Lifesaver Power  Avis 

445
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I purchased 3 of the lifesaver power banks online- delivery was Much slower than stated and wasn’t tracked service so thought lost in the post - but finally turned up and very happy with the power ban... Voir plus

Noté 1 sur 5 étoiles

Lifesaver Power has been wrongfully charging me for a festival power bank rental that I returned. They are completely ignoring my customer support requests. I have tried to contact them on multiple o... Voir plus

Noté 5 sur 5 étoiles

Extremely great service. Vending machines were always restocked. My phone was always charged. Could not have done this without Lifesaver. Charger is light weight. Much better than carrying your person... Voir plus

Noté 5 sur 5 étoiles

Ich habe durchweg positive Erfahrung mit dem Service von Lifesaver gemacht. Ich habe mir die Powerbank auf einem Festival ausgeliehen und konnte immer wieder gegen eine voll aufgeladene tauschen, so o... Voir plus

À propos de l'entreprise

  1. Fournisseur d'énergie verte
  2. aussi dans
  3. Distributeur d'appareils électroniques
  4. Entreprise d'électronique
  5. Service internet et téléphone
  6. Solutions et équipement énergétiques
  7. Station de charge de téléphones mobiles

Écrit par l'entreprise

POWER FOR GOOD. Phone power as a service across events and venues using people and machines in a sustainable way. Lifesaver is a pioneering company in the field of sustainable power solutions. With a focus on eco-friendly charging options, Lifesaver is dedicated to reducing environmental impact while providing practical and efficient charging services to individuals and institutions.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

445 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(445)

61 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The packs are slim and light weight…

The packs are slim and light weight making them easy to slip in a pocket or purse, but they also charge quickly (multiple times) and reliably. I now keep one in my coat pocket and one in my handbag - a portable charger that really works.

5 avril 2025
Avis spontané
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Réponse de Lifesaver Power

Leelee - pleased to keep you powered on your travels.

Noté 1 sur 5 étoiles

At Aintree racecourse last Fri I rented…

At Aintree racecourse last Fri I rented one of your chargers from a vending machine with my bank card. After one hour I had only 3% charge so I returned it to get my refund. I followed all the instructions and the vending machine took back the charger and transaction cancelled appeared but i got no refund. I was charged €31.25 but got no refund for any of it as detailed on the instructions. I was charged €31.25 for 3% charge over one hour. This is disgraceful and left a bad taste from my otherwise great day at the races.

4 avril 2025
Avis spontané
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Réponse de Lifesaver Power

Tim
this is very disappointing to hear. Please reach out to the team on support @ lifesaverpower .com and we will rectify this immediately

Noté 5 sur 5 étoiles

Saved my day at ally pally

Saved my day at ally pally.
Was out for a walk with the family and needed to get a taxi home so I could get to the airport before my flight. The machine was easy to use and the charger was brilliant. Planned on returning the charger but as it is was such a good little device decided to keep it!
New favourite charger

9 mars 2025
Avis spontané
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Réponse de Lifesaver Power

Freya please to hear. happy to send you a recharge cable free of charge if you want to be able to recharge it. thanks

Noté 5 sur 5 étoiles

Super helpful phone charger & great colours

I’ve travelled all over the world with these including a safari camping in the Sahara desert and relied on these to keep my phone going! Always travel with a couple and alternate charging them for out and about. Particularly love the bright pink colour and great customer service replacing an old one.

8 mars 2025
Avis spontané
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Réponse de Lifesaver Power

jessica that's amazing to hear and pleased to keep you powered. enjoy your next adventure

Noté 1 sur 5 étoiles

Horrible scam at O2 London

Horrible experience with this scam machine! I rented a powerbank for less than an hour at the O2 and the machine claimed I would get a refundable deposit of £15 if I returned within 5 days (I returned it in less than an hour!) Tell me why I have had £11.00 taken from my account along with an ADDITIONAL £26.00??!! They have snatched over £30 from my account, and as a student this is appalling and unacceptable. I cannot afford to lose than much in one day, yet the support team could not care less and are taking days on end to reply after I have sent multiple emails. Absolutely useless. All I asked is for some understanding and cooperation of my situation but they clearly do not give a toss. Will never be renting from one of these again and I will definitely not recommend to anyone else!

28 janvier 2025
Avis spontané
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Réponse de Lifesaver Power

Nivah this isnt possible for us to take multiple payments. Our system doesnt allow this.
Please call our customer support line open 24/7 365 days or email us and we will respond promptly.

Noté 5 sur 5 étoiles

Absolute life saver for us whilst out…

Absolute life saver for us whilst out all day in the countryside to be able to still record all the adventures we have all day long 👍brilliant essential bit of kit!

29 janvier 2025
Avis spontané
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Réponse de Lifesaver Power

thanks for your feedback

Noté 5 sur 5 étoiles

Saved my F1 weekend

Saved my weekend! Was attending Silverstone for the Formula 1. Left my power bank at home by mistake, classic. Lost my mates at the main stage and found the van selling chargers. Two great blokes there explained the details and for a decent price was juiced up for the whole weekend. Had stations around the track where you could swap for a fresh power bank so you didn’t haven’t to go all the way back to the van too. Great idea!

6 juillet 2024
Avis spontané
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Réponse de Lifesaver Power

xavier pleased to hear we kept you powered.

Noté 1 sur 5 étoiles

SCAM

SCAM - Hired one last night at an event. they charge you a deposit. chargeable if you don't return the device. I went to return it after the event and both machines were "FULL". apparently. it gives out more devices than it has capacity to receive back.

16 décembre 2024
Avis spontané
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Réponse de Lifesaver Power

hi there - could you send us an email to support@lifesaverpower.com. this is super unusual as our machines are never full.

Noté 5 sur 5 étoiles

Dead handy

Dead handy! My daughters iPhone died just before the gig started so we hired one. It fully charged her phone and she was a ble to video lots of memories.

15 novembre 2024
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Réponse de Lifesaver Power

pleased to hear hope you enjoyed the concert

Noté 1 sur 5 étoiles

The power bank stopped charging and…

The power bank stopped charging and it’s been unreliable since then.

10 septembre 2024
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Réponse de Lifesaver Power

please visit www.lifesaverpower.com/returns and we will send you a replacement

Noté 5 sur 5 étoiles

Super easy rent and return process!

Super easy rent and return process.

The only problem I had was I only have cash and Indonesian Bank at that time. They didn't accept cash (I wish they still accept cash tho), and I thought my Indonesian bank wouldn't work for the QR code in UK.
The staff was so helpful to sort out the situation, gave solution to use NFC to pay and it worked!

The return process didn't use NFC but using the email address which was so helpful as well.

I thought the money returned process will be long. Because it was on the weekend, but the staff said the maximum is 5 working days, depends on the Bank. Which turns out, only 2 working days! Super!

19 juillet 2024
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Réponse de Lifesaver Power

yes sadly we dont accept cash as card is clean, fast and safe.

thanks for your support

Noté 5 sur 5 étoiles

Made things so much simpler

Away from home for 10 days and with no accessible mains charging sockets, mobile viability was becoming a concern.
A quick question, and Tom took me through the options, features etc and I was in my way.
Days of relaxed charging followed.

23 juillet 2024
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Réponse de Lifesaver Power

thanks for the note.

Noté 4 sur 5 étoiles

Really useful

Just good to be able to take pictures all day at an event after our battery life soon drained. Did have to swap the unit though after about 90 mins as the unit wasn’t fully charged but that was easily done

15 juillet 2024
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Réponse de Lifesaver Power

Susie - thanks for your feedback

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