Ordered a Quick hot air station and some nozzles over the weekend. Got an email first thing Monday confirming it, with the invoice attached and asking if I needed any ESD gear to go with it (which I... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Have used before Website easy to use to order material from. I had an issue with one or two items not in stock but received a call from Nuno to discuss an alternative. really good customer servic... Voir plus
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Customer service is best and good to have you around for any JBC stuff & parts great that you ship with DHL and UPS and prices are reasonable im happy with you being here always to answer all questio... Voir plus
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slow delivery (still waiting 8 days later). No comms as to any delays, no eta shipping date, no confirmation when ordering that there was a delay. Seems like they are just drop shipping produc... Voir plus
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À propos de l'entreprise
- Fournisseur d'équipement électrique
- aussi dans
- Fabricant d'électronique
- Fournisseur d'équipements industriels
- Fournisseur de matériel de laboratoire
- Fournisseur de solution e-commerce
- Magasin d'outillage
À propos de Kaisertech
Écrit par l'entreprise
Established in 1998, Kaisertech Ltd is a trusted UK supplier of electronic manufacturing equipment, production tools and specialist industrial solutions. With facilities in Eastleigh (Hampshire) and Rochford (Essex), we support businesses across the UK with quality products, technical expertise and dedicated customer service.
With over 25 years of industry experience, we've built strong relationships with internationally recognised customers such as BAE, Dyson, Formula 1, Sony, Leonardo and many more.
Specialists in Electronic Manufacturing & Industrial Equipment
We provide a comprehensive range of equipment and solutions designed to support businesses across electronics manufacturing, assembly, repair and industrial production. From precision soldering and rework equipment to ESD protection and fume extraction systems, our extensive product offering helps businesses maintain safe, efficient and productive working environments.
Our expertise also extends to advanced inspection and vision systems, industrial furniture and specialist production tools, helping customers equip their workplaces with reliable, high-quality solutions. With an extensive range of stocked products and strong relationships with leading manufacturers, including JBC Soldering Tools and HIOS, we help customers source the equipment and consumables they need to keep their operations running smoothly.
Expert Advice & Customer Support
We believe great customer service goes beyond supplying products. Our knowledgeable team offers expert advice, product demonstrations, technical guidance and after-sales support, helping customers identify the right equipment for their requirements.
Whether you're purchasing replacement consumables or investing in new production equipment, our goal is to make the process straightforward, reliable and efficient.
Our commitment to quality and service is supported by our ISO 9001 certification and JOSCAR accreditation.
Soldering Equipment Static Control Industrial Furniture Fume Extraction Vision SystemsKaisertech
Écrit par l'entreprise
- UK's Most Trusted Supplier of Electronic Production Equipment
- Kaisertech's staff are highly trained to offer helpful, impartial advice on all products. Our service doesn't end with your purchase. We provide excellent after-sales and a great choice of expert services to help you, from delivery to installation. Many of our specialist services come at no extra cost; some are chargeable, but all are delivered to the highest possible standards.
FREE SHIPPING
Free next day delivery with orders over £50 online
When items are available for despatch from stock and suitable for delivery by parcel carrier, next working day is standard. Heavy, high volume and palletised products will normally be delivered within 2-4 working days from dispatch.
Coordonnées de contact
Unit 12, M3 Trade Park, Manor Way, SO50 9YA, Hampshire, Royaume-Uni
- +44 (0)23 8065 0065
- sales@kaisertech.co.uk
- kaisertech.co.uk
4,5
Excellent
732 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They have a reliable inventory of…
They have a reliable inventory of essential components for continued equipment maintenance, although the shipping costs are on the higher side.
28 décembre 2025
Avis spontané
Réponse de Kaisertech
Hi Amy,
Thank you for taking the time to leave your kind review :)
If we could help you further in the future, please let us know.
Kind regards,
Kaisertech
It was damaged and the drawers are not…
It was damaged and the drawers are not opening properly
17 décembre 2025
Réponse de Kaisertech
Hi Pardon,
Thank you for your review. I’m sorry to hear that the item was delivered damaged and that the drawers are not opening properly.
Please get in touch with your account manager so that we can assist you further with this and arrange the next steps as quickly as possible.
We apologise for any inconvenience caused and look forward to resolving this for you.
Regards,
Team Kaisertech
Wait weeks in receiving order
Wait weeks in receiving order
Without a straight solution .
Of getting partial order to you so I asked
Do I pay twice for shipping
The answer was a big excuse without
An answer ,,, just love this messing around when I need to work with my items purchased , so to condense it for this and me
“Do you want me to arrange partial order posting , I asked if I had to pay twice
NONSENSENSE ! last time there having my custom
6 décembre 2025
Réponse de Kaisertech
Hi Daniel,
We apologise for the delay in receiving your order and understand how frustrating this situation must be.
Due to shipment delays, there has been an unexpected delay in your delivery. However, I can see that we are able to arrange a partial shipment if required. Please reach out to your account manager, and I’m sure they can help you with how you would like to proceed.
We’re sorry for the inconvenience this has caused. Please feel free to reach out to us if you need any further assistance :)
Regards,
Team Kaisertech
Haven't received my item yet
9 décembre 2025
Réponse de Kaisertech
Hi Brenda,
Sorry to hear that you haven’t received your item yet.
I can see that you have received an email update advising that your order should be delivered within 3–4 weeks. We apologise for the inconvenience and appreciate your patience. You should receive your order within that time frame:)
Regards,
Team Kaisertech
Appalling Service
Ordered a Lindstrom cutter. Got an email the same day that said we would receive the cutter later that week. Then no cutter arrived, no updates, no response to emails, and finally, now they have admitted that the item is not in stock and they are going to cancel the order. Really terrible service as now it is too late to try to order the cutter from somewhere else, to give to my sister as a Christmas present.
8 décembre 2025
Réponse de Kaisertech
Hi Mei,
We're very sorry for this experience and for the frustration it has caused, especially with this being intended as a Christmas gift. We sincerely apologise for the lack of communication.
Please accept our apologies, and don’t hesitate to reach out if there’s anything else we can help you with.
Kind Regards,
Team Kaisertech
I ordered work boots on November 28th
I ordered work boots on November 28th. When I ordered, it said delivery would take 14 days. But after that time, I still haven't received the tracking number. I don't think my boots have even been shipped.
28 novembre 2025
Réponse de Kaisertech
Hi Stanislay,
We're sorry for the inconvenience caused. I can see that your order is scheduled to be delivered today. I apologise again for the delay and any inconvenience this may have caused.
Please don’t hesitate to reach out in the future if we can help you with anything else:)
Team,
Kaisertech
Always first class products & service
Always first class products & service, have been a customer for ovber seven years. 100% quality company
1 décembre 2025
Réponse de Kaisertech
Hi Anthony,
Thank you very much for your kind review :)
Please reach out to us if you require any further assistance in the future.
Kind regards,
Team Kaisertech
very quick delivery and all product…
very quick delivery and all product received as shown in website. specially bolts are fully threaded.
good information on product.
other website mention fully threaded but delivered part threaded bolts.
23 octobre 2025
Réponse de Kaisertech
Hi Anup,
Thank you very much for your kind review. Please don't hesitate to reach out in the future if we can help you with anything else.
Kind regards,
Team KT
Great Selection of Electronics
Great selection of electronics with clear descriptions and specs. Delivery was fast and item was exactly as described.
23 octobre 2025
Réponse de Kaisertech
Hello,
Thank you very much for your kind review. Please let us know if you need any further help in the future:)
Kind regards,
Team Kaisertech
Customer service is best and good to…
Customer service is best and good to have you around for any JBC stuff & parts great that you ship with DHL and UPS and prices are reasonable im happy with you being here always to answer all questions and help .
Cant wait to buy my first soldering station of JBC genuine one at least there some place i can finally trust and chinese jbc fake ones .. best of best is JBC & Hakko stuff 🩵
21 octobre 2025
Réponse de Kaisertech
Hi Obida,
Thank you for your kind review:)
We’re really glad to hear you’ve had a great experience with us.
If we could help you further in the future, please let us know.
Regards,
Kaisertech
Réponse de Kaisertech
Hi Vaughan,
Thank you for taking the time to leave a review 🙂
It means a lot to us, and we really appreciate your continued support over time.
Kind Regards,
Team Kaisertech
wera 1/4 drive socket set
product reasonable price compared to others. fast delivery and good communication. seems like a professional company
4 octobre 2025
Réponse de Kaisertech
Hi Tony,
Thank you very much for your kind review. We really appreciate your feedback.
Feel free to get in touch in the future if we could assist you further.
Kind regards,
Team KT
Good service and delivery
26 septembre 2025
Réponse de Kaisertech
Hello,
Thank you for your kind review :)
Should you need any further assistance, We would be happy to help.
Regards,
Team Kaisertech
As good as it gets
Have used Kaisertech a couple of times, and they just get the job done with no fuss. Perfect
25 septembre 2025
Réponse de Kaisertech
Hi Alex,
Thank you for taking the time to leave us a kind review. We are happy to hear you had a great experience with us.
If you need any further assistance in the future, please do not hesitate to contact us, and we'll be more than happy to help :)
Regards,
Team Kaisertech
Help with shipping
I really appreciate the help you provided with shipping the three engines.
Thank you so much for all your kind assistance!!
3 octobre 2025
Réponse de Kaisertech
Dear Miguel,
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear about the frustration you’ve experienced and sincerely apologise for the lack of communication regarding this supply issue.
If there’s anything further we can do to assist, please don’t hesitate to get in touch - we’ll be more than happy to help.
Regards,
Team Kaisertech
Fast and efficient service and delivery…
Fast and efficient service and delivery of product, have bought these filter bags before and always pleased with product
3 septembre 2025
Réponse de Kaisertech
Hi Jonathan,
Thank you so much for your review. We’re glad you’re happy with both the service and the filters!
We really appreciate your continued support.
Please reach out to us if we can assist with anything in the future.
Kind regards,
Team KT
My hot air station was well packaged in…
My hot air station was well packaged in an outer box with chips, and all arrived in good time. A good price too.
9 septembre 2025
Réponse de Kaisertech
Hi Dave,
Thank you for your feedback! We’re glad to hear your hot air station arrived safely and on time.
We really appreciate your support and look forward to helping you again soon.
Kind Regards,
Kaisertech
Shipping was fast!
Shipping was fast. Keeley Heffron was very helpful and answered my questions quickly and efficiently. Overall nice experience!🙂🤞
28 août 2025
Réponse de Kaisertech
Dear Neycho,
Thank you for leaving us a kind review. We are happy to hear you had a great experience with us and Keeley!
If you need any further assistance in the future, please do not hesitate to contact us, and we'll be more than happy to help :)
Kind Regards,
Kaisertech
Items says in stock but it's not true
Still waiting for my order to dispatch for more than a week now. Don't trust the "instock" items because they are not, most items are backordered. Customer service is useless just saying to wait more days with no further explanation.
29 août 2025
Réponse de Kaisertech
Dear Ahmad,
Thank you for your feedback, it is really important to us!
We are sorry for your current experience with the delay in getting your item.
Please send us an email to support@kaisertech.co.uk and we will aim to sort this as soon as possible for you.
Kind regards,
Kaisertech
Basically a price scam
Basically a price scam. Never buy from them if you live outside of UK. They never mentioned it on their website but they do not pay or calculate your import tax. I have recieved a 60£ customs tax notice from DHL and when I have asked for a refund they told me that they are not responsible for informating about any custom payments. They say that you have to pay for delivery once again and in case of a refund they claim that you have to pay illegal restocking fee 25% of the product price. So basically you give them profit for free and they will make even more when they sell it to some other fool.
26 août 2025
Réponse de Kaisertech
Hi Petro,
Thank you for taking the time to leave your feedback, and we’re very sorry to hear about the experience you’ve described. We understand how frustrating unexpected customs charges can be, and we appreciate you bringing this to our attention.
As an international order, customs duties and import taxes are set by the destination country and are outside of our control. We do our best to make this clear during the checkout process, but we’re reviewing our site to ensure this information is as visible as possible for customers ordering from outside the UK.
We’d like the chance to discuss your order in more detail and see how we can help. Please reach out to us directly at support@kaisertech.co.uk, and a member of our team will look into this further for you.
Kind regards,
Team KT
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