Locàite Avis 

73
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from the company. Rapid delivery of the first alarm, which we found had a problem after several days so they replaced it very quickly and with no fuss.

L'entreprise a répondu

Noté 5 sur 5 étoiles

This small device is such a big game changer, especially at wandering stage of Dementia. Its allowing Dad to continue his independence going out and about. We are able to communicate with him, he can... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely impressed with the response from Locàite staff who answered my questions pre-purchase swiftly and clear. Would highly recommend! I've been seeking this exact device for 6 months now for my... Voir plus

Noté 3 sur 5 étoiles

Mobile signal when at home is weak. Doesn't always show to be in the areas where the beacons are located. Device disconnected message frequently appears. On the positive side the SOS button has work... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise d'électronique

Écrit par l'entreprise

Thank you for introducing Locàite to your family. Available as a Watch or as a Pendant, Locaite.me fall and SOS alarms give families peace of mind when supporting loved ones to live independently.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

73 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(73)

11 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant for keeping a loved one safe...

This is the most fantastic device for keeping our Mam safe!! Been using for about a year and never let us down. One thing Mam doesn't forget is her key so now we can track her key fob with alert set as she leaves and arrives back home, safe zones - precision track her movements on a live map AND IT'S A PHONE!! She has learned to press the silver button if wants to speak to us and we've got autoanswer if ring her. Battery lasts 3 daysish without charging and using app remotely we can swap our mobile no's as the emergency contact so in effect one of us is always on call for her if others at work etc - brilliant brilliant piece of kit!! Thank you so much for designing something so good - we couldn't do without it and gives us great piece of mind as Mam likes to have walks to park etc, so we always know where she is... found it really straightforward to set up and use - we turned off voice prompts and on charging base as they threw her easy to turn off - also has a fall sensor... we've combined Locaite key fob with Canary Care private sensor system at home and with total privacy to Mam, we can keep her safe while she keeps her independence... Excellent and highly recommend this product!! I don't leave many online reviews but want everyone to know about this great product!

19 février 2024
Avis spontané
Logo de Locàite

Réponse de Locàite

Thank you so much for your extremely comprehensive review! We're glad Locaite has helped you and your family so much.

Noté 5 sur 5 étoiles

Excellent customer support

Excellent customer support. Accurate location tracking and just the features that my family need.

2 février 2024
Logo de Locàite

Réponse de Locàite

Thank you for your review. We're so happy that Locaite has helped.

Noté 5 sur 5 étoiles

5 stars always a prompt reply to any…

5 stars always a prompt reply to any support issues highly re commended supplier fantastic product

Thank you

1 décembre 2023
Avis spontané
Logo de Locàite

Réponse de Locàite

Thank you for your kind words. We're always happy to help!

Noté 5 sur 5 étoiles

Highly recommended

A well designed and durable Fob which fits comfortably in a pocket or pendant. I use mine as an Sos for personal security reasons and it gives me great peace of mind.
The aftercare service is excellent and very responsive. I Highly recommend the product.

28 novembre 2023
Avis spontané
Logo de Locàite

Réponse de Locàite

Thank you for your kind words. We're always happy to help!

Noté 5 sur 5 étoiles

Buy one, best investment for making sure loved ones are safe

Thank you Locaite your tracker really does work, my father started with Dementia with Alzheimers back in October 2021 and I bought the 2G tracker, dad has not been out much, but today he went out warning and unaccompained (dad is 92) I noticed the plot of his route, and called the tracker, dad was OK, a bit confused but managed to get home safely.
Dad has started to decline and I fear he will start going out again on his own.

Buy one of these to keep your loved ones safe, it is worth the money.

Thank You so much for the wonderful work you do.

5 stars all round...

31 octobre 2023
Avis spontané
Logo de Locàite

Réponse de Locàite

Thank you for sharing this and we are so happy that Locaite.me is bringing you peace of mind.

Noté 5 sur 5 étoiles

Alarm pendant …

The Locaite alarm pendant arrived promptly and was easy to set up. We also ordered separately the room beacons that also arrived quickly. The system was easy to set up and our elderly mother feels reassured with the device. Have contacted Stuart at Locaite a couple of times with minor questions and he has been great, answering our questions no problem and providing excellent support. Would highly recommend for anyone with elderly relative.

1 août 2023
Logo de Locàite

Réponse de Locàite

That's wonderful to hear - many thanks for your kind words.

Noté 5 sur 5 étoiles

Does what it promises

Quite a decent android app that integrates will with the 2g pendant. Only criticism is limiting to one mobile provider as it can be weak in some geographies.

21 août 2023
Logo de Locàite

Réponse de Locàite

Thanks for your kind words - we've spent a lot of time ensuring the app is easy to use. Please contact our support team regarding a multi network SIM option.

Noté 4 sur 5 étoiles

Great customer service

Great customer service. I give 4 stars only because we had a rough start with the device not updating locations regularly, but it seems to have improved over time and now only occasionally takes a long while to update. But throughout the most troublesome period at the start, the team at Locaite went out of their way to help as much as they could. I can never fault their customer service.

12 mai 2023
Logo de Locàite

Réponse de Locàite

Thank you for your kind words and we're delighted that you are up and running well.

Noté 5 sur 5 étoiles

Packed with technology, & peace of mind.

We were looking for something to give us additional peace of mind, whilst allowing the relative to carry on living as independent a life as possible. This fantastic little amulet packs so much technology in to it. The fall detection, and no motion alarm along with the SOS button, and direct communication, means we can be confident of being able to get in touch with them when it matters. Absolutely brilliant little device, super easy to set up, and highly recommend it to anyone with older relatives.

6 août 2023
Avis spontané
Logo de Locàite

Réponse de Locàite

Than you for your kinds words. We are delighted to hear that you are benefiting from all the easy to use features.

Noté 5 sur 5 étoiles

Great piece of kit that gives us…

Great piece of kit that gives us reassurance that our mum is safe and it has great flexibility. Support from Stuart is second to none - nothing is too much trouble.

31 août 2023
Avis spontané
Logo de Locàite

Réponse de Locàite

Thank you for your kind words. We are glad we can help!

Noté 5 sur 5 étoiles

Great product

Great product. Really lovely helpful staff. Answered all my questions and gave great advice

14 juin 2023
Logo de Locàite

Réponse de Locàite

Thank you for your kind words. It's a pleasure to help!

Noté 5 sur 5 étoiles

Brilliant product. Perfect for tracking children too.

Brilliant product not only useful for dementia. We use it to provide peace of mind when our 10 year old goes out without us. It means we can easily track where she is and she can contact us via the device if needed. We don't want her to have a mobile yet so this is a perfect product before then. Customer service friendly, personal and super helpful.

14 mai 2023
Avis spontané
Logo de Locàite

Réponse de Locàite

Thank you for your kind words. It's great to hear that Locaite.me is giving you peace of mind when your little one is out and about!

Noté 5 sur 5 étoiles

Peace of mind and absolutely superb customer service

My father is in his mid-80s and has recently fallen over on various occasions while out on his daily walks which is, of course, worrying for both him and us. His Locaite is invaluable in alerting us when he has a fall. The location accuracy is excellent. Most importantly, it's given him the confidence to continue his daily walks, and hence remain mobile, safe in the knowledge that should he need to contact us he has the ability to do so. For us, it gives us the comfort that should Dad have a mishap and, for whatever reason, is unable to press the SOS button homself, the fall alert funtion will automatically notify us and tell us his exact location.
The fact that the device works with its own SIM is a big, big plus compared to many other trackers which rely on connecting by Bluetooth to a mobile phone. Dad regularly leaves his mobile either switched off or at home, so such a system would be well nigh useless. No such issue with the Locaite. It works independently of any otehr device.
One tip: if you're uncertain about the quality of the mobile signal in the area where the device will typically be used I'd strongly recommend asking Locaite to fit a multi-network SIM card for you. It automatically checks for, and connects with, the strongest network signal wherever the device is being used.
In short, it's a tremendous piece of kit. As another reviewer has commented, this little device deserves to be far more widely known and used.
One final point: the customer service is second to none. Always swift and responsive with a real, interested, customer-focused human being at the other end, rather than a chatbot or umotivated soul sat in a soulless call centre somewhere.
Don't let the £7.99 SIM subscription put you off. It's a very small price to pay for peace of mind and, should it ever be needed, getting help swiftly and accurately to a loved one.

7 mai 2023
Avis spontané
Logo de Locàite

Réponse de Locàite

Thank you for your detailed review. We're delighted that Locaite.me has given you comfort when helping with your Dad.

Noté 5 sur 5 étoiles

Great Little Tracker

I bought this tracker as a replacement of the same sort I’d had for 6 years. Locaite we’re extremely helpful with setting it up and answering my queries. The service was second to none.

11 mars 2023
Logo de Locàite

Réponse de Locàite

Thank you! You are most welcome.

Noté 5 sur 5 étoiles

Such a game changer with Wandering in Dementia

This small device is such a big game changer, especially at wandering stage of Dementia. Its allowing Dad to continue his independence going out and about. We are able to communicate with him, he can also easily use SOS function. 8mths of use and cannot fault its accuracy or would we be without it. Just a shame its not more widely known about. Having needed to make emergency calls, its been expressed how good the GPS location was in reducing time down.

7 mars 2023
Avis spontané
Logo de Locàite

Réponse de Locàite

Thank you Beverley. It's so lovely to hear how Locaite.me has given you peace of mind and helped when caring for your Dad.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus