Today I had one of the best experiences I've had when dealing with a payroll firm . Over the years Ive dealt with a good few and spoke with numerous different people . Today I was helped and treated w... Voir plus
L'entreprise a répondu
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Today I had one of the best experiences I've had when dealing with a payroll firm . Over the years Ive dealt with a good few and spoke with numerous different people . Today I was helped and treated w... Voir plus
L'entreprise a répondu
Initially it was a nightmare trying to sort everything out. Talking to different people. I eventually spoke to a lovely gentleman who answered all my questions and put me at ease.
They Don’t pay and do not answer phone. When the phone is answered, they say someone will call back and nobody does I had confirmation from agency that I would be paid and they didn’t know... Voir plus
A very good experience this morning totally professional try to help as much as possible for myself, the problem was obviously myself. I couldn’t understand how the timesheets worked and have a non-... Voir plus
L'entreprise a répondu
Leading UK, FCSA Accredited Umbrella company, we focus on delivering exceptional customer service for contractors and agencies. Find out more: https://www.liquidfriday.co.uk/
The Quarterdeck, 3-6 The Boardwalk, PO6 4TP, Portsmouth, Royaume-Uni
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A répondu à 98 % de ses avis négatifs
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Initially it was a nightmare trying to sort everything out. Talking to different people. I eventually spoke to a lovely gentleman who answered all my questions and put me at ease.
They Don’t pay and do not answer phone. When the phone is answered, they say someone will call back and nobody does
I had confirmation from agency that I would be paid and they didn’t know why
I was on holiday last week, I was expecting to be paid and wasn’t and left stressed
I have still have had no contact this week from them, agency saying I’ll be paid but can’t say for sure
From the look of the reviews they are not paying people, I’m strongly thinking of reporting them to the FCA
If I do not have my pay this Friday which is a week late and a ruined holiday
The communication is terrible and not sure why these big companies using them
I would like to thank Mert so much he has been such a good help with my pay issue today. Top bloke 👍🏼

Réponse de Liquid Friday
Horrible company, I've been all day trying to get paid, I've called them 5 times plus an email but still nothing and every time I talk to them they seem not to care, now I'm thinking about leaving my job just to get rid of them.

Réponse de Liquid Friday
Today I had one of the best experiences I've had when dealing with a payroll firm . Over the years Ive dealt with a good few and spoke with numerous different people . Today I was helped and treated with the up most respect and manners , liquid Friday you need to know that one of your workers by the name of MART IS A SPECIAL ONE AND NEEDS TO BE KEPT AND ALLOWED TO excel as he will only be a massive asset to yourself any firm blessed to have him working for them . Thank you mart for your help and amazing guidance through the maze of information you made so easy and quick . Take the best of care and just continue to be you more of you is needed believe me.

Réponse de Liquid Friday

Réponse de Liquid Friday

Réponse de Liquid Friday
The automated onboarding failed so ended up calling to setup the basics. Systems seem old and clunky often resulting in a fail loop. The first line call staff (Lovely people I am sure) have little to no access, so expect to be put on hold while they ask someone else.

Réponse de Liquid Friday
No customer service
I'm trying to get in contact but nobody answered. 20 calls and no response.

Réponse de Liquid Friday
Only just signed up but so far the service provided has been spot on. I had a few problems with the tech side but the customer support team helped every step of the way.

Réponse de Liquid Friday
Great friendly staff explained everything perfectly. And feel really safe knowing they are in control. Quick and easy set up .
Thanks again

Réponse de Liquid Friday
get the employment agencies to inform clients of the cost involved to supply a payslip, legalised robbery.

Réponse de Liquid Friday

Réponse de Liquid Friday

Réponse de Liquid Friday
No password to open payslip.
An email also said a link to portal was sent but it wasnt there.

Réponse de Liquid Friday
The fact that nobody wanted to answer the phone and then having them lie claiming they had been trying to call me even though they clearly hadn’t. The worst payroll company I have ever had the displeasure of being paid by. Plus I didn’t get paid until around 1800 which in this day and age and with the technology we use is absolutely unacceptable

Réponse de Liquid Friday
Difficult people and my pay was 20£ 4 weeks in a row

Réponse de Liquid Friday
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