Loeah Avis 

620
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I’ve tried several of your products but prefer the seamless briefs - (moderate urine leakage) best. They are less bulky but provide protection up the back and have a wide gusset. They are soft and... Voir plus

Noté 5 sur 5 étoiles

I've never bought period underwear before, but going through the perimenopause has resulted in very heavy and ongoing bleeding. So I took a punt, and bought 4 pairs of the boxer shorts. They've been... Voir plus

Noté 1 sur 5 étoiles

Awful, avoid. Uncomfortable, damp, and smelly. They need to be washed on a cool temperature, you can’t soak them and the dye will run so be careful). They were an expensive mistake. I complained and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service. Excellent products. One point to note is that I bought 1 pair which were sized up small, apparently it was detailed on the website that it was recommended to buy a size l... Voir plus


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

620 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,2

Tous les avis

(620)

619 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Avoid at all costs! Dishonest company!

Avoid at all costs!
This is not an honest company.
1) Not refundable despite what they claimed on their website. They have made it so that it's impossible to refund. Firstly, there is no return documents or address to allow for returns. Secondly, sealing many items in one package. Even if there's another package with seal still intact, they are not accepting it. And then they charge you another £6.95 shipping fees for replacements.
2) According to their website, there are 2 different listings, one for bladder leak products, and one for periods products. I bought both, and when they arrived, there were no markings to differentiate which is which. The products are absolutely blank with no labels at all. After asking customer service, they told me they are actually the same.
I don't need so many of the same item, I bought them to meet different needs. The website is misleading!
3) They use fake "independent" reviews. I have fallen into this trap, I hope others don't make the same mistake. I should have noticed how heavily biased that "review" is.

Don't ever buy from this company!

15 octobre 2026
Avis spontané
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Réponse de Loeah

Hey,

We’re sorry to hear you’re so disappointed, and we’d like to clarify a few things.

Because our underwear is a hygiene product, we can only accept returns when the seal on the packaging is still intact. This is stated in our Exchange and Return Policy and printed on the seal itself. When a return is possible, our team provides the return details by email. For sizing issues on a first order, we offer our Fit Guarantee, where a new size is sent out for a small shipping fee. We understand online sizing can be tricky, which is why this option is there.

Our absorbent technology is designed to handle both menstrual flow and bladder leaks, which is why some of our models are suitable for both needs. We completely understand this wasn’t clear to you when ordering, and we’ll take your feedback on board to make this easier to see on our website.

If you’d like us to take another look at your order, just reply to our previous email and our team will be happy to help you further.

X Loeah 💕

Noté 5 sur 5 étoiles

Good quality but size up

I ordered based on the sizing but unfortunately the items didnt fit me or my daughter but due to the fit guarantee I'm able to swap them for larger sizes. Great customer service and the products feel good quality. I would recommend sizing up.

16 octobre 2026
Avis spontané
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Réponse de Loeah

Hey Suzanne,

Thank you so much for your review! We're sorry the first sizes weren't quite right for you and your daughter, but we're really glad our Fit Guarantee could help. Thanks also for your sizing tip, that's really useful for other customers. We hope the new sizes fit you both perfectly!

X Loeah 💕

Noté 5 sur 5 étoiles

Good menstrual underwear

The sizing chart is fairly accurate, and the fabric feels lovely. The best part is that it is definitely leak proof.

16 octobre 2026
Avis spontané
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Réponse de Loeah

Hey,

Thank you so much for your lovely review! We're really happy to hear you found the right size and that you can rely on them to keep you protected. Enjoy wearing your Loeahs!

X Loeah 💕

Noté 5 sur 5 étoiles

Where to begin, so much to say!

Where to begin!

In short - Loeah pants are super comfortable, effective and beautiful! The team behind the sales are really helpful and friendly! So I am 100% happy with my shopping experience and love my pants, feeling like a queen! Thank you Loeah!

I ordered 3 pairs of pants to upgrade my old period pants. They arrived, neatly packed and better than I could have dreamed!

Efficacy - great! Haven't leaked and as they fit so well I have no worries about being active and moving about and the pants slipping and leaking from the side. I have been through a few period pants and reusable pads and on the whole I feel these pants are definitely up there with the best. I have a medium flow and found that all three pairs I bought have lasted well and not had a single leak yet!

The fit- I ordered my usual pant size and all went well, comfortably fitted to my shape and size but not too tight to cut off any circulation or leave a lasting mark from the elastic.

The materials- soft and comfortable to wear which I love as I can be a bit sensitive to everything when I'm on my period and having comfortable pants that I can trust makes all the difference! The fabric is almost insanely waterabsobant from the inside and waterproof from outside - while cold water rinsing them I noticed the outside fabric of the pants takes a very long time for the water to penetrate and instead the water beeded and ran off the fabric!
I also noticed they are easier to hand wash then my other period pants as they don't seem to deep soak the blood as much so it's a quicker process rinsing them.

Looking good! And lastly but not by least, they look good! I love all the different colours and style options! I love that the different styles carter for the different moods I feel when on my period, sometimes cuddly or sexy but more often just wanting to be cosy and safe. And they've got pants for all of that! Sexy lace and big, comfortable breifs. I also love that there is diversity within the people modeling the pants which enabled me to better understand how the pants might fit and look on me and my unique shape and size. I feel like a queen now on my period !

I was so happy with the pants that after my first period with them I went straight back to the website and bought 3 more!

If something does go wrong - i had a size issue with one of the second pairs I bought and so wrote to the Luna team to let them know and ask if they could help me. They emailed back right away and were super understanding and immediately helpful! I was so pleasantly surprised and thankful for the immediate human response as it's sometimes so hard to reach a human these days as everything is automated or done using a chat bot which can be infuriating if your don't have a standardised problem or just want some reassurance from a human.

So, in summary: Loeah pants - comfortable, effective, beautiful , reliable, diverse range for diverse needs, easy to clean, easy to love! I recommend these pants for anyone who wants to treat themselves to what they deserve when they're on their period!

26 septembre 2026
Avis spontané
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Réponse de Loeah

Hey Roseanna,

Wow, thank you so much for taking the time to write such a detailed and heartfelt review! This truly made our day.

It's wonderful to hear that our underwear keeps you feeling comfortable, protected and confident, whatever kind of day you're having. We put a lot of care into our materials and designs, so knowing you notice the difference, right down to how easy they are to rinse, means a lot to us. We're also really happy that seeing our range on different bodies helped you picture how they'd look on you.

And thank you for your kind words about our team. We love helping our customers personally, so we're glad we could sort out your sizing quickly and give you that bit of reassurance.

Here's to feeling like a queen every cycle!

X Loeah 💕

Noté 4 sur 5 étoiles

They are really great pants.

They are really great pants.. I would say it would be nice if they was a little smaller but still being able to be heavy flow! But they work!

16 septembre 2026
Avis spontané
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Réponse de Loeah

Hey Charlotte,

Thank you so much for your review! We're really happy to hear they're doing their job well. Thanks also for your feedback, we're always looking at ways to improve our designs, so suggestions like yours are really helpful. We'll make sure to pass it on to our team!

X Loeah 💕

Noté 5 sur 5 étoiles

Items are a lovely quality, great customer service

Items are a lovely quality, sadly did not fit but I received very good customer service when dealing with a replacement using the ‘Fit Guarantee’ - quick email response and instructions provided.

15 octobre 2026
Avis spontané
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Réponse de Loeah

Hey Kay,

Thank you so much for your review! We're sorry your first pairs didn't quite fit, but we're really glad we could help you sort it out quickly with our Fit Guarantee. We hope your new size feels just right!

X Loeah 💕

Noté 5 sur 5 étoiles

Great underwear

Great underwear, reliable and good quality 👍🏻

22 septembre 2026
Avis spontané
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Réponse de Loeah

Hey,

Thank you so much for your review! We're really glad you can count on your Loeahs. Enjoy wearing them!

X Loeah 💕

Noté 5 sur 5 étoiles

Comfortable and soft

Comfortable and soft. Work well.

15 octobre 2026
Avis spontané
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Réponse de Loeah

Hey Josie,

Thank you so much for your review! We're really happy to hear you're enjoying them. Wishing you many comfortable days ahead!

X Loeah 💕

Noté 5 sur 5 étoiles

First time purchase

First time purchase, I ordered the size up as the website suggests but found these to be too big for me personally. Contacted to enquire about a size change and had a really quick reply and a smaller size is being sent out to me. All in all a really good experience with customer service. Would order again.

13 octobre 2026
Avis spontané
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Réponse de Loeah

Hey Gina,

Thank you so much for your review! Every body is a little different, so finding the right size the first time isn't always easy. We're really glad we could get a smaller size on its way to you quickly, and we hope it fits you perfectly!

X Loeah 💕

Noté 4 sur 5 étoiles

Easy to order,quick delivery very…

Easy to order,quick delivery very helpful support team. Soft breathable material.
Confirm sizes before ordering tho.

9 octobre 2026
Avis spontané
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Réponse de Loeah

Hey Morine,

Thank you so much for your review! We're really happy to hear everything went smoothly from ordering to delivery, and that you're enjoying the feel of our underwear. Thanks also for your sizing tip, our size guide is always there to help you find the best fit before ordering.

X Loeah 💕

Noté 5 sur 5 étoiles

They are exactly as advertised

They are exactly as advertised, great for teens

1 octobre 2026
Avis spontané
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Réponse de Loeah

Hey Nicola,

Thank you so much for your review! We're really happy to hear they're working so well. Feeling comfortable and confident during your period is so important at that age, so that's lovely to hear!

X Loeah 💕

Noté 5 sur 5 étoiles

Excellent product and service

I ordered from this company and was really pleased with the service I received. Some of my order weren't quite the right fit for me and they have offered to replace these as part of their fit guarantee, which I'm really impressed with. The ones that did fit are comfortable and absorbent. Really pleased with the product and customer service.

14 octobre 2026
Avis spontané
Logo de Loeah

Réponse de Loeah

Hey,

Thank you so much for your lovely review! Finding the perfect fit online isn't always easy, so we're really glad our Fit Guarantee could help. It's great to hear you're already enjoying the pairs that fit, and we hope the new ones feel just as comfortable!

X Loeah 💕

Noté 5 sur 5 étoiles

Great underwear

Great underwear, I felt comfortable and confident all day

14 octobre 2026
Avis spontané
Logo de Loeah

Réponse de Loeah

Hey Jackie,

Thank you so much for your lovely review! That's exactly how we want everyone to feel, so we're really happy to hear it. Enjoy your Loeahs!

X Loeah 💕

Noté 3 sur 5 étoiles

Slow delivery

Slow delivery. If your between sizes go down as they are very generous on sizing.
Can’t coment on if they are any good as I have not been able to use them yet.

14 octobre 2026
Avis spontané
Logo de Loeah

Réponse de Loeah

Hey,

Thank you for your review and for sharing your sizing tip, that's really helpful for other customers!

We're sorry the delivery felt slow. Our orders are shipped directly from our warehouse next to our factory, so delivery can take a little longer than you might be used to. You can always find the expected order processing and delivery times on our webshop, so you know what to expect before placing your order.

We hope you love your new pairs once you get to try them, and we'd love to hear how you get on!

X Loeah 💕

Noté 5 sur 5 étoiles

Easy to order

Easy to order, and their fit guarantee is superb. It takes a couple of days to receive an email response but once contact made their staff are very helpful and informative.

14 octobre 2026
Avis spontané
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Réponse de Loeah

Hey Clare,

Thank you so much for your review! We're really glad our Fit Guarantee and our team could help you out. Thanks also for your patience while waiting for a reply. It's been a busy period for us, and we're working hard to get back to everyone as quickly as possible.

X Loeah 💕

Noté 5 sur 5 étoiles

The team at Loeah are so helpful

The team at Loeah are so helpful - efficient, friendly and very professional. They resolved my issues without issue and really left a good lasting impression! Their products are also brilliant, as expected. Very pleased, overall!

14 octobre 2026
Avis spontané
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Réponse de Loeah

Hey Lianne,

Thank you so much for your wonderful review! It really means a lot to our team to hear we left such a good impression. We're so glad everything was sorted for you and that you're loving your Loeahs too!

X Loeah 💕

Noté 5 sur 5 étoiles

Happy customer

These last me all day. Comfy to wear.

14 octobre 2026
Avis spontané
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Réponse de Loeah

Hey Ruby,

Thank you so much for your review! We know how important it is to feel protected on heavier days, so we're really happy to hear they keep you going all day long. Thanks for sharing your experience with us!

X Loeah 💕

Noté 5 sur 5 étoiles

Excellent service received from Loeah

Excellent service received from Loeah. As this was my first purchase, and the sizing was incorrect, they agreed to exchange the items which were incorrect size without any hassle. The items that fit are incredibly comfortable and I would definitely buy them again.

14 octobre 2026
Avis spontané
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Réponse de Loeah

Hey Jen,

Thank you so much for your kind review! We're really happy we could get your sizing sorted so smoothly. It's lovely to hear the pairs that fit feel so comfortable, and we look forward to welcoming you back for your next order!

X Loeah 💕

Noté 5 sur 5 étoiles

I love them

I was sceptical at first but they are so comfortable, stay amazingly dry and actually look nice too!

14 octobre 2026
Avis spontané
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Réponse de Loeah

Hey Daphne,

Thank you so much for your lovely review! It's completely normal to feel a little unsure at first, so we're really happy they won you over. Comfortable, reliable and pretty too, we couldn't ask for more!

X Loeah 💕

Noté 5 sur 5 étoiles

Great experience

Great experience! Needed to speak to customer service and they were very helpful.

13 octobre 2026
Avis spontané
Logo de Loeah

Réponse de Loeah

Hey Ella,

Thank you so much for your review! We're really happy to hear our team could help you out. Thanks for taking the time to share your experience with us!

X Loeah 💕

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