Ordered a Quick hot air station and some nozzles over the weekend. Got an email first thing Monday confirming it, with the invoice attached and asking if I needed any ESD gear to go with it (which I... Voir plus
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Ordered a Quick hot air station and some nozzles over the weekend. Got an email first thing Monday confirming it, with the invoice attached and asking if I needed any ESD gear to go with it (which I... Voir plus
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Have used before Website easy to use to order material from. I had an issue with one or two items not in stock but received a call from Nuno to discuss an alternative. really good customer servic... Voir plus
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Customer service is best and good to have you around for any JBC stuff & parts great that you ship with DHL and UPS and prices are reasonable im happy with you being here always to answer all questio... Voir plus
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slow delivery (still waiting 8 days later). No comms as to any delays, no eta shipping date, no confirmation when ordering that there was a delay. Seems like they are just drop shipping produc... Voir plus
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Écrit par l'entreprise
Established in 1998, Kaisertech Ltd is a trusted UK supplier of electronic manufacturing equipment, production tools and specialist industrial solutions. With facilities in Eastleigh (Hampshire) and Rochford (Essex), we support businesses across the UK with quality products, technical expertise and dedicated customer service.
With over 25 years of industry experience, we've built strong relationships with internationally recognised customers such as BAE, Dyson, Formula 1, Sony, Leonardo and many more.
Specialists in Electronic Manufacturing & Industrial Equipment
We provide a comprehensive range of equipment and solutions designed to support businesses across electronics manufacturing, assembly, repair and industrial production. From precision soldering and rework equipment to ESD protection and fume extraction systems, our extensive product offering helps businesses maintain safe, efficient and productive working environments.
Our expertise also extends to advanced inspection and vision systems, industrial furniture and specialist production tools, helping customers equip their workplaces with reliable, high-quality solutions. With an extensive range of stocked products and strong relationships with leading manufacturers, including JBC Soldering Tools and HIOS, we help customers source the equipment and consumables they need to keep their operations running smoothly.
Expert Advice & Customer Support
We believe great customer service goes beyond supplying products. Our knowledgeable team offers expert advice, product demonstrations, technical guidance and after-sales support, helping customers identify the right equipment for their requirements.
Whether you're purchasing replacement consumables or investing in new production equipment, our goal is to make the process straightforward, reliable and efficient.
Our commitment to quality and service is supported by our ISO 9001 certification and JOSCAR accreditation.
Soldering Equipment Static Control Industrial Furniture Fume Extraction Vision SystemsÉcrit par l'entreprise

Free next day delivery with orders over £50 online
Unit 12, M3 Trade Park, Manor Way, SO50 9YA, Hampshire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I purchased one of the Luxo magnifying lamps - they had a few different types so I called to confirm which one is the one I need. Super helpful and efficient sales person answered promptly and supplied the info I was after in no time. The website stated up to 6 weeks lead time from the manufacturer, so I was very pleasantly surprised to get an email just over a week later advising that the lamp has been shipped from the warehouse. It arrived well packaged and in a perfect condition (unlike my previous one). The lamp itself is amazing - I have worked with a few over the years and just last year I bought a medical one from another brand at the same price which was a major mistake. The light colour and brightness, the options for dimming one side and the lens clarity are the best I have ever seen, in a league of their own above anything else on the market.
I will be recommending Kaisertech to my students and colleagues as a supplier of the Luxo lamps.
While browsing the website I also spotted an interesting stereo microscope. I enquired with the sales team and they provided a quote on the same day with plenty of details on all options. I cannot fault their customer service.

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A five-star service from Kaisertech! Stock of all you need for your soldering tasks and next day delivery.

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Expertly boxed,delivery good and even got a photo of where my parcel was left in my safe place.

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Excellent service as always. Ordered several times from Kaisertech and can never fault them. Customer service is spot on too! Highly recommend.

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Very disappointed. UPS should’ve left box with neighbors if we are not at home during day. I’m not sitting at my house and waiting for deliveries. I’ve paid to Kaisertech for package to be delivered not that I have to go to collection point to get it. Last time I’ve ordered from Kaisertech.

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Excellent service and only best quality items stocked.

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The item I wanted was in stock and actually came the next day, which was not expected.

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The price was good and process as expected, but the product stated it was in stock and delivery with in 10 to 14 days. Then when I get my email confirmation it says 3 to 4weeks ????
So I'm hoping that's just bad generic reply email, but I am worried as I might not be around for a delivery in that time. I probably would have waited a few weeks to place my order, knowing I'd be around then.
Just unclear. Which also makes me wish I payed a little more money but know I would get my boots in 3-4 days.
*Correction*
10 to 14 Working days, didn't realise.
I am really looking forward to my boots because the free ones im given at work are killing me.

Réponse de Kaisertech

Réponse de Kaisertech
Company's website nicely laid out, clear and easy to use. They stock the huge variety of soldering tools required.
I ordered several items on day one and they promptly arrived on day two.
Excellent service, will use for future requirements.

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I've ordered several times from here, and I've always had a positive experience. This time around I was purchasing a JBC CDS 'Compact' Soldering Station, and I got advice from Jon at Kaisertech beforehand, and got a personal e-mail letting me know when it was dispatched, and a follow-up, which was great, since it can be a big investment, and I was glad of the support and reassurance. The product arrived on-time next day! and it's perfect. Thanks for an excellent experience, and great equipment.

Réponse de Kaisertech
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