I usually read reviews but rarely write them. I have had to reach out to latercase customer service, I wasn’t expecting a fast answer and a fast resolve but was I wrong! Customer service g... Voir plus
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Lisez les avis des autres
Amazing team, amazing customer support. I received a defective case. I contacted them a week after I received the product, they sent me a replacement within 2 days free of charge. A price case but 300... Voir plus
I had a case shipped out and it just seemed the case did not fit the best. I sent a few pictures and their team immediately apologized and sent a new one right away. Super responsive, and looking forw... Voir plus
Ordered a case on 12 April. Decide to change address and do a cancellation. Replied me on 13 April saying that they cant cancel as their customer service team is offline over the weekend and only... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Designed, warehoused & shipped from our HQ in Canada, Latercase is the simpler phone case you've been looking for. We use authentic Kevlar® to protect your phone from everyday wear and tear, while keeping it so thin that you'll barely even know it's there. Latercase is easy to put on, easy to take off, and coated with a durable matte finish that's genuinely addictive to touch. If you have any questions, shoot us an email or tweet us @latercase - our customer support team is always happy to help.
Coordonnées de contact
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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I usually read reviews but rarely write…
I usually read reviews but rarely write them.
I have had to reach out to latercase customer service, I wasn’t expecting a fast answer and a fast resolve but was I wrong!
Customer service got back to me really fast and had already solved my issue!
They are fast, effective and trustable. The best part is that they sell higher quality phone cases that look great, are indestructible and of great quality. You can’t go wrong with latercase.
A very satisfied return customer.
I have to say one of the best companies…
I have to say one of the best companies out there. I had not realised the case was not designed to protect the phone as much as I thought it would. I had raised this with them and they offered to send a refund without me sending the case back to them.
Great slim protection and excellent support
Latercase makes excellent phone cases if you want both protection and a slim design. I own three of them, and they have all held up well through daily use. Two of them have also handled heavier use without any issues. I accidentally ordered an extra case, but customer support took care of it quickly and made the process easy. Overall, I’m very happy with the product and the service.
Great quality phone case and customer…
Great quality phone case and customer service
New Case Replaced Fast
I had a case shipped out and it just seemed the case did not fit the best. I sent a few pictures and their team immediately apologized and sent a new one right away. Super responsive, and looking forward to the new case!
Actual people!
The customer service was real … a person who understood and cared. TYVM Donald,you made a customer for life!
Customer service was top notch
Customer service was top notch. Rep Donald, quickly replied to my request and provided a resolution that exceeded my expectations.
Amazing Team & Customer Support
Amazing team, amazing customer support. I received a defective case. I contacted them a week after I received the product, they sent me a replacement within 2 days free of charge. A price case but 300% worth the price and quality is just top notch!! Recommend to anyone that prefer thin phone case!
Great case
Great case. After this not sure if I can go back to a bulkier case. Customer service was also pleasant to work with.
I am a returning customer
I am a returning customer, bought a mask for my new phone, I am satisfied with the design, precision, materials, texture!
I would recommend it!
Beautiful product thin sleek and strong…
Beautiful product thin sleek and strong with a fantastic finish
Love the case!
Love the case! Worked with customer support on an issue and was very happy with the experience and the back and forth quick responses on my issue I was experiencing.
Unbelievable case
Unbelievable case, just as described thin and protective. While upgrading my Pixel this was the very first purchase. Great customer service and outstanding protective case.
Ordered a case on 12 April
Ordered a case on 12 April. Decide to change address and do a cancellation. Replied me on 13 April saying that they cant cancel as their customer service team is offline over the weekend and only resumed operations on 13 April and the case has been shipped. They tell me to contact Aramex for change of address.
I checked on Aramex tracking site, and as of 13 April, mine number is just being "Created" and not yet "Collected". So strange that they just push it off and say they can't cancel it.
This shows how is their business practice and ethics and push the ball back to the consumer, as a distraction.
I’ve used LaterCase products for…multiple iphone models
I’ve used LaterCase products for several different iPhone models, and have always been impressed with the quality of their products.
Their customer service and timely communication is also excellent.
It’s difficult to find a company that consistently excels in all areas like LaterCase.
This Is the 3rd case I have purchased
This Is the 3rd case I have purchased. They a tough but thin. They have a surface that does not feel slippery. You feel like you are controlling the phone. A very handy feature with a Pro- Max size beast.
The company also has seriously good customer service.
They will get back to you and go the extra yard to get it right.
Great customer support to a great product!
Ordered a case for my Pixel 10 Pro Fold through Amazon (I should've done it directly through them) and unfortunately it didn't fit properly. I reached out to Latercase and not only were fast responding but also very understanding. This is my 2nd case (first one was for a Z fold 5) and very happy with their product and the speed in them resolving my issue.
I just had the best customer support…
I just had the best customer support experience of my life. Fast, understanding, accommodating and wise.
I will be back for more.
Love your products & support!
I love the cases I have one for my, Switch 2 and Samsung Galaxy S24 Ultra
I love the cases I have one for my phone I just got one from my switch 2 I had an issue with some of the sticky strips I contacted later case and they shipped me out a new set immediately they are awesome the case is beyond great I will definitely be purchasing more cases from my other devices.
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