Ordered a Quick hot air station and some nozzles over the weekend. Got an email first thing Monday confirming it, with the invoice attached and asking if I needed any ESD gear to go with it (which I... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Have used before Website easy to use to order material from. I had an issue with one or two items not in stock but received a call from Nuno to discuss an alternative. really good customer servic... Voir plus
L'entreprise a répondu
Customer service is best and good to have you around for any JBC stuff & parts great that you ship with DHL and UPS and prices are reasonable im happy with you being here always to answer all questio... Voir plus
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slow delivery (still waiting 8 days later). No comms as to any delays, no eta shipping date, no confirmation when ordering that there was a delay. Seems like they are just drop shipping produc... Voir plus
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À propos de l'entreprise
- Fournisseur d'équipement électrique
- aussi dans
- Fabricant d'électronique
- Fournisseur d'équipements industriels
- Fournisseur de matériel de laboratoire
- Fournisseur de solution e-commerce
- Magasin d'outillage
À propos de Kaisertech
Écrit par l'entreprise
Established in 1998, Kaisertech Ltd is a trusted UK supplier of electronic manufacturing equipment, production tools and specialist industrial solutions. With facilities in Eastleigh (Hampshire) and Rochford (Essex), we support businesses across the UK with quality products, technical expertise and dedicated customer service.
With over 25 years of industry experience, we've built strong relationships with internationally recognised customers such as BAE, Dyson, Formula 1, Sony, Leonardo and many more.
Specialists in Electronic Manufacturing & Industrial Equipment
We provide a comprehensive range of equipment and solutions designed to support businesses across electronics manufacturing, assembly, repair and industrial production. From precision soldering and rework equipment to ESD protection and fume extraction systems, our extensive product offering helps businesses maintain safe, efficient and productive working environments.
Our expertise also extends to advanced inspection and vision systems, industrial furniture and specialist production tools, helping customers equip their workplaces with reliable, high-quality solutions. With an extensive range of stocked products and strong relationships with leading manufacturers, including JBC Soldering Tools and HIOS, we help customers source the equipment and consumables they need to keep their operations running smoothly.
Expert Advice & Customer Support
We believe great customer service goes beyond supplying products. Our knowledgeable team offers expert advice, product demonstrations, technical guidance and after-sales support, helping customers identify the right equipment for their requirements.
Whether you're purchasing replacement consumables or investing in new production equipment, our goal is to make the process straightforward, reliable and efficient.
Our commitment to quality and service is supported by our ISO 9001 certification and JOSCAR accreditation.
Soldering Equipment Static Control Industrial Furniture Fume Extraction Vision SystemsKaisertech
Écrit par l'entreprise
- UK's Most Trusted Supplier of Electronic Production Equipment
- Kaisertech's staff are highly trained to offer helpful, impartial advice on all products. Our service doesn't end with your purchase. We provide excellent after-sales and a great choice of expert services to help you, from delivery to installation. Many of our specialist services come at no extra cost; some are chargeable, but all are delivered to the highest possible standards.
FREE SHIPPING
Free next day delivery with orders over £50 online
When items are available for despatch from stock and suitable for delivery by parcel carrier, next working day is standard. Heavy, high volume and palletised products will normally be delivered within 2-4 working days from dispatch.
Coordonnées de contact
Unit 12, M3 Trade Park, Manor Way, SO50 9YA, Hampshire, Royaume-Uni
- +44 (0)23 8065 0065
- sales@kaisertech.co.uk
- kaisertech.co.uk
4,5
Excellent
732 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Good support
Good stock of parts necessary for ongoing support of equipment sold. Shipping not cheap though.
18 août 2025
Réponse de Kaisertech
Hi Keith,
Thank you for your kind feedback - Please reach out to us if we can help with anything else in the future.
Kind regards,
Team Kaisertech
When it comes to electronics servicing equipment, they've got you covered
I went to Kaisertech, after a YouTuber said he had experienced excellent service from them."SDG Electronics". Their website is very easily navigated and I found the item I required with no issue. Checkout was a breeze too. My goods arrived the very next day, you couldn't ask for more. When it comes to electronics servicing equipment, they've got you covered.
13 août 2025
Réponse de Kaisertech
Hi Brian,
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a smooth experience :)
If you require any additional assistance, we will be happy to help.
Kind Regards,
Team Kaisertech
Top customer service
Really happy with my purchase fast delivery too. I will be a repeat customer
7 août 2025
Réponse de Kaisertech
Hi Mark,
Thank you for your kind feedback. We are delighted to have been able to support you.
Should you require any future assistance, please do not hesitate to contact us.
Kind Regards,
Team Kaisertech
Kaisertech is one of the best in its…
Kaisertech is one of the best in its game, love the quality of work and the products they provide. Keep it up guys
22 juillet 2025
Réponse de Kaisertech
Hi Iftikhar,
Really appreciate your kind words and support - means a lot!
If we could help you further in the future please let us know.
Kind Regards,
Team Kaisertech
Réponse de Kaisertech
Hi Michal,
Thank you for taking the time to leave your kind review :)
If we could help you further in the future please let us know.
Kind regards,
Kaisertech
Kaisertech don't hold stock - long wait time.
Kaisertech is a franchised distributor for many brands including JBC soldering equipment.
My latest purchase of soldering tips has an estimated delivery time of 2 weeks which implies that they have simply passed my order on to the manufacturer and added on some profit.
They don't appear to stock anything anymore.
I could have just ordered direct from the manufacturer and saved some money, but I ordered from Kaisertech because I assumed the delivery would be quicker.
I think I'll be switching to a different brand for my soldering needs after this experience. I can't be held to ransome over soldering iron tips in the future.
26 juin 2025
Réponse de Kaisertech
Dear Lee,
Thank you for leaving us a review!
We sincerely apologise for any inconvenience caused in this instance!
If you need any further assistance on this issue, please contact our team and we are more than happy to resolve as necessary.
Kind Regards,
Kaisertech
Jon Doggett done a great job
Jon Doggett done a great job. organising a replacement tip that had been misplaced.
Thank you Jon
12 juin 2025
Réponse de Kaisertech
Hi Thomas,
Thank you for your kind review, we will pass this on to Jon.
Please do not hesitate to reach out to us if we can be of any help in the future.
Kind regards,
Team KT
Customer service is 5***** all the way…
Customer service is 5***** all the way UPS messed up big time Jon from Kaisertech dealt with this in a very professional way and kept me informed of what was going on i can not thank him enough for all his help .
19 juin 2025
Réponse de Kaisertech
Hi Bill,
Thank you very much for your kind review. We really appreciate your feedback and will pass this on the Jon!
If you require any further help in the future, please feel free to reach out to Jon or the team.
Kind regards,
Team KT
First time I used Kaisertech and they…
First time I used Kaisertech and they were friendly and helpful
Thank you
3 juin 2025
Réponse de Kaisertech
Hi Coleen,
Thank you very much for your kind review. Please reach out to us if you require any further assistance in the future.
Kind regards,
Team KT
Réponse de Kaisertech
Hi Brett,
Thank you for your kind review. We are always thrilled to hear our customers feedback :)
Should you need any further assistance, We would be happy to help.
Kind Regards,
Kaisertech
Big frood receive mi items i have no…
I have never receive mi items i have no tracking number for mi purces and it's taking to long already since I maid the purces and I didn't have any answer about mi purces the only ting I know it's that I paid more than the cost of the item for delivery and sims that I lost the item and the money
16 mai 2025
Réponse de Kaisertech
Hi Laura,
We are sorry for your current experience with the delay in getting your item.
Please send us an email to support@kaisertech.co.uk and we will aim to sort this as soon as possible for you.
Kind regards,
Team KT
Next day delivery.
Deliberately ordered parts showing as in stock, paid for next for next working day delivery, but am expecting parts today.
Only found out when received email and was informed the parts would arrive yesterday. I did challenge the delivery but received no response.
16 avril 2025
Réponse de Kaisertech
Dear Stephen,
We sincerely apologise for the inconvenience caused in this instance.
If you need more help with this issue, please contact our team. We are happy to assist you.
Kind Regards,
Kaisertech
Réponse de Kaisertech
Hi Tolic,
We’re are glad you’re happy with our service. If you need any further assistance, please do not hesitate to contact us. We'll be more than happy to help :)
Kind Regards,
Kaisertech
Réponse de Kaisertech
Dear Williams,
We sincerely apologise for any inconvenience caused in this instance!
We always aim to deliver the best service. We apologise if we missed the mark on this occasion.
If you need more help with this issue, please contact our team. We are happy to assist you.
Kind Regards,
Kaisertech
Réponse de Kaisertech
Hi Andy,
We’re are glad you’re happy with our service. If you need any further assistance, please do not hesitate to contact us. We'll be more than happy to help :)
Kind Regards,
Kaisertech
Jon Doggett rocks...
Jon Doggett and the team are absolutely outstanding. We do professional hardware design and have relied on Jon for years for all our equipment needs and support. If you buy elsewhere you are crazy!
3 avril 2025
Avis spontané
Réponse de Kaisertech
Dear Ed,
Thank you for leaving us a kind review. We are happy to hear you had a great experience with us and Jon!
If you need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help :)
Kind Regards,
Kaisertech
I purchased a JBC soldering station…
I purchased a JBC soldering station from Kaisertech. I was impressed by the purchase process, speed and communication and this was the first purchase i made with them. And i can honestly say I will be making more. Very professional.
23 mars 2025
Réponse de Kaisertech
Dear Andrew,
Thank you for leaving us a review. We are happy to hear you had a great first experience with us!
If you need any further assistance, please do not hesitate to contact us. We'll be more than happy to help :)
Kind regards,
Kaisertech
5 stars but would give 10 stars if I…
5 stars but would give 10 stars if I could. Great service and very nice people. Helped me every step of the way to choose the correct part for my hot air station and checked if it was compatible as well. Very good communication and really helpful. Highly recommend this company. Really happy with my purchase. Thanks james
19 mars 2025
Réponse de Kaisertech
Hi James,
Thank you so much for your amazing review😊
So glad we could help you find the right part and make the whole process easy. Really appreciate your kind words and support - means a lot!
If we could help you further in the future please let us know.
Kind regards,
Kaisertech
Good, efficient service, as usual
Several items ordered, all in stock with a little discount applied. Arrived the following day.
11 mars 2025
Réponse de Kaisertech
Hi Martin,
Thank you for taking the time to leave your kind review :)
If we could help you further in the future please let us know.
Kind regards,
Kaisertech
Address
The full information for my address was not listed. After my name there is “ID50626” and its absence delays the shipment to me incredibly!
26 janvier 2025
Réponse de Kaisertech
Hi Konstantin,
Thank you for taking the time to leave your kind review.
If we could help you further in the future please let us know.
Kind regards,
Kaisertech
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