I’ve tried several of your products but prefer the seamless briefs - (moderate urine leakage) best. They are less bulky but provide protection up the back and have a wide gusset. They are soft and... Voir plus
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I've never bought period underwear before, but going through the perimenopause has resulted in very heavy and ongoing bleeding. So I took a punt, and bought 4 pairs of the boxer shorts. They've been... Voir plus
Awful, avoid. Uncomfortable, damp, and smelly. They need to be washed on a cool temperature, you can’t soak them and the dye will run so be careful). They were an expensive mistake. I complained and... Voir plus
L'entreprise a répondu
Excellent customer service. Excellent products. One point to note is that I bought 1 pair which were sized up small, apparently it was detailed on the website that it was recommended to buy a size l... Voir plus
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A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Avoid at all costs! Dishonest company!
Avoid at all costs!
This is not an honest company.
1) Not refundable despite what they claimed on their website. They have made it so that it's impossible to refund. Firstly, there is no return documents or address to allow for returns. Secondly, sealing many items in one package. Even if there's another package with seal still intact, they are not accepting it. And then they charge you another £6.95 shipping fees for replacements.
2) According to their website, there are 2 different listings, one for bladder leak products, and one for periods products. I bought both, and when they arrived, there were no markings to differentiate which is which. The products are absolutely blank with no labels at all. After asking customer service, they told me they are actually the same.
I don't need so many of the same item, I bought them to meet different needs. The website is misleading!
3) They use fake "independent" reviews. I have fallen into this trap, I hope others don't make the same mistake. I should have noticed how heavily biased that "review" is.
Don't ever buy from this company!

Réponse de Loeah
Good quality but size up
I ordered based on the sizing but unfortunately the items didnt fit me or my daughter but due to the fit guarantee I'm able to swap them for larger sizes. Great customer service and the products feel good quality. I would recommend sizing up.

Réponse de Loeah
Good menstrual underwear
The sizing chart is fairly accurate, and the fabric feels lovely. The best part is that it is definitely leak proof.

Réponse de Loeah
Where to begin, so much to say!
Where to begin!
In short - Loeah pants are super comfortable, effective and beautiful! The team behind the sales are really helpful and friendly! So I am 100% happy with my shopping experience and love my pants, feeling like a queen! Thank you Loeah!
I ordered 3 pairs of pants to upgrade my old period pants. They arrived, neatly packed and better than I could have dreamed!
Efficacy - great! Haven't leaked and as they fit so well I have no worries about being active and moving about and the pants slipping and leaking from the side. I have been through a few period pants and reusable pads and on the whole I feel these pants are definitely up there with the best. I have a medium flow and found that all three pairs I bought have lasted well and not had a single leak yet!
The fit- I ordered my usual pant size and all went well, comfortably fitted to my shape and size but not too tight to cut off any circulation or leave a lasting mark from the elastic.
The materials- soft and comfortable to wear which I love as I can be a bit sensitive to everything when I'm on my period and having comfortable pants that I can trust makes all the difference! The fabric is almost insanely waterabsobant from the inside and waterproof from outside - while cold water rinsing them I noticed the outside fabric of the pants takes a very long time for the water to penetrate and instead the water beeded and ran off the fabric!
I also noticed they are easier to hand wash then my other period pants as they don't seem to deep soak the blood as much so it's a quicker process rinsing them.
Looking good! And lastly but not by least, they look good! I love all the different colours and style options! I love that the different styles carter for the different moods I feel when on my period, sometimes cuddly or sexy but more often just wanting to be cosy and safe. And they've got pants for all of that! Sexy lace and big, comfortable breifs. I also love that there is diversity within the people modeling the pants which enabled me to better understand how the pants might fit and look on me and my unique shape and size. I feel like a queen now on my period !
I was so happy with the pants that after my first period with them I went straight back to the website and bought 3 more!
If something does go wrong - i had a size issue with one of the second pairs I bought and so wrote to the Luna team to let them know and ask if they could help me. They emailed back right away and were super understanding and immediately helpful! I was so pleasantly surprised and thankful for the immediate human response as it's sometimes so hard to reach a human these days as everything is automated or done using a chat bot which can be infuriating if your don't have a standardised problem or just want some reassurance from a human.
So, in summary: Loeah pants - comfortable, effective, beautiful , reliable, diverse range for diverse needs, easy to clean, easy to love! I recommend these pants for anyone who wants to treat themselves to what they deserve when they're on their period!

Réponse de Loeah
They are really great pants.
They are really great pants.. I would say it would be nice if they was a little smaller but still being able to be heavy flow! But they work!

Réponse de Loeah
Items are a lovely quality, great customer service
Items are a lovely quality, sadly did not fit but I received very good customer service when dealing with a replacement using the ‘Fit Guarantee’ - quick email response and instructions provided.

Réponse de Loeah

Réponse de Loeah
First time purchase
First time purchase, I ordered the size up as the website suggests but found these to be too big for me personally. Contacted to enquire about a size change and had a really quick reply and a smaller size is being sent out to me. All in all a really good experience with customer service. Would order again.

Réponse de Loeah
Easy to order,quick delivery very…
Easy to order,quick delivery very helpful support team. Soft breathable material.
Confirm sizes before ordering tho.

Réponse de Loeah
They are exactly as advertised
They are exactly as advertised, great for teens

Réponse de Loeah
Excellent product and service
I ordered from this company and was really pleased with the service I received. Some of my order weren't quite the right fit for me and they have offered to replace these as part of their fit guarantee, which I'm really impressed with. The ones that did fit are comfortable and absorbent. Really pleased with the product and customer service.

Réponse de Loeah
Great underwear
Great underwear, I felt comfortable and confident all day

Réponse de Loeah
Slow delivery
Slow delivery. If your between sizes go down as they are very generous on sizing.
Can’t coment on if they are any good as I have not been able to use them yet.

Réponse de Loeah
Easy to order
Easy to order, and their fit guarantee is superb. It takes a couple of days to receive an email response but once contact made their staff are very helpful and informative.

Réponse de Loeah
The team at Loeah are so helpful
The team at Loeah are so helpful - efficient, friendly and very professional. They resolved my issues without issue and really left a good lasting impression! Their products are also brilliant, as expected. Very pleased, overall!

Réponse de Loeah
Excellent service received from Loeah
Excellent service received from Loeah. As this was my first purchase, and the sizing was incorrect, they agreed to exchange the items which were incorrect size without any hassle. The items that fit are incredibly comfortable and I would definitely buy them again.

Réponse de Loeah
I love them
I was sceptical at first but they are so comfortable, stay amazingly dry and actually look nice too!

Réponse de Loeah
Great experience
Great experience! Needed to speak to customer service and they were very helpful.

Réponse de Loeah
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