We would like to put on record the excellent customer service we have received relating to alarm issues with our CV20. Steve Morris kept us informed relating to the progress of the alarm system and M... Voir plus
Établissement
Changer d'établissementWest Auckland Road, DL2 2XZ Burtree Gate, England, GB
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Lisez les avis des autres
Very good salesman particularly when we exchanged our van for the new one. However, making telephone contact after sale has been difficult. The most helpful was folk from the Accounts dept who went o... Voir plus
L'entreprise a répondu
Staff very knowledgeable and helpful. Company carries an exceptional amount of stock. I would strongly recommend looking here whatever your needs.....l traveled up from Birmingham because it was the b... Voir plus
Just purchased our second motorhome from Kimberley Darlington. We were assisted in our purchase from Scott and Richard and had a comprehensive handover from , I think , Paul. The workshop swiftly ca... Voir plus
À propos de l'entreprise
- Concessionnaire de camping-cars
- aussi dans
- Atelier de réparation de camping-cars
- Concessionnaire de mobilhomes
- Fournisseur d'auvents
- Magasin d'accessoires pour mobil-homes
Écrit par l'entreprise
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Coordonnées de contact
West Auckland Road, DL2 2XZ, Burtree Gate, England, Royaume-Uni
- 01325 383333
4,5
Excellent
889 avis
Demande des avis aux clients
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A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Barbara, thank you for the lovely feedback. It’s great to know you found the team so friendly and helpful.
Many Thanks,
The Kimberley Team
Bought our first caravan from Kimberly
Bought our first caravan from Kimberly. Everyone was so friendly and helpful without being pushy in any way. Would really recommend them.
2 octobre 2025
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Keith, it’s great to hear your first caravan purchase felt so easy and welcoming. We’re really pleased the team made such a positive impression and appreciate your recommendation.
Many Thanks,
The Kimberley Team
Tom & Benson were great
Tom & Benson were great. Vehicle wasn’t ready when we collected it, tracker wasn’t fitted & battery was flat. had to wait an extra week.
2 octobre 2025
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Caz, thank you for sharing your feedback. It’s great to know Tom and Benson looked after you, though we understand the delay with collection wasn’t ideal. Your comments have been passed to the management team so we can make sure this doesn’t happen again.
Many Thanks,
The Kimberley Team
Highly recommended
In my experience a great company to deal with. Very friendly, knowledgeable and helpful staff. Highly recommended.
24 septembre 2025
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Ian, it’s great to know our team made such a positive impression with their friendliness and knowledge. Thank you for the kind words and the recommendation.
Many Thanks,
The Kimberley Team
Had a great experience with kimberley
Had a great experience with kimberley, everything was very simple from the off, no surprises. Richard was excellent to deal with and I'm very happy with the caravan we've bought
29 septembre 2025
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Mr English, we’re so pleased to hear everything felt straightforward and stress free from the start. Richard will be delighted to know you’re happy with your new caravan. Wishing you many enjoyable adventures ahead.
Many Thanks,
The Kimberley Team
Great service by Richard
Richard the sales guy was very helpful
Few issues with the motorhome but all in hand
Great service
29 septembre 2025
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you for the feedback. It’s great to hear Richard was so helpful and that everything’s now in hand with your motorhome. We’ll make sure the team continues to look after you.
Many Thanks,
The Kimberley Team
Great company
From the great sales team to the handover everything was easy would recommend
3 octobre 2025
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Sam, it’s great to hear everything felt so easy from start to finish. We really appreciate your recommendation and hope you enjoy every trip in your new caravan.
Many Thanks,
The Kimberley Team
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Edward, thank you for your kind words. It’s great to hear our team made a friendly and informative impression.
Many Thanks,
The Kimberley Team
Well organised
Very informative about everything from the salesman to the handover and rectified the small leak in the sink all though it was the second attempt
25 septembre 2025
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you for sharing your experience. We’re glad to hear the team kept you well informed throughout and that the handover went smoothly. We appreciate your patience while the sink issue was sorted and hope you’re now enjoying your van to the fullest.
Many Thanks,
The Kimberley Team
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Sergiu, great to know everything matched your expectations and the description was spot on.
Many Thanks,
The Kimberley Team
Staggering incompetence
I left a 1* review recently because my Bailey Adamo went back reading light glass replacement and when it was replaced they rewired the system incorrectly and one of the lounge strip lights wouldn't turn off.
It recently went back in and got dropped off and I was assured it was double QC checked.
I've just checked it and not only is the same fault still there one of the new reading light glasses has also some off.
So now it has to go back a fourth time for a simple light fix. How difficult can that be?
Really, anybody considering Kimberley avoid them light the plague
25 septembre 2025
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you for sharing the details of your experience. This isn’t the standard we want to deliver and your comments have been passed straight to our management team. They will be in touch with you directly to ensure this is resolved properly.
Many Thanks,
The Kimberley Team
Excellent Quality of Service
Very impressed with our new Motorhome bought recently from Kimberly’s Big thanks to staff for their invaluable support guidance help in deciding which size and model to select Thanks the Scott’s
12 juin 2025
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Mr Scott, it’s wonderful to hear you’re so impressed with your new motorhome and that our team’s guidance helped you find the right model. We wish you and your family many happy adventures ahead.
Many Thanks,
The Kimberley Team
Excellent
Excellent
From sales to handover - very helpful and knowledgeable in there approach to me as an end customer.
The lads organised the tracker and went the extra mile to make sure it was all sorted - full experience excellent !
24 septembre 2025
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Neil, we’re delighted to hear the team made the whole journey smooth from sales through to handover. It’s great to know the extra effort with the tracker helped make the experience an excellent one.
Many Thanks,
The Kimberley Team
Very professional staff and made sure we knew how to set up our new campervan
Benson was very knowledgeable, went through everything clearly and double checked we were following and understanding all the instructions regarding setting up our new campervan.
We would definitely recommend Kimberley Caravan Centre in Darlington. Lovely staff and great service
19 septembre 2025
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
James, it’s great to hear Benson made the handover so clear and easy to follow, giving you confidence with your new campervan. Thank you for recommending our Darlington team, we’re glad you found the staff and service so welcoming.
Many Thanks,
The Kimberley Team
Handover was expertly demonstrated by…
Handover was expertly demonstrated by benson
19 septembre 2025
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Linda, we’re so pleased Benson’s knowledge and clear handover made the experience such a positive one. Wishing you lots of enjoyment with your new caravan.
Many Thanks,
The Kimberley Team
A very professional handover
A really helpful, knowledgeable and instructive handover by Benson
18 septembre 2025
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Stuart, we’re glad Benson’s knowledge and guidance made your handover such a smooth and helpful experience. Wishing you plenty of enjoyment with your new purchase.
Many Thanks,
The Kimberley Team
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
James, great to hear you found everyone so helpful during your visit. We hope to welcome you back again soon.
Many Thanks,
The Kimberley Team
The hand over of our new camper-van was…
The hand over of our new camper-van was a first class experience. Benson definitely knows the product in side out. And answered all our questions. A asset to Kimberley. Thanks
18 septembre 2025
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Ian, we’re delighted to hear your campervan handover felt first class and that Benson’s knowledge made such a difference. He’ll be so pleased to know he helped make the experience memorable for you.
Many Thanks,
The Kimberley Team
Friendly staff
Friendly staff and really helpful and knowledgeable of what they are selling, The young man helped us with a starcamp drive away awning for our tentbox,highly recommend Kimberley caravans at Darlington 5⭐️
16 août 2025
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Thank you for sharing your experience, it’s great to know our team at Darlington were able to help you find the right Starcamp drive away awning for your Tentbox. We really appreciate the recommendation and the 5 stars.
Many Thanks,
The Kimberley Team
Kimberley have been magnificent in the…
Kimberley have been magnificent in the supply of our new Kon Tiki 884. The handover by Benson was very in depth and much needed. Looking forwards to upcoming travels.
17 septembre 2025
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Darren, we’re so pleased to hear you’re happy with your new Kon Tiki and that Benson’s detailed handover gave you everything you needed. Wishing you many exciting travels ahead in your motorhome.
Many Thanks,
The Kimberley Team
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