A few years ago I brought the will service unlimited changes free and can edit on the portal. Now when I access my account the previous will has been removed, I can't edit anything, phone number doesn... Voir plus
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Having an absolute nightmare with Kwill and Abby Cohen as I am getting no responses to emails, messages or any one at all answering calls. We have been in a process for 2 years now and we've had n... Voir plus
The Will writing side of this company or the whole company, has disappeared; they don't respond to emails. The 0800 number on their website doesn't work. AVOID.
I have found Kwil to be very helpful and efficient. I have taken out a Will and both LPA in Financial, Health and Welfare recently. The paperwork is relatively self explanatory but if I had a questio... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Kwil provides a simpler way for customers to manage their affairs. Wills, Lasting Power of Attorney and Probate can all be completed from the safety of home, in a fraction of the time and cost it would take to visit a solicitor in person. • Complete your will or lasting power of attorney in as little as 30 minutes. • Access to free online and telephone support 7 days per week • Free unlimited updates for the lifetime of your account • Free use of our own, totally secure, online filing system - Lockbox • Fixed fee probate services with the option of 0% finance over 6 months
Coordonnées de contact
30 Clarendon Road, WD17 1JJ, Watford, Royaume-Uni
- 0800 061 4934
- info@kwil.co.uk
- kwil.co.uk
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The whole process was quick and easy…
The whole process was quick and easy and made much more complete by a call from the team to check all was as I had intended it.
Very quick and easy!
Very quick and easy to use the website. Very straight forward and made writing my Will much easier than I thought it would be. I had a follow up phone call which was useful to answer any questions I had. A weight lifted off my shoulders now!
Absolutely brilliant
Absolutely brilliant
Would definitely recommend to anyone who is thinking of doing this. The help that I received was very professional & that one to one contact if you require it with one of the representatives is extremely reassuring as this can be very daunting at first, but I was definitely guided through it. I would like to thank Angela who was very patient & professional and who was there if I had any questions thanks once again.
Excellent process
Excellent process, so easy to follow and a quick follow up call to ensure all questions were answered.
Would highly recommend.
The lockbox is also a very useful tool as is the unlimited changes.
This is a fantastic service for an…
This is a fantastic service for an essential document. Price is very reasonable, the web-site and the questions asked are easy to answer and the follow up phone call I received shortly after completing my Will from the team was most helpful. The 'Vault' they offer to store all confidential information which will only ever be accessed when needed is a great addition too.
Great company and website very user…
Great company and website very user friendly! Got to speak to Angela who was very professional friendly and willing to go through everything step step to help! I don’t know about the other staff but Angela is a credit to the company!
Simple to set up.
Easy online setup. Angela the Solicitor contacted us within a couple of days to go through and double check what we wanted.
Very polite and helpful staff
Very polite and helpful staff, definitely would recommend this company
Easy website to use
Easy website to use, didn’t take long to complete the details required. Follow up from Alana who was very polite and professional and advised me on other products I am interested in. Reassured me to contact her if I needed any further help. Now I can take a sigh of relief knowing everything is sorted for my loved ones.
Ilana was wonderful
Ilana was wonderful, helped me throughout the 45 minute on the phone. Cannot recommend the service and experience more.
In a time of need I was so pleased I went to Kwil
Great customer service
I used this service to start the process of application for Power of Attorney. The staff were extremely helpful, no pushy sales talk, and assisted in every step of the way. The online forms are easy to navigate and the instructions are clear Justin dealt with my enquiry and assisted in answering my questions, nothing was too much trouble, he was very professional and clearly cared about providing a first class customer service. I would have no hesitation in recommending this service.
Great mobile customer journey
Great mobile customer journey. Quick and easy to follow. Really helpful post order customer care call which helped cover off any questions.
Excellent service
Very straightforward to use and very helpful efficient customer service reasonably priced would definitely recommend.
Excellent service. Would definately recommend
I have utilised the services of Kwil for my Lasting Powers of Attorney. Having done much research I opted to use their services and wasn't disappointed.
Completion of the online forms was very easy and the guidance information was excellent. Downloading the documents was straight forward.
I rang to query something and the advisor i spome to was helpful and knowledgeable. Having completed the process I received a follow up call from Angela who was friendly and professional.
I have no hesitations in recommending Kwik.
Quick, efficient, friendly service
Kwil makes it really easy and quick to get your will sorted. I am single and only needed a simple will, so did not want to pay solicitors’ fees. As well as being cost effective, I found the service very friendly and reassuring. A follow-up call gave me confidence that I wasn’t just dealing with a computer! The ongoing service offered at such a good price is very impressive too.
Easy to do and good follow up
Easy to do and good follow up. Assuming there are no problems when I die, I'm very happy.
Very easy to do it
Very easy to do it. Good service after purchase service. Thank you.
Easy to do
I always put off writing a will as I thought it would be too complicated. I was wrong, the process was easy and it is handy to be able to change it as and when I need.
when we were finally ready to get it…
when we were finally ready to get it done, it was all easy and straighforward to do. they gave us a call afterwards additional advise on how to go about it and everything. we had great discount too. definitely recommend kwil to friends and family who needs it.

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