Liquidessences Avis 119

I had first written a very bad review but I deleted and updating it.
I just wanted to return an Item that was mistakenly made, numerous emails, numerous calls to no avail. I then contacted my credit card provider and I’m still not sure if it was their influence or Liquidessences reading my emails but within hours I got a total refund but I still never heard from them!
I’m giving only 3 star the same because in business if there is no communication or correspondence with customers it’s a dead deal from the beginning.
I thank them and I want to justly return the item in my expense no problem but please make yourselves heard for the easiest and prompt return.
Thanks

Well, this is the third time I am rewriting this review. Originally I've posted a very negative review- as I simply did not receive the product, nor any response to my emails.
After the review (and a chargeback on my card) I did receive the product (delivered to my recycling bin by Hermes-not the company's fault necessarily).
After that I edited my review in means that it may not be a total scam, just very bad customer service.
Hovewer, being a very cautious man, with access to some resources, I got the product tested- it is NOT FOOD Grade.
Actually their own GHS label is the same as for methanol.
Being also naive, I found out later, that just the duty on food-grade ethanol in the UK would be roughly twice of the price of the product.
I have over a week ago emailed the "company" for a return address, where I can send the product (less what was used for testing) back, and the only reply I got was that "it is food-grade, people use it to make gin, etc".
For everyone:
1. I will need a compounders licence to make the drinks I do, even if only for family and gift for friends.
2. Alcohol duty (for spirits or pure food grade alcohol) is £28.74/litre of alcohol. Anything cheaper is illegal and likely a scam.
3. The cheapest pure grain alcohol supply I found supplies a minimum quantity of 20 litres at £48/litre, which is reasonable. And compounder licence is needed. Anything cheaper likely to be not legal and scam.

Anyway, the site (and operation, since they are not only selling under this name, but also on Amazon and other marketplaces) has been reported to Action Fraud so they shouldn't be around much longer. I guess they know one of my delivery addresses, but hey-ho, it will not stop me destroying scammers.

I didn’t think 95 vol alcohol was available to buy in the uk. It is. I got mine to make my limoncello. It takes a month to make , so I can’t comment on the flavour. But looks and smells like the stuff I used in Italy. Delivery in a couple of days. Very happy. Bottoms up!

Got my first order shipped for free and came within 3 working days. A+

Also don’t worry about me being a bot to anyone who is skeptical of purchasing from them ;)

Product quality, dispatch and delivery time and customer service excellent. No problems.

Excellent quality

Quick delivery, thank you.

Quick delivery, quality product, works great for my extractions.

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

No issues. Prompt delivery.

My husband makes Limoncello and the only place we have been able to get the alcohol is Italy, until now. Easy to order and quick delivery and now able to make Limoncello for our god-daughter’s wedding. We shall be ordering again.

I have been ordering from liquid essences for a few years now and I have to say they are a professional and efficient company who deliver high quality products swiftly and seamlessly. I will continue to buy the products they offer as there literally isn't another source in Europe that can provide the quality they sell! Thank you 👍

Good good, thank you will be coming back soon

I have bought this a couple of times ...It arrives on time every one that I bought.You see I make a Lemoncello Liquerue for presents to friends And as I have a lot of friends I keep running out....I can always rely on you to get it to me....GREAT THANK YOU .

Very fast and friendly service. Product spot on

very fast dispatch, well packaged

Product is good but they don’t answer emails

did not get my product or refund