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Kaisertech Avis 

732
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered a Quick hot air station and some nozzles over the weekend. Got an email first thing Monday confirming it, with the invoice attached and asking if I needed any ESD gear to go with it (which I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have used before Website easy to use to order material from. I had an issue with one or two items not in stock but received a call from Nuno to discuss an alternative. really good customer servic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Customer service is best and good to have you around for any JBC stuff & parts great that you ship with DHL and UPS and prices are reasonable im happy with you being here always to answer all questio... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

slow delivery (still waiting 8 days later). No comms as to any delays, no eta shipping date, no confirmation when ordering that there was a delay. Seems like they are just drop shipping produc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement électrique
  2. aussi dans
  3. Fabricant d'électronique
  4. Fournisseur d'équipements industriels
  5. Fournisseur de matériel de laboratoire
  6. Fournisseur de solution e-commerce
  7. Magasin d'outillage

À propos de Kaisertech

Écrit par l'entreprise

Established in 1998, Kaisertech Ltd is a trusted UK supplier of electronic manufacturing equipment, production tools and specialist industrial solutions. With facilities in Eastleigh (Hampshire) and Rochford (Essex), we support businesses across the UK with quality products, technical expertise and dedicated customer service.

With over 25 years of industry experience, we've built strong relationships with internationally recognised customers such as BAE, Dyson, Formula 1, Sony, Leonardo and many more.

Specialists in Electronic Manufacturing & Industrial Equipment

We provide a comprehensive range of equipment and solutions designed to support businesses across electronics manufacturing, assembly, repair and industrial production. From precision soldering and rework equipment to ESD protection and fume extraction systems, our extensive product offering helps businesses maintain safe, efficient and productive working environments.

Our expertise also extends to advanced inspection and vision systems, industrial furniture and specialist production tools, helping customers equip their workplaces with reliable, high-quality solutions. With an extensive range of stocked products and strong relationships with leading manufacturers, including JBC Soldering Tools and HIOS, we help customers source the equipment and consumables they need to keep their operations running smoothly.

Expert Advice & Customer Support

We believe great customer service goes beyond supplying products. Our knowledgeable team offers expert advice, product demonstrations, technical guidance and after-sales support, helping customers identify the right equipment for their requirements.

Whether you're purchasing replacement consumables or investing in new production equipment, our goal is to make the process straightforward, reliable and efficient.

Our commitment to quality and service is supported by our ISO 9001 certification and JOSCAR accreditation.

Soldering Equipment Static Control Industrial Furniture Fume Extraction Vision Systems

Kaisertech

Écrit par l'entreprise

UK's Most Trusted Supplier of Electronic Production Equipment
Kaisertech's staff are highly trained to offer helpful, impartial advice on all products. Our service doesn't end with your purchase. We provide excellent after-sales and a great choice of expert services to help you, from delivery to installation. Many of our specialist services come at no extra cost; some are chargeable, but all are delivered to the highest possible standards.

FREE SHIPPING

Free next day delivery with orders over £50 online

When items are available for despatch from stock and suitable for delivery by parcel carrier, next working day is standard. Heavy, high volume and palletised products will normally be delivered within 2-4 working days from dispatch.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

732 avis

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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(732)

48 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very good ,on time and very carefully

Very good ,on time and very carefully

6 février 2025
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Réponse de Kaisertech

Hi Ciobanu,

We’re are glad you’re happy with our service. Please let us know if you need any further help in the future :)

Kind Regards,
Kaisertech

Noté 5 sur 5 étoiles

Had the exact products I was looking…

Had the exact products I was looking for. They were at a good price. Easy to deal with and purchase online with quick delivery and good communication.

29 janvier 2025
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Réponse de Kaisertech

Dear Mr Young,

Thank you for leaving us a kind review. We’re so glad to hear that you found exactly what you needed and had a smooth experience buying from us😊. If you need any further assistance, please do not hesitate to contact us.

Kind regards,
Kaisertech

Noté 5 sur 5 étoiles

Quick service with proactive follow-up

Quick service with proactive follow-up, including on delayed delivery that was the fault of UPS, who were short-staffed at the time. It helps a great deal to resolve delivery issues when the sender engages with the courier company.

The product itself (Quick 861) is great and, though I've no first-hand experience with more expensive products, I'm quite certain that reviewers like Louis Rossmann are right when they say that Quick holds its own compared with those more expensive products.

Do get the optional angled nozzles, even if you don't use a microscope!

21 septembre 2024
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Réponse de Kaisertech

Hi David,

Thank you for your thoughtful review! We always try to ensure a smooth experience for our customers.

Great to know you're happy with the Quick 861- it's a fantastic tool!  Please let us know if you need any further help in the future.

Kind regard,
Kaisertech

Noté 4 sur 5 étoiles

Great service

Easy website to navigate and payment process really quick. Fast free delivery and arrived when promised. Will definitely use again.

21 janvier 2025
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Réponse de Kaisertech

Hi Carolyn,

Thank you for your kind review, we appreciate your feedback.

If we can assist you in any way in the future, please feel free to reach out 😊


Kind Regards,
Kaisertech

Noté 5 sur 5 étoiles

The products are of outstanding…

The products are of outstanding quality, and you can clearly see the attention to detail and care that goes into what they offer. On top of that, the staff are absolutely fantastic—always friendly, approachable, and willing to go the extra mile to help. Their helpfulness and professionalism made my experience smooth and enjoyable. I wouldn’t hesitate to recommend them to anyone looking for high-quality products and exceptional customer service.

8 janvier 2025
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Réponse de Kaisertech

Hi Darren,

Thank you so much for your wonderful review! We’re happy to hear that the quality of our products and the service you received met your expectations😊. We always try to go above and beyond for our customers.

If there’s anything else we can assist you with, don’t hesitate to reach out.

Kind Regards,
Kaisertech

Noté 4 sur 5 étoiles

Your only choice for JBC, but a good one

Your only choice for JBC, but a good one.

Very professional and quick service. I'm looking forward to future purchases

26 décembre 2024
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Réponse de Kaisertech

Hi Jonathan,

Thanks so much for your review! We’re really glad to hear you had a positive experience with us. We’re excited to help with any future purchases you may have!

If you need anything, just let us know. We’re here to help!

Kind Regards,
Kaisertech

Noté 1 sur 5 étoiles

Poor service

Poor service. Ordered 2 pairs of PCB shears & 1 pair of cutters on 13/11. Both items are still listed as in stock on their website. Shears say 7-10 days delivery and cutters say next day delivery if ordered by a certain time.
Order acknowledgement on 13/11 gave us 2-4 weeks delivery. When we chased them on 10/12, this seems as though Christmas is now being blamed for a delivery well into January.
It is pretty obvious Kaisertech don't hold stocks in the UK of various items on their website, and only order from their supplier when they receive an order here. No problem with this if people pull all the stops out to satisfy a customer, but this is clearly not happening in their supply chain for our order.
We needed these tools for a job here and have been let down.
Ordering hand tools on 13/11 and probably not receiving them until mid/end of Jan. is not acceptable in my opinion, and although I have had reasonable experiences many years ago with this company, I won't be using them in the future.
Don't be fooled by reasonable looking prices - saving a few pounds may not be worth it in the long run.

13 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Order delivered to Scotland in around 24.5hoours. Impressive!

I placed my order and it was delivered to Scotland in less than 24.5 hours. Excellent customer service from Nura who was extremely polite and helpful. The replacement filters for my fume extractor were significantly cheaper than other sources. Brilliant service all around - I'm seriously impressed as I have no downtime especially with the Christmas rush for orders! Thank you.

12 décembre 2024
Avis spontané
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Réponse de Kaisertech

Hi Sheena,

Thank you for your kind review, we appreciate your feedback.

If we can assist you in any way in the future, please feel free to reach out to Nura who will be happy to help.

Kind Regards,
Team KT

Noté 5 sur 5 étoiles

fast and efficient

fast and efficient

28 novembre 2024
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Réponse de Kaisertech

Hi Jacques,

Thank you for taking the time to leave your kind review.

If we could help you further in the future please let us know.

Kind regards,
Team KT

Noté 5 sur 5 étoiles

Fast delivery and quality products

Fast delivery and quality products

15 novembre 2024
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Réponse de Kaisertech

Hi Dave,

Thank you for your kind review - we really appreciate the feedback.

Let us know if we can help you in any way in the future.

Kind regards,
Team KT

Noté 5 sur 5 étoiles

Good service

They sell a product I wanted to buy. It was easy to order, the price was reasonable, and delivery was fairly quick. They operate exactly like a shop should operate. What more is there to say?

1 novembre 2024
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Réponse de Kaisertech

Hi Colin,

Thanks for your kind review. Do not hesitate to reach out to our team should you need any help in the future.

Kind regards,
Team KT

Noté 5 sur 5 étoiles

Fantastic service and product

Fantastic service and product, I bought the Quick 957D+ Lead Free Hot Air Rework Station. Kaisertech were out of stock of the unit I originally wanted so they upgraded the model free and had next day delivery from an order placed at 1630. Thank you Lydia :-)

30 octobre 2024
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Réponse de Kaisertech

Hi Geoff,

Thank you very much for your kind review. Please let us know if you need any further help in the future.

Kind regard,
Team KT

Noté 5 sur 5 étoiles

Efficient service with good and regular…

Efficient service with good and regular progress communications

24 octobre 2024
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Réponse de Kaisertech

Hi Ian,

Thank you for your kind review. We are always thrilled to hear customer feedback. Should you need any further assistance, we would be happy to help.

Kind regards,
Team KT

Noté 5 sur 5 étoiles

Woooow great customer service and very…

Woooow great customer service and very helpful service i really recommend it 👍🏼

18 octobre 2024
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Réponse de Kaisertech

Hi Nazanin,

Thank you for your kind feedback. We are delighted that we were able to support you.

Should you need any further assistance, please do not hesitate to reach out.

Kind regards,
Team KT

Noté 5 sur 5 étoiles

straightforward purchase

straightforward purchase, no problems and part in stock.

8 octobre 2024
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Réponse de Kaisertech

Hi Craig,

Thank you for your feedback on our service, we really appreciate it.

If you require anything else from us in the future, reach out to our team who will be happy to help.

Kind regards,
Team KT

Noté 5 sur 5 étoiles

fulfilled order in a timely manner

fulfilled order in a timely manner, E mails saying approx delivery date, then again when dispatched, goods well packaged and as described

20 septembre 2024
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Réponse de Kaisertech

Hi Dirk,

Thank you for leaving us your feedback. We are delighted that you are happy with our service.

If you need any more help in the future, please do not hesitate to contact us.

Kind regards,
Team KT

Noté 5 sur 5 étoiles

Very quick shipment

Very quick shipment, thank you!

16 septembre 2024
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Réponse de Kaisertech

Hi Balazs,

Thank you for taking the time out of your day to leave us a review! :) We're thrilled to hear that you're happy with your delivery time and our services.

Please don't hesitate to reach out to us regarding any future enquiries.

Kind regards,
Team KT

Noté 5 sur 5 étoiles

Great Service

Fast Delivery - Thanks for your help!

16 septembre 2024
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Réponse de Kaisertech

Hi James,

Thank you for taking the time to leave us a review! :) We're thrilled to hear that you're happy with your delivery time and our services.

Please don't hesitate to reach out to us regarding any future enquiries.

Kind regards,
Team KT

Noté 5 sur 5 étoiles

Always a swift delivery a good (for the…

Always a swift delivery a good (for the market) price
My go to for fume filters

5 septembre 2024
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Réponse de Kaisertech

Hi Olly,

Thank you for taking the time to leave us a review! :) Always great to hear that you are pleased with our services!

Please don't hesitate to reach out to us regarding any future enquiries.

Kind regards,
Team KT

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