Lifesaver Power  Avis 

445
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I purchased 3 of the lifesaver power banks online- delivery was Much slower than stated and wasn’t tracked service so thought lost in the post - but finally turned up and very happy with the power ban... Voir plus

Noté 1 sur 5 étoiles

Lifesaver Power has been wrongfully charging me for a festival power bank rental that I returned. They are completely ignoring my customer support requests. I have tried to contact them on multiple o... Voir plus

Noté 5 sur 5 étoiles

Extremely great service. Vending machines were always restocked. My phone was always charged. Could not have done this without Lifesaver. Charger is light weight. Much better than carrying your person... Voir plus

Noté 5 sur 5 étoiles

Ich habe durchweg positive Erfahrung mit dem Service von Lifesaver gemacht. Ich habe mir die Powerbank auf einem Festival ausgeliehen und konnte immer wieder gegen eine voll aufgeladene tauschen, so o... Voir plus

À propos de l'entreprise

  1. Fournisseur d'énergie verte
  2. aussi dans
  3. Distributeur d'appareils électroniques
  4. Entreprise d'électronique
  5. Service internet et téléphone
  6. Solutions et équipement énergétiques
  7. Station de charge de téléphones mobiles

Écrit par l'entreprise

POWER FOR GOOD. Phone power as a service across events and venues using people and machines in a sustainable way. Lifesaver is a pioneering company in the field of sustainable power solutions. With a focus on eco-friendly charging options, Lifesaver is dedicated to reducing environmental impact while providing practical and efficient charging services to individuals and institutions.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

445 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(445)

61 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service

Tried out the product at Confex. Great customer service, thanks for your help guys

27 mars 2024
Avis spontané
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Réponse de Lifesaver Power

Thanks Rowan - pleased to keep you powered.

Noté 5 sur 5 étoiles

Good experience

The whole process was very well explained.
I was able to fully charge my phone within a couple of hours.

13 mars 2024
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Réponse de Lifesaver Power

Please to hear.

Noté 3 sur 5 étoiles

overpriced for the quality

picked this up at o2 at the DBE concert on Wednesday 7th Feb
overpriced for the quality
it easily overheats
the battery doesn't last long and charges so slow
we were told we could swap the power bank inside in case it dies
there was so stand indicating this
asked the bare people and they looked at me as if I was speaking gibberish
only bought this because i forgot my power bank at home

7 février 2024
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Réponse de Lifesaver Power

Keerath - can you confirm where you picked up a Lifesaver. we would like to resolve this.

Noté 1 sur 5 étoiles

absolutely awful and a scam

absolutely awful and a scam, visited hyde park in the first weekend of december 23 and used the charger, deposited the charger back within 2 hours. still have not had my 25 deposit back 3 months later. been in contact several times where they stop replying for a week at a time. taken 2 different account details to “refund me” however told me both of those are invalid account numbers. emailed me today asking for my phone number to call me, i asked them to call me between 12-1 as i was in work however they called at 4.30 and had no follow up email

7 février 2024
Avis spontané
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Réponse de Lifesaver Power

Please can you send us an email and we will resolve this immediately. Please email: support at lifesaverpower dot com.

Noté 5 sur 5 étoiles

Super convenient

Super convenient. Was travelling international and my phone was dying just as we entered the concert venue (O2 London). Lifesaver loaner charger saved the day! Many concert photos and videos were taken. The deposit was returned immediately after the show. Great service

22 janvier 2024
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Réponse de Lifesaver Power

Marci thanks and pleased we kept you powered.

Noté 5 sur 5 étoiles

Reliable product

Reliable, compact and sleek product as described. Great customer service.

4 janvier 2024
Avis spontané
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Réponse de Lifesaver Power

Thanks for your support:)

Noté 5 sur 5 étoiles

I rented a power bank whilst being…

I rented a power bank whilst being there for a concert and wow what a lifesaver it was. The team were lovely and ensured I got my deposit back upon returning the power bank after having it all night so I was able to find my friends, film the concert and get home safely on the tube to the other side of London late at night! Such a great idea and will definitely be using your service again at other events :)

17 janvier 2024
Avis spontané
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Réponse de Lifesaver Power

Thanks for your support.

Noté 1 sur 5 étoiles

Power bank at the O2 arena (October)

I got a power bank at the O2 arena in October, It was £25 but advertised as a refundable deposit if I returned it.

I returned my power bank not even an hour later. Tell me why I haven't received my refund still over 3 months later.

I have tried going through your customer service. Your bot is awful, and when I finally got through to a human, I was ghosted. I have been ghosted since.

Will never "rent" anything from you again. Absolutely appalled with your service. Clearly a scam advertised to the younger generation and concert goers.

5 octobre 2023
Avis spontané
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Réponse de Lifesaver Power

Izzy - this doesn't sound good. We can support this out immediately please email us at support [at] lifesaverpower [dot] com

Noté 5 sur 5 étoiles

good

verry good this

23 décembre 2023
Avis spontané
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Réponse de Lifesaver Power

thank you for your support

Noté 5 sur 5 étoiles

Excellent

Excellent idea! Works very well!

1 décembre 2023
Avis spontané
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Réponse de Lifesaver Power

Thanks James

Noté 5 sur 5 étoiles

These guys saved the day

These guys saved the day - not only got my phone charged but the guy then helped me get a refund because of a faulty machine. Can’t thank them enough 🙌

25 novembre 2023
Avis spontané
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Réponse de Lifesaver Power

Nathan thanks for your support

Noté 4 sur 5 étoiles

I rented one out at the O2 arena in…

I rented one out at the O2 arena in Greenwich. I returned it back to the machine but I haven’t received my refund yet? It said up to seven days but it’s been a week

21 novembre 2023
Avis spontané
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Réponse de Lifesaver Power

Hi there.
Please drop us a note on support @ lifesaverpower.com and we can get this resolved.

Noté 5 sur 5 étoiles

Loved it and it did what m’s it made…

Loved it and it did what m’s it made for m. But I forgot to return it as I rent it. What can I do about it?
Location Hyde park winter wonderland

18 novembre 2023
Avis spontané
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Réponse de Lifesaver Power

Chaudhry - you have 2 options. 1. keep it and re use it and swap your lifesaver at other events for free where we are.
2. send it in an envelope back to us using our FREEPOST Lifesaver address with a return form. see here more details... www.lifesaverpower.com/returns

Noté 5 sur 5 étoiles

Slim, lightweight, perfect charge

Slim, lightweight and gave me the perfect charge just when I needed it. Can’t fault the product, it comes in a nice variety of colours and very good customer service!

1 octobre 2023
Avis spontané
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Réponse de Lifesaver Power

Paul - thanks for your support.

Noté 4 sur 5 étoiles

I was glad to have an alternative way…

I was glad to have an alternative way to recharge my phone while in Wembley stadium for the Atlanta NFL football game. It was a little slow in charging my i14 Mini to 77% but it did it’s job.

1 octobre 2023
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Réponse de Lifesaver Power

Debra - thanks for letting us know - next time just come and swap it for another one for free and hopefully it gives you a good boost.

Noté 5 sur 5 étoiles

Just what we needed

discovered this at Burghley Horse Trials where we were four nights in a caravan with no power. Although the power pack didn't last too long-I used three in as many days- it was no bother at all to swap it for another full charge. Ideal if you are an event like this where it is easy to do a swap.Staff were friendly and helpful.

30 août 2023
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Réponse de Lifesaver Power

Thanks Elizabeth and sorry one of the units didn't give you the boost - see you next year.

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