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Lisez les avis des autres

Noté 5 sur 5 étoiles

I booked the test kit and phlebotomist at home option. The appointment I asked for was not honoured and instead I got an email asking if an appointment the day after would be suitable, luckily it was,... Voir plus

Noté 5 sur 5 étoiles

Ordered a test as a little personal M.O.T after turning 33. The blood draw was easy, took the phlebotomist a few minutes as a home call, basically painless and results arrived a few days later with so... Voir plus

Noté 1 sur 5 étoiles

The MCV results are consistently wrong (too high) because of the transit of the sample in the post. I've retested in a clinic that has a lab on site. Really annoying because I've been testing with Lol... Voir plus

Noté 5 sur 5 étoiles

Outstanding service from start to finish, easy to order and book, customer services were very helpful in between with some things I was struggling with. The doctors report/comments/advice was clear a... Voir plus

À propos de l'entreprise

  1. Centre de transfusion sanguine
  2. aussi dans
  3. Centre de diagnostic
  4. Service de soins à domicile

Écrit par l'entreprise

We are a home blood testing service where all tests include a home appointment for a nurse to take the blood sample. The nurse will send your sample to the lab for analysis, which are the same labs the NHS uses, and your results come with a Doctor review also. Lola was created due to our frustrations with the other servics which are expensive, do not contain enough markers and they use fingerprick testing which is both unpleasant and unreliable. Our tests cost less, we do a full analysis and the prices includes the nurse blood collection and doctor review.


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4,5

Excellent

TrustScore 4.5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(178)

39 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Efficient service with a detailed…

Efficient service with a detailed report including explanations

1 novembre 2024
Avis spontané
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Réponse de Lola Health

Thanks for rating us 5 stars, Janet! We’re here whenever you need us again and really appreciate your support!

Cheers,
Marie

Noté 5 sur 5 étoiles

A really good experience

A really good experience – the kit arrived the next day, and the nurse was able to come on my requested day, and was really friendly and a mine of information. The results appeared on the app just over 24 hours later, with a comprehensive set of notes. Very good value for money, in my view.

14 novembre 2024
Avis spontané
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Réponse de Lola Health

Thank you for your kind feedback, Matt! We’re so glad to hear you had a great overall experience. We're happy to proud of your health journey, and just here when you need us, and we really appreciate your support!

Cheers,
Marie

Noté 5 sur 5 étoiles

Fast, efficient and easy service

A fast, efficient and stress free service where a nurse came and took my blood at home. I had the results in a few day with a very comprehensive review of the results with suggestions on how to improve any below normal scores. All presented very clearly so I can use this report when discussing any further issues with my GP. I will definitely use them for follow up checks and recommend the service to others.

6 novembre 2024
Avis spontané
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Réponse de Lola Health

Thank you for such a thoughtful review, Stephen! We’re happy to hear we've met and exceeded your expectations.

We’re so pleased to have earned your trust for follow-up checks and truly appreciate your recommendation to others. We’re here whenever you need us again!

Cheers,
Marie

Noté 5 sur 5 étoiles

This service is so stress free

This service is so stress free! Nurse came and took blood in our own home and had the results within days! At a good price also and the package we did included so much. Also really liked how every blood test they do they explain what it is and why they do it. A fully comprehensive report by a doctor is also a great plus. Will definitely be using them again!

20 octobre 2024
Avis spontané
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Réponse de Lola Health

Thank you for your wonderful feedback, Eco! We're happy to hear that you found our process stress-free and were satisfied with our overall service. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Thanks,
Marie

Noté 5 sur 5 étoiles

Lola was brilliant

Lola was brilliant. Box arrived quickly, nurse appointment easy to do, blood results back with analysis all very quick, well presented and explained simply.

16 octobre 2024
Avis spontané
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Réponse de Lola Health

We appreciate your kind words! It's great to know that our efforts to provide a seamless experience met your expectations. We value your support and hope to assist you again soon.

Thanks,
Marie

Noté 5 sur 5 étoiles

Very good indeed

Very good indeed. Comprehensive set of tests at a competitive cost. The app is good too. Having a nurse come to your home and take blood rather than the awful finger prick method is also a massive bonus.

31 octobre 2024
Avis spontané
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Réponse de Lola Health

We're happy to hear about your positive experience, Daniel! Ensuring a hassle-free process and excellent service is what we strive for. Thank you for your feedback, and we hope to assist you again soon.

Thanks,
Marie

Noté 1 sur 5 étoiles

So I registered to work with Lola they…

So I registered to work with Lola they promised shifts around my area as in the interview they asked me my postcode.
I had high expectations even canceled my holiday cause I thought I'd be busy working.
They posted 3 jobs in Wales and Hastings and even couldn't reply to that job.
The lady who handled all the bookings the other hand she is very rude and unprofessional taking days to reply to a message and she took me off the app when I requested for my documents
saying I'm rude for telling them they wasted my time. Respect is earned and should be reciprocated. She felt the need to use little power she had over me. By removing me from the app.
Again.
Waste of time!

9 novembre 2024
Avis spontané
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Réponse de Lola Health

Hi Simona, we're sorry you feel that way. However we strive to hold our Phlebotomist to a highly professional standard, nor do we tolerate aggressive behaviour towards any of our staff. It is unfortunate you didn't meet that expectation.

We hope you can now enjoy your holiday, and wish you the very best.

Kind Regards,
Lola Team

Noté 5 sur 5 étoiles

Seamless

Seamless. The phlebotomist sent a text to tell me she was on her way. She was absolutely lovely and professional. Blood results within a week. Faultless company!

30 octobre 2024
Avis spontané
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Réponse de Lola Health

Thank you for sharing your experience, Penny! We're pleased to know that our stress-free process and overall service met your expectations. Your satisfaction is important to us, and we look forward to serving you again.

Thanks,
Marie

Noté 5 sur 5 étoiles

Perfect services!!!!!!Rapid blood…

Perfect services!!!!!!Rapid blood results that are very well described!

4 novembre 2024
Avis spontané
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Réponse de Lola Health

We're happy to hear about your positive experience, Magdalena! Ensuring a hassle-free process and excellent service is what we strive for. Thank you for your feedback, and we hope to assist you again soon.

Thanks,
Marie

Noté 5 sur 5 étoiles

Very efficient service

Very efficient service, was easy to do. The nurse who took my bloods was lovely and walked me through the process. The doctors review was very useful too!

28 octobre 2024
Avis spontané
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Réponse de Lola Health

Thanks for your awesome review, Mia! I will pass along your message to our Phlebotomist. He will sure be happy to hear it :) Your satisfaction is important to us, and we look forward to serving you again.

Thanks,
Marie

Noté 5 sur 5 étoiles

Very good and quick & professional…

Very good and quick & professional service - will be using again!

31 octobre 2024
Avis spontané
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Réponse de Lola Health

Thank you for your kind words, Jason! We're happy to hear that you found our service both quick and professional. Your satisfaction is our top priority, and we look forward to serving you again.

Thanks,
Marie

Noté 5 sur 5 étoiles

Quick, reliable and friendly service

Quick and reliable service. Super friendly and helpful nurse! Very pleased.

1 novembre 2024
Avis spontané
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Réponse de Lola Health

We appreciate your positive feedback, Glicine! It's great to know that our team provided you with efficient and professional service. We value your support and hope to assist you again soon.

Thanks,
Marie

Noté 5 sur 5 étoiles

Very complete and thorough blood test

Very complete and thorough blood test, good doctor feedback with recommendations , friendly and professional staff, good communication even out of office hours. Excellent service

2 novembre 2024
Avis spontané
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Réponse de Lola Health

We're happy to hear about your positive experience, Martina! Ensuring quick and professional service, along with valuable doctor's advice, is what we strive for. Thank you for your feedback, and we hope to assist you again soon.

Thanks,
Marie

Noté 5 sur 5 étoiles

"Fast and Reliable Blood Test Services"

"Fast and Reliable Blood Test Services"
I recently used Lola's blood testing services, and I’m genuinely impressed.
From the moment I booked the appointment to receiving my results, the entire process was smooth, efficient, and stress-free.
My appointment was scheduled easily with numerous available timeslots and I selected the venous blood draw at the comfort of my own home. The kit arrived on time and the phlebotomist was right within the time frame.
I received my results in record time, much faster than I expected, which provided me with much-needed peace of mind.

The phlebotomist was knowledgeable and highly professional, making sure I was comfortable and informed throughout the process. The technician was skilled and gentle, making the blood draw quick and painless.
The results were comprehensive and easy to understand. Having such quick and accurate results allowed me to address any health concerns without delay.

Overall, Lola has set a high standard for what blood testing services should be. Their blend of speed, professionalism, and reliability makes them my go-to for any future testing needs.
Highly recommended for anyone seeking a fast, dependable, and patient-centered service!

29 octobre 2024
Avis spontané
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Réponse de Lola Health

Thank you for your kind words, Sonam! We're pleased to hear that you had a great experience with our prompt service and attentive customer care. Our Phlebotomist will be happy to hear your praise. We look forward to serving you again in the future.

Thanks,
Marie

Noté 5 sur 5 étoiles

Brilliant Service from start to finish.

Brilliant Service from start to finish.
Truly impressed how quickly I got my results, my blood was taken yesterday and results were ready by the next day! Amazing!! Will definitely use Lola again.

30 octobre 2024
Avis spontané
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Réponse de Lola Health

Thank you for your wonderful feedback, Nad! We're happy to hear that you found our service exceptional from start to finish. Your satisfaction is our top priority, and we look forward to serving you again.

Thanks,
Lai

Noté 5 sur 5 étoiles

Helpful and insightful

The whole process was super efficient from start to finish - someone came to take the bloods within a few days at a time that suited me, and I received my results within 36 hours. Upon receiving my results I realised I had purchased the wrong test and asked to upgrade and have further markers run, this request was completed without fuss, even though it was my mistake on booking.

30 octobre 2024
Avis spontané
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Réponse de Lola Health

Thank you for sharing your experience, Gemma. We're pleased that our efficient process met your needs and that we could seamlessly accommodate your request to upgrade the test. Your satisfaction is important to us, and we look forward to serving you again.

Thanks,
Marie

Noté 5 sur 5 étoiles

Very efficient service

Very efficient service! Once my blood was collected it was analyzed by the next day and reviewed by a doctor. The app seems very good too I can check and filter my normal and above or below normal biomarkers and I can also click to see trends which means when I do more tests I can see any differences created by any supplements or diet changes I've made. Overall, I'd highly recommend

29 octobre 2024
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Réponse de Lola Health

Thanks, Cory! We appreciate your great feedback! We look forward to serving you again!

Noté 5 sur 5 étoiles

My new go-to health checkup company

The service was excellent from start to finish, and I'll be recommending Lola to friends and colleagues that have regular health checks like me moving forward.

Lola check more important health markers than other companies do, and their prices are more competitive. Add to that the convenience of having the blood draw done in the comfort of your own home, and it makes for an excellent service.

When buying your test you get a wider range of blood draw times to choose from compared to other similar companies I've used in the past. The phlebotomist visited right on time and was lovely and very efficient, then the results themselves arrived in perfect time as well.

If I've had any questions or queries I've also found Lola's chat support function on their website is also extremely responsive for any questions or queries that might crop up, either when buying your test or asking any questions afterwards.

I'm normally forgetful when it comes to leaving online reviews, but I've been so impressed with Lola that I made sure to share my experience with others.

30 octobre 2024
Avis spontané
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Réponse de Lola Health

Thank you so much for your kind words and for sharing your experience, Ryan! We're so glad to hear you found our service convenient, efficient, and easy to use.

It’s great to know you’d recommend us, and we’re happy to be your go-to for health checkups. If you ever need anything, don’t hesitate to reach out—we’re always happy to help!

Cheers,
Marie

Noté 5 sur 5 étoiles

Great service, professional and excellent value for money

At a very anxious time due to an elderly relative feeling very unwell the service provided by Lola was superb. Blood was taken at home by a professional and experienced nurse who was efficient and supportive and very caring.

Every query we had during this process from booking until follow up questions regarding results was handled quickly, fully explained in an open and friendly manner.

The costs of services is excellent value for money and of the highest standard. The results given comprehensive, reviewed by a doctor and follow up questions answered.

Excellent service, real value for money would not hesitate to recommend this company given our experience.

I

21 octobre 2024
Avis spontané
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Réponse de Lola Health

Thank you for sharing your experience, Allison. We're glad our service provided support during a challenging time for your family. It's good to know our Phlebotomist's professionalism and care, as well as our responsive communication, met your needs. We strive to offer valuable and comprehensive services, and your recommendation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out.

Thanks,
Marie

Noté 5 sur 5 étoiles

Im very happy with the service

Im very happy with the service. The nurse came to my home to take the blood whereas before i had to travel 60 miles to a superdrug store.
The results were received the following evening which is an excellent service. Thank you for providing this much needed and valuable service.

30 octobre 2024
Avis spontané
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Réponse de Lola Health

Thank you for sharing your experience, David! We're glad to hear that our home visit made things easier for you and that you received your results promptly. Your satisfaction is important to us, and we look forward to serving you again!

Thanks,
Marie

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