Latercase Avis 459

Great case — finally something that actually works for the Z Fold 5.
Finding a good case for this phone has been a challenge. This one fits perfectly and feels genuinely sturdy. I’ve tried plenty of cheaper cases, and every single one was either poorly made, didn’t fit right, or broke within the first month.

Wireless charging even works better through this case than with the others I’ve used, which was a nice surprise.

Their customer service is also excellent. I accidentally ordered the wrong model, reached out to them, and within a week they had the correct case in my hands.

Overall, I’m really impressed. I’ll definitely be buying another Latercase when I upgrade my phone.

I have been using these cases for my phones for the past four phone models! They are everything they are advertised to be: super light, super thin and great bang for the buck! Today I had a very good experience with my latest purchase, customer service, understood my value and gave me a credit that they did not need to! Very impressed with this company, highly recommended!! 👏

The customer support members are quick to respond. They helped me immediately fix a problem i made while submitting my order. Lattercase is a top notch company. 10 stars.

I recently ordered the carbon fiber case for my Galaxy Z Flip 6. My first piece had a small fitment issue with the top cover, but the customer service team responded quickly and sent a replacement right away — along with a complimentary microfiber cloth, which was a nice touch.

The new case fits perfectly. The alignment is tight, the adhesive holds properly, and the overall finish is excellent. I absolutely love how slim and lightweight it is. It keeps the phone feeling premium without adding bulk. If you’re looking for a minimal, high-quality case for a foldable, this is a great option.

Ordered the screen protector for pixel 10 Pro fold. The glass feels as good as the actual phone to touch, but most importantly it covers the front whole front screen (which is incredibly hard to find on the foldable pixel for some reason). And when paired with a later case you cannot tell the screen protector on. Perfect fit. It came in an unnecessarily premium box with magnets and a drawer, nicer than the box the phone came in and it included 2 screen protectors.

I ordered the switch 2 case and didn’t really like the fit. Overall the case was nice but due to the few issues I had with it, I decided to return it. The reason for the 5 star review is because of their support team. They handled my return with ease and swiftness.

Edit: The customer service team reached out to me and sent me a replacement case which fits properly. They were really helpful and friendly, thanks.

I've bought multiple cases for different phones over the years from latercase and they've all been fine until I bought one for my new phone. The phone rattles around in the case while it's only slight it's still rather annoying.

It's a real shame because I love the design of it.

Donald was a amazing help, and the overall customer service for this company is elite. They stand by their products. Thanks!

Ordered a case 2 weeks ago and paid for shipping. Hasn't even been shipped yet. Customer service is terrible

Nice product!
I received this product and it's everything it was advertised to be. The only reason I returned it was because it doesn't come up the sides as high as I would have liked. The customer service I received was prompt and professional.

I had an issue I had purchased a case and then after I had purchased it seconds later I seen there was a deal going on. I contacted customer support. Let them know that they honoured the deal right away. Great support great product.

I have bought Torras, Otter Box, Spigen cases for my Galaxy Fold phones over the years. Last month I purchased a Latercase case & screen protector for my Fold 7. The Latercase is the best product I have ever used! Comfort, Look, Functionality and it's so thin you don't feel it on your phone!! If your looking for the best case / screen protector combo, it's Latercase!!

A minor problem was handled promptly and courteously by the folks at Latercase. They are a great company with great products, and fantastic customer service. Ted, you are a true gentleman. Your help was not only done in perfect fashion, but you are a part of why Latercase is a great company. Much future success. I can only hope to be back again for more of your products.

After the seller's kind response, my updated comment can be found below.

Original posting: Good products but their customer service is not looking for the satisfaction of their customers. Wanted to change the case as the color was not accurate on their website and they asked me to pay for shipping to return the case. For the price we are paying I thought this was not an okay solution. Their communication is all over the place without grasping the need and necessity of correcting their own mistake by displaying an inaccurate color.

Update: Thanks for the response. I appreciate your kind efforts. My review scoring was adjusted accordingly. No need to exchange since I already put on the metallic ring. So it is likely no longer eligible for a return..

Why would anybody buy anything from this company? It is a Canadian company that charges in US Dollars. It is shipped from Canada. What a scam wake up people.

Over all an easy process and beyond pleased with the product.

The best minimalist covers and cases available!
Hands down, the best customer service in the industry. I have been a customer since the inception of Latercase and never had any issues. 1 Samsung Note, 2 iPhones, 2 AirPod Pros. My AirPod Pro3 case just arrived and was slightly discolored. I informed Latercase, and they have sent a new 1, free of charge, no questions asked. Well done Team Latercase and thank you!

Waited 5 weeks to “ship”. Since then it’s been over a week with “USPS awaiting package”. They just print labels and still not in transit. Support seems knowledgeable but haven’t delivered and I know believe it’s a scam / fraud

Had my new one plus 12 fall with the case on around 50-60 cm from my car onto the floor. Corner hit the ground, the protected side and still shattered, my whole phone lost the screen and I had to buy a new one from the damage.

Also the case "shaves" from the damage and gets shattered as well as it is now unusable as well even if I fix my phone I would have to get a case that doesn't protect my phone and also doesn't protect itself

Not only is this by far the best slim case I’ve ever used in terms of durability and quality, but their customer service team is responsive and reliable. I’ve tried other cases promising a slim fit but they warp over time and don’t protect nearly as well. I’m reordering for my new phone and will be a loyal latercase customer. Nice job guys!