everything in a way that was easy to follow.
We will make sure your feedback reaches him. We hope the move goes smoothly — please do not hesitate to get in touch if there is anything further we can help with.
Kind regards,
Steph
Would just like to Say what a pleasure…
Would just like to Say what a pleasure it was to speak to Rio...he was very informative and very helpful.. we didn't know these services...exists will definitely let friends and family know without doubt
3 mars 2026
Avis spontané
Réponse de Just Move In
Hi Dean,
Thank you for such a warm review. It is always particularly rewarding to hear from customers who were not previously aware of what we do — knowing that Rio was able to make that introduction in a helpful and informative way means a great deal to us.
We will pass your kind words along to him. Thank you for spreading the word to friends and family — it is very much appreciated. We hope we can be just as helpful to them when the time comes.
Kind regards,
Steph
Spoke with Ray, amazing customer service and a fantastic service offered
Spoke with Ray who was fantastic with all his advice and setting everything up for me. Brilliant prices and brilliant customer service.
To do what he has done for me would have taken me hours of searching and calls. Couldn't recommend highly enough.
Thank you Ray for making everything so easy and stress free
3 mars 2026
Avis spontané
Réponse de Just Move In
Hi Alixandra,
Thank you for taking the time to leave such a generous review. Having everything set up without the hours of searching and calling it would otherwise take is exactly what we are here for, so it is wonderful to hear that Ray was able to deliver that so well for you.
We will make sure your kind words are passed on to him. We hope you are settled in and enjoying your new home — please do not hesitate to reach out if there is anything else we can help with.
Kind regards,
Steph
Just moving in to my first property
Just moving in to my first property, so the experience is all new to me. Lynn was kind professional and made sure I understood everything . Providing excellent information on the right deals and how to go about sorting everything. They made the process so seamless I couldn’t ask for a better experience. I also really appreciate Lynn taking the time even to double check and confirm everything was okay to proceed . The level of communication was amazing . Thank you again Lynn
2 mars 2026
Avis spontané
Réponse de Just Move In
Hi there,
Thank you for such a thoughtful review, and congratulations on your first property — that is a big milestone. It is really good to hear that Lynn was able to take the time to make sure everything was clear and in order, particularly when so much of it is new territory.
That extra check-in to confirm everything was okay before proceeding is something we genuinely encourage, so it is great to know it made a difference. Wishing you all the very best in your new home.
Kind regards,
Steph
Rio was extremely helpful
Rio was extremely helpful - perhaps the only smooth part of renting process was setting up bills with him!
2 mars 2026
Avis spontané
Réponse de Just Move In
Hi Alex,
Thank you for leaving a review, and for the note of humour — we are sorry to hear the wider renting process has been less smooth, but we are glad Rio was at least able to make the bills side of things a straightforward experience.
Please do not hesitate to get in touch if there is anything further we can assist with. We hope things ease up from here.
Kind regards,
Steph
Ray was very helpful and informative
Ray was very helpful and informative. Provided a great service.
2 mars 2026
Avis spontané
Réponse de Just Move In
Hi Chloe,
Thank you for taking the time to share your feedback. We are glad to hear Ray was helpful and that the service delivered well for you.
If there is anything else you need from us, please do not hesitate to get in touch. We hope the move goes smoothly.
Kind regards,
Steph
Réponse de Just Move In
Hi there,
Thank you for the kind words about Vicky — we will make sure she hears about them.
If there is anything else we can help with, please do not hesitate to reach out. We hope everything goes well with the move.
Kind regards,
Steph
Invaluable Help and Support
I was guided through the process of setting up my tv and broadband seamlessly and it took a lot of the stress away. Having a checklist of what I need to do to move home is invaluable. Thank you to Ray for your help.
2 mars 2026
Avis spontané
Réponse de Just Move In
Hi Michelle,
Thank you for your kind review. Getting your TV and broadband set up seamlessly is exactly the sort of thing we like to take off your plate during what is already a busy time, so it is really good to hear that came through in your experience.
We will pass your thanks along to Ray. Please do not hesitate to get in touch if anything else comes up — we are always happy to help.
Kind regards,
Steph
Help setting up
Spoken to William in help setting up my bills, everything was super fast and all the hard work was done for me. Definitely made moving in easier
2 mars 2026
Avis spontané
Réponse de Just Move In
Hi Luke,
Thank you for leaving a review. It is great to hear that William was able to get everything sorted quickly and take the hard work out of the process for you — that is exactly the kind of experience we aim to provide.
We hope the move-in goes well. Please feel free to reach out if you need anything further along the way.
Kind regards,
Steph
Ray was very helpful
Ray was very helpful, patient explained everything in detail. Answered all our questions. Great knowledge and consumer service
27 février 2026
Avis spontané
Réponse de Just Move In
Hi Magdalena,
Thank you for such a thoughtful review. We are really pleased to hear that Ray took the time to go through everything carefully and answer all your questions — patience and thorough knowledge go a long way, particularly when there is so much to navigate at once.
We will make sure your feedback is passed on to him. We hope everything goes smoothly with the move.
Kind regards,
Steph
Moving Homes
Spoke with Donna today, she explained clearly how Just Move In could help me.
Donna was very helpful and patient especially when I was having network issues with my phone.
I would 100% recommend using this service to help with home moves
Thank you
27 février 2026
Avis spontané
Réponse de Just Move In
Hi Grinstead,
Thank you for taking the time to leave a review. We are glad Donna was able to talk you through how we can help and that she was patient with the connection difficulties — those things happen, and it is good to know it did not get in the way of a helpful conversation.
We hope the move goes well, and thank you for the recommendation. Please do not hesitate to get in touch if there is anything else we can assist with.
Kind regards,
Steph
Excellent client service
Excellent client service from Will—he helped me sort my home bills and WiFi with clarity and care. Prompt, patient, and went above and beyond to simplify everything.
27 février 2026
Avis spontané
Réponse de Just Move In
Hi Henry,
Thank you for the kind words about Will. Clarity and care are exactly what we hope to bring to every call, so it is great to hear that came through in your experience — particularly when there is quite a lot to work through with home bills and broadband all at once.
We will pass your feedback along to him. Please do not hesitate to reach out if there is anything further we can help with.
Kind regards,
Steph
It’s was satisfactory and the staff…
It’s was satisfactory and the staff member was clear with his words and patient. I believe I had a great experience all through our conversation.
27 février 2026
Avis spontané
Réponse de Just Move In
Hi Raheem,
Thank you for taking the time to leave a review. We are glad the call was a positive one and that everything was communicated clearly and patiently throughout.
We hope the move goes smoothly — please do not hesitate to get in touch if there is anything else we can help with.
Kind regards,
Steph
Excellent service couldn’t recommend it enough!!!
Excellent service couldn’t recommend it anymore! I will in fact be telling my friend who is also dealing with moving about Just Move In! Will was extremely helpful and as a young adult moving out for the first time I was stressed and struggling to organise and find bills but Will carefully explained everything and really took care in helping me out! Service is amazing and really took a ton of weight off my shoulders. Huge thanks to Will and the rest of the team :)
27 février 2026
Avis spontané
Réponse de Just Move In
Hi Amelia,
Thank you for such an enthusiastic review, and congratulations on your first move — it is a big step. We are really pleased to hear that Will was able to take some of the weight off and guide you through everything with care. That is exactly the experience we hope to provide, particularly for those navigating it all for the first time.
We will make sure your kind words reach Will and the wider team. Wishing you a wonderful start in your new home, and please do not hesitate to get in touch if anything comes up.
Kind regards,
Steph
What gorgeous people to speak to on the…
What gorgeous people to speak to on the phone! Just got off the phone with Lynn and feel so good about our bills. They made what could be a pretty stressful and overwhelming conversation so easy and fun. Thank you for all your help!
26 février 2026
Avis spontané
Réponse de Just Move In
Hi Lucy,
Thank you for such a lovely review. Bills are rarely anyone's favourite subject, so we are really glad Lynn was able to make the conversation feel easy rather than stressful — that is a real skill and not something we take for granted.
We will pass your kind words along. We hope you are settling in well and please do not hesitate to reach out if there is anything further we can help with.
Kind regards,
Steph
Review
The customer service is excellent all free and great advice and helped me enormously also had a follow up call on the day after I would highly recommend Just Move In
24 février 2026
Avis spontané
Réponse de Just Move In
Hi Lorraine,
Thank you so much for your kind review. We are really pleased to hear the advice was helpful and that the follow-up call added to the experience — that continuity matters to us, and it is good to know it made a positive difference.
Thank you for the recommendation. Please do not hesitate to get in touch if there is ever anything else we can assist with.
Kind regards,
Steph
Ray was really thorough and helpful
Ray was really thorough and helpful. Reduced our sky and Wi-Fi bills and set up new insurance for us. Carefully explained options without any pressure.
25 février 2026
Avis spontané
Réponse de Just Move In
Hi there,
Thank you for leaving such a positive review. Being thorough and patient while also being straightforward about the options — without any pressure — is exactly the balance we aim to strike, so it is really good to hear that Ray got that right for you.
We will make sure your feedback reaches him. We hope you are enjoying the benefits of those reduced bills — please do not hesitate to get in touch if there is anything else we can help with.
Kind regards,
Steph
Slow in notifying previous suppliers caused bill.
Was told they would inform all of my previous suppliers but a week later when I was billed by one of them I discovered they had not informed my gas and electric supplier or my water supplier. I have been told by them it is now my responsibility to try and claim the refund which is putting a delay on providing evidence to my previous landlord that there is no outstanding payments at the address and therefore caused a delay in getting my deposit back. I have also since been told it is my responsibility to let my broadband supplier know I have switched even though I made the switch through Just Move In.
24 février 2026
Avis spontané
Réponse de Just Move In
Hi Rebecca,
Thank you for taking the time to leave a review — we are glad to hear you found the service helpful.
Please do not hesitate to get in touch if there is anything else we can assist with.
Kind regards,
Steph
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