I’ve tried several of your products but prefer the seamless briefs - (moderate urine leakage) best. They are less bulky but provide protection up the back and have a wide gusset. They are soft and... Voir plus
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Lisez les avis des autres
I've never bought period underwear before, but going through the perimenopause has resulted in very heavy and ongoing bleeding. So I took a punt, and bought 4 pairs of the boxer shorts. They've been... Voir plus
Awful, avoid. Uncomfortable, damp, and smelly. They need to be washed on a cool temperature, you can’t soak them and the dye will run so be careful). They were an expensive mistake. I complained and... Voir plus
L'entreprise a répondu
Excellent customer service. Excellent products. One point to note is that I bought 1 pair which were sized up small, apparently it was detailed on the website that it was recommended to buy a size l... Voir plus
4,2
Bien
621 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great experience
Great experience! Needed to speak to customer service and they were very helpful.
13 octobre 2026
Avis spontané
Réponse de Loeah
Hey Ella,
Thank you so much for your review! We're really happy to hear our team could help you out. Thanks for taking the time to share your experience with us!
X Loeah 💕
Good quality item and good exchange…
Good quality item and good exchange policy
22 septembre 2026
Avis spontané
Réponse de Loeah
Hey Nicola,
Thank you so much for your review! We're really happy to hear you're pleased with the quality and that our exchange process went smoothly for you. Enjoy your new pairs!
X Loeah 💕
Good experience of customer service…
Good experience of customer service when I wanted to exchange the briefs which were too big for the comfort bras. Glad I exchanged as the bras are very comfortable, well made and wash well.
19 août 2026
Avis spontané
Réponse de Loeah
Hey Helen,
Thank you so much for your lovely review! We're really glad we could help you find something that suits you better, and even happier to hear the comfort bras have been such a good choice. Enjoy wearing them!
X Loeah 💕
The customer service was really helpful…
The customer service was really helpful in resolving my issues with the order. They replied back promptly with relevant information and help me resolve the query.
13 octobre 2026
Avis spontané
Réponse de Loeah
Hey Nisha,
Thank you so much for your kind review! We're really glad our team could help you get everything sorted quickly. If you ever need anything else, we're always here for you.
X Loeah 💕
Excellent product
Excellent product. I have complete confidence while wearing them. They also wash very well and look pretty good too.
13 octobre 2026
Avis spontané
Réponse de Loeah
Hey Caroline,
Thank you so much for your lovely review! We’re so happy to hear you feel confident wearing them and that they’re holding up so well. Looking good and feeling good, that’s exactly the combination we love to hear about!
X Loeah 💕
Getting the size right!
I was really impressed by the effort made to ensure the correct sizing could be fulfilled.
13 octobre 2026
Avis spontané
Réponse de Loeah
Hey,
Thank you so much for your kind review! We know how important a good fit is, so we're really happy we could help you find the right size. We hope you enjoy wearing them!
X Loeah 💕
Great customer service
The customer service team are incredibly responsive and helpful. It's the first time I've purchased from the brand so I didn't get my sizing quite right. The team were really helpful and understanding and organised a replacement for me straight away. I would definitely shop here in future.
13 octobre 2026
Avis spontané
Réponse de Loeah
Hey Natasha,
Thank you so much for your lovely review! Finding the right size on your first order isn't always easy, so we're really glad our team could get things sorted for you so quickly. We hope your new pairs fit perfectly, and we look forward to welcoming you back!
X Loeah 💕
Impossible to cancel the order
I've submitted a request to cancel my order within 5min from having placed the order. The website does not show any option to cancel. The app "shop" doesn't show it either.
They decided to starting shipping the items after hours of me sending them the email.
12 octobre 2026
Avis spontané
Réponse de Loeah
Hey Daniela,
We're sorry to hear your cancellation request didn't go the way you hoped, and we understand how frustrating that must have been.
Once an order has been placed, it's sent to our warehouse for processing straight away. At that point it's already being prepared for shipment, which unfortunately means we're no longer able to stop or cancel it, even if the tracking hasn't updated yet.
Once your parcel arrives and you decide you'd still like to return it, you can do so as long as the seal on the packaging is unbroken, in line with our Return Policy. Our team will be happy to guide you through the next steps.
X Loeah 💕
Fit guarantee
I ordered bladder leak briefs from Loeah . When they arrived they were too large for me. I had to contact Loeah customer care with another question and just mentioned that the briefs were larger than expected. They immediately mentioned their 'fit guarantee' and offered to send the smaller size just for the price of p&p. It was very reassuring to deal with a company who respond promptly and obviously care that customers are pleased with their purchase.
12 octobre 2026
Avis spontané
Réponse de Loeah
Hey Julie,
Thank you so much for your kind review! Getting the size right online can be tricky, so we're really glad we could help you find a better fit. It means a lot to hear you felt well looked after by our team. We hope your new size feels just right!
X Loeah 💕
Very nice underwear
I had bought another make first that was no good. So tried yours in the old name. They held the urine im a light night time person. Didn't need to get out of bed and change like the others. Ordered some more and just waiting on my next order. Very soft material.
12 octobre 2026
Avis spontané
Réponse de Loeah
Hey Susan,
Thank you so much for your lovely review! We're really happy to hear you can now enjoy a good night's sleep without any interruptions. That makes such a difference. Your next order is on its way soon, and we hope you'll love your new pairs just as much!
X Loeah 💕
Fit guarantee
My daughter has sensory needs and it can be tricky finding underwear that she finds comfortable, so I chose to buy from Loeah as they have a fit guarantee. Of the 2 different styles I bought her, she preferred the style & fit of 1 style. I contacted their customer service team who were amazing (and quick!) at helping me to organise replacements for the pairs we didn’t want. I only had to pay a relatively small fee for the new pairs being sent out, which I thought was great. The period underwear themselves are fab and I’m glad I’ve been able to find a pair that work well, and a brand that I can continue buying from.
2 octobre 2026
Avis spontané
Réponse de Loeah
Hey Rachael,
Thank you so much for sharing your experience! We know how important it is to find underwear that feels just right when sensory needs come into play, so we're really happy your daughter has found a style she loves. It's great to hear our Fit Guarantee and our team could help make that process a little easier for you both.
We look forward to welcoming you back whenever you need a few more pairs!
X Loeah 💕
I absolutely love my Loeah period pants...
I absolutely love my Luna (Now Loeah) period pants! Not only do they work so much better than the cheap brands, they're much more comfortable and soft. I feel so safe and secure in them!
I had a slight shipping delay, but the email I got recognising this from them was reassuring. They arrived shortly after.
4 août 2026
Avis spontané
Réponse de Loeah
Hey Deanna,
Thank you so much for your lovely review! We're so happy to hear you feel safe and comfortable in your Loeahs. Thanks also for your patience with the delivery, we're glad your order arrived soon after and that our update helped put your mind at ease.
X Loeah 💕
Fab!
I love my Loeahs! They fit really well and they’re comfortable and stylish. I’ve had one instance of leakage in two months (on the heaviest day with the grey boxer shorts) but no issues other than that. Would absolutely recommend and I will be buying more!
11 octobre 2026
Avis spontané
Réponse de Loeah
Hey Ella,
Thank you so much for your kind review! It's so nice to hear you're enjoying your Loeahs and that they've become such a comfortable part of your routine.
Thanks also for your honest feedback. Every flow is a little different, so for those heavier days you might like to try one of our styles with extra absorbency for that added peace of mind. We can't wait to welcome you back for your next order!
X Loeah 💕
Comfort and Confidence
I have tried other leakproof pants but these are SO much better. Comfortable, easy to wear , easy to wash and above all they give me confidence when wearing them. Excellent quality and well worth the money. I wish I had discovered them sooner ! Life has become so much better with Loeah 😀
11 octobre 2026
Avis spontané
Réponse de Loeah
Hey Carol,
Thank you so much for your wonderful review! It really means a lot to hear our underwear has made such a positive difference for you. Feeling confident and comfortable every day is exactly what we want for everyone, so we're so glad you found us.
X Loeah 💕
Avoid
Ordered from Luna to find it then changed to a new brand -ordered 3 weeks ago and items are lost in transit , we go abroad on holiday in a few days and I needed them for my kids before we went. No way to request a refund on items which haven’t even made it into the country . Ordered from Luna thinking they were a uk brand however have found all shipped from china. Avoid
30 septembre 2026
Avis spontané
Réponse de Loeah
Hey,
Thank you for sharing your concerns, and we're sorry to hear your order hasn't arrived in time for your holiday. We completely understand why seeing that your order is being shipped from China raised questions, so we'd like to explain how we work.
We're an international company, and our underwear is manufactured in China, as is the case for much of the period underwear available today. Rather than shipping our stock to warehouses in different countries, storing it again and then sending each order on to the customer, we store our stock directly next to our factory. This allows us to ship orders straight to our customers without an extra warehouse or transport step in between. We've deliberately chosen this way of working to reduce unnecessary transport and keep the environmental footprint of our distribution as low as possible.
The trade off is that our delivery times are a little longer. That's why our order processing, shipping and delivery times are clearly stated on our webshop before ordering. We understand this may not be the preferred option for everyone, but it's a conscious choice we've made in how we organise our supply chain.
X Loeah 💕
I have quite a few pairs of the…
I have quite a few pairs of the seamless hipster pants and some seamless thongs too. They’re really comfortable underwear for every day wear on your periods, spotting days, sleeping, great for the gym too as no VPL. Also great for long days out away from home and festivals, as you don’t have to worry about changing constantly. They really do last the day. They’re discreet and feel like a normal pair of underwear with a slightly thicker gusset. I’ve tried other brands previously but these have been the most comfortable. I have adenomyosis and an irregular cycle so these period pants have been an absolute life saver!
11 octobre 2026
Avis spontané
Réponse de Loeah
Hey,
Thank you so much for taking the time to write such a detailed review! We know how unpredictable things can be with adenomyosis and an irregular cycle, so it means a lot to hear our underwear makes everyday life feel that little bit easier. From the gym to festival days, we love that you can just get on with your plans without worrying.
Thanks again for sharing your experience, we're sure it will help others too!
X Loeah 💕
I feel safe when wearing the.
I feel safe when wearing my knickers. I originally bought my usual size but they were a bit big and the underneath is very wide so it bunches up and is a bit uncomfortable. I purchased a smaller size and they fit very well.
11 octobre 2026
Avis spontané
Réponse de Loeah
Hey,
Thank you so much for your review! We're really happy to hear you feel safe and protected wearing them. Finding the right size online isn't always easy, so we're glad you've found a fit that feels just right. We hope you enjoy wearing them!
X Loeah 💕
Find them comfortable
Find them comfortable, don’t leak , handy to have separate pad to add if needed for long journey. Finding much better than disposable pad , or pants have stopped my order for disposal pads so what I saved has paid for these . My only issue I have is getting them dry especially now not often able to air dry because of weather. Even after 3 days they still feel slightly damp on putting on . Is there any remedy for this as you state cannot be put in dryer .
11 octobre 2026
Avis spontané
Réponse de Loeah
Hey Jill,
Thank you so much for your lovely review! It's great to hear they're working so well for you, and even better that the switch is saving you money too.
Drying can definitely take a bit longer in the colder months. A few tips that can really help:
After washing, gently roll them up in a dry towel and press to soak up some of the extra moisture. Then hang them inside out with the gusset facing outwards, so the absorbent layer gets as much air as possible. A warm, well ventilated room works best, for example near a radiator or on a drying rack in a heated space, just not directly on the heat source itself. If you have a dehumidifier, drying them in the same room can also speed things up a lot.
We hope this helps keep them fresh and ready to wear!
X Loeah 💕
Réponse de Loeah
Hey Victoria,
Thank you so much for your lovely review! We're so happy to hear you could relax and enjoy your holiday without any worries. That's exactly how it should be!
X Loeah 💕
Réponse de Loeah
Hey Lewis,
Thank you so much for your review! We're really glad our team could help you. If there's ever anything else you need, we're always happy to help.
X Loeah 💕
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