My experience with LVC was fantastic, the care coordinators, nurses, the optometrists and surgeon were all so kind and supportive. The quality at which they deliver care is amazing. I could not have b... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I visited London Vision Clinic when my father in law had his laser surgery. From the way the team is been looking after him I took the courage and booked the first consultation. Since the moment I... Voir plus
L'entreprise a répondu
What an amazing experience. The service provided by the London Visions Clinic was unbelievably exceptional. Every time I visit the clinic, everyone makes me feel so welcomed and relaxed. Any nerves... Voir plus
L'entreprise a répondu
A genuinely end to end excellent experience. Great support, advice - both pre and post procedure. Glenn , Vimal , Meghan and the wider team were fantastic throughout. Highly recommended.
L'entreprise a répondu
À propos de l'entreprise
- Centre d'ophtalmologie
- Chirurgien utilisant la technique du Lasik
- Centre médical
- Ophtalmologiste
- Clinique ophtalmologique
- Clinique spécialisée
À propos de London Vision Clinic
Écrit par l'entreprise
Reasons to choose us...
World-renowned reputation
As the go-to surgeons for expert advice, we feature on TV, including the BBC, 10 Years Younger and Extreme Makeover. We know it’s not all about TV though. Read thousands of opinions from our patients on independent review platforms over the many years.The Surgeon’s Choice
We’ve earned our reputation as the top choice of surgeons for more reasons than one. We treat patients that others often can’t, in fact, 98% of patients are suitable, so if you’ve been told your prescription is too complex for correction, then we might be able to help you.Support across your journey
Our dedicated team of experts guide you along your journey and talk you through exactly what you need and when. We provide the most thorough screening process to determine the best outcome and highest safety possible. Dedicated aftercare is on hand 24×7. Our unswerving focus on results means we have a huge patient advocate base.We are inventors, innovators, and forward-thinkers.
Ever since our doors opened in 2002, we’ve been busy inventing, teaching, and pioneering the future of laser eye surgery. We’ve contributed to groundbreaking advancements, driving innovation, safety, and results in the laser eye surgery field for two decades. We’ve taught thousands of surgeons and authored a book on the latest laser eye surgery techniques.Vision Correction Experts
Écrit par l'entreprise
- Laser Eye Surgery Treatments
- SMILE, LASIK, PRESBYOND® Laser Blended Vision, PRK, and LASEK. We also carry out ICL surgery, Private Cataract and Retinal Surgery. For very high prescriptions we offer High Profile Surgery.
- We are inventors, innovators, and forward-thinkers.
- Ever since our doors opened in 2002, we’ve been busy inventing, teaching, and pioneering the future of laser eye surgery. We’ve contributed to groundbreaking advancements, driving innovation, safety, and results in the laser eye surgery field for two decades. We’ve taught thousands of surgeons and authored a book on the latest laser eye surgery techniques.
Coordonnées de contact
138 Harley Street, W1G 7LA, London, Royaume-Uni
- 020 7224 1005
- info@londonvisionclinic.com
- londonvisionclinic.com
4,9
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Couldn’t recommend more!
From start to finish, my experience with London Vision Clinic has been exceptional.
My first point of contact was with Meghan Filocco my Care Coordinator, who communicated with me via email. She was incredibly responsive, answering all of my questions quickly and thoroughly. She was also very accommodating when it came to arranging appointments, which I really appreciated as I was travelling quite a long distance to the clinic. Even before my first visit I already felt like I was in safe hands.
At my initial appointment, that feeling was only reinforced. The staff who greeted me were professional and welcoming, and the optician and nurses were equally reassuring. I had a few additional concerns due to previous eye issues from wearing contact lenses, but everything was addressed in detail and I was completely put at ease. It was clear that a lot of care, testing, and precaution went into fully assessing my suitability before surgery.
When it came to the procedure itself, my surgeon Glenn Carpe was fantastic. He was personable, calming and immediately made me feel comfortable. He took the time to explain everything clearly and answered all of my questions. During the surgery, he talked me through each step in a calm and reassuring way. I had been a little nervous as expected beforehand, but as he said it really was over in no time—and completely pain-free.
The nurses who looked after me on the day were also amazing both before and after the procedure. I was given a comprehensive aftercare pack with drops and tablets and everything was explained clearly, including any potential side effect to expect. But I was honestly surprised at how little discomfort I experienced and how quickly my vision improved.
I am so happy with the entire service I received it has already been life-changing. I would absolutely recommend London Vision Clinic to anyone considering this surgery, and I already have!
Everyone I interacted with was not only professional but genuinely kind and reassuring. I genuinely can’t thank the team enough for the care and attention I received throughout.
19 mars 2026
Avis spontané
Service at the London Vision Clinic has…
Service at the London Vision Clinic has been first class.
My visual outcome after bilateral cataract surgery five weeks ago is excellent.
16 avril 2026
Réponse : London Vision Clinic
Dear Donovan,
Thank you for sharing your feedback. It’s great to hear that your experience has been so positive and that you’re pleased with your vision following your recent cataract surgery.
We appreciate you taking the time to leave a review.
Best wishes,
London Vision Clinic
My experience with LVC was fantastic
My experience with LVC was fantastic, the care coordinators, nurses, the optometrists and surgeon were all so kind and supportive. The quality at which they deliver care is amazing. I could not have been happier with the results. Special thanks to Sharon and Mr. Glenn
15 avril 2026
Réponse : London Vision Clinic
Dear Jules,
It’s lovely to read your feedback, thank you for sharing it. Creating a supportive and positive experience for our patients is something the whole team takes great pride in, so it’s great to know this came through during your time with us.
We’re also really pleased that you’re happy with your results. I’ll be sure to share your kind words with Mr Carp, Sharon and the wider team.
Best wishes,
London Vision Clinic
I visited London Vision Clinic when my…
I visited London Vision Clinic when my father in law had his laser surgery. From the way the team is been looking after him I took the courage and booked the first consultation. Since the moment I stepped in the clinic I felt welcomed and valued. The Specialist have been very helpful and knowledgeable, making sure I understood every part of the treatment.
Then the surgery day arrived and I felt safe in taking this step. It’s been a great experience, and the team checked on me at every milestones . I had my 1st month visit and I received a message from the doctor that treated me , making me feel valued and cared .
I’ve been recommended from family members and I will invite everyone that will be interested in taking the same step. I will be forever great full to the team
3 avril 2026
Réponse : London Vision Clinic
Dear Michele,
Thank you so much for sharing your experience and kind words with us. It’s lovely to hear that your initial visit with your father-in-law gave you the confidence to take the next step yourself, and that you felt welcomed and well looked after from the outset.
We’re pleased to know that everything was clearly explained and that you felt supported throughout your treatment and follow-up care. It’s also great to hear how much you appreciated the continued communication after your visit.
Thank you for your kind recommendation, we’re very grateful.
Best wishes,
London Vision Clinic
A genuinely end to end excellent…
A genuinely end to end excellent experience. Great support, advice - both pre and post procedure. Glenn , Vimal , Meghan and the wider team were fantastic throughout. Highly recommended.
20 mars 2026
Réponse : London Vision Clinic
Dear Warren,
Thank you for leaving us a five-star review. We’re delighted to hear that your experience felt so positive from start to finish, and that you found the support and advice helpful both before and after your treatment.
We’ll be sure to pass your kind comments on to Mr Carp, Vimal, Meghan and the wider team, they’ll really appreciate your feedback.
Thank you for your recommendation.
Best wishes,
London Vision Clinic
It was a very good experience with…
It was a very good experience with London Vision Clinic.
Great care before and after the surgery. Had done lesser surgery and vision is very good. Highly recommended clinic
3 décembre 2025
Réponse : London Vision Clinic
Dear Arben,
We’re really pleased to hear that your experience with us was such a positive one, and that you felt well supported both before and after your procedure.
It’s great to know that your vision has improved and that you would recommend the clinic, thank you for sharing your feedback.
Best wishes,
London Vision Clinic
It was a great experience
It was a great experience. They think of everything to make your experience comfortable. The cost was a bit excessive but I hope in the long term it was worth it.
16 mars 2026
Réponse : London Vision Clinic
Dear Bethany,
Thank you for taking the time to share your feedback. We’re really glad to hear that you had such a positive experience and felt well looked after throughout your journey.
We understand that choosing treatment can be a significant investment, and we always aim to ensure patients feel fully informed and comfortable in all aspects of our service before deciding to go ahead with us.
Best wishes,
London Vision Clinic
Very Happy!
Had an amazing experience, and extremely happy so thank you to Dr Dan Reinstein and his team!
23 mars 2026
Réponse : London Vision Clinic
Dear Nina,
Thank you for leaving us your five-star review. It’s wonderful to hear that your experience made such a positive impression and that you’re so pleased with the outcome. Thank you for taking the time to share your feedback - we’ll be sure to pass your kind words on to Professor Dan Reinstein and the team.
Best wishes,
London Vision Clinic
The whole experience from the initial…
The whole experience from the initial appointment through to post surgery, the whole team at London Vision Clinic were amazing. The surgery itself was so quick and painless, I wish I had done it sooner.
19 mars 2026
Réponse : London Vision Clinic
Dear Rebecca,
Thank you for your kind feedback. We’re so pleased to hear that your experience felt positive throughout, from your initial appointment through to your aftercare.
It’s great to know that the procedure itself felt quick and comfortable, and that you’re happy with your outcome. We'll be sure to pass your comments onto the wider team.
Best wishes,
London Vision Clinic
Réponse : London Vision Clinic
Dear Jenny,
Thank you for your lovely feedback and for taking the time to give us a five-star review. We’re so pleased to hear that you found the service and care to be of such a high standard, it’s always incredibly valuable to hear this from our patients.
Best wishes,
London Vision Clinic
Was a great experience from start to…
Was a great experience from start to finish. I really appreciated the attention to detail regarding the potential risks, albeit very small, of such surgery. The upsides were obvious but I was able to make clear and informed decisions based on total transparency of information
11 mars 2026
Réponse : London Vision Clinic
Dear Richard,
We’re delighted to hear that your experience felt so positive from beginning to end. Providing clear and transparent information about both the benefits and potential risks of treatment is an important part of helping patients make informed decisions.
It’s wonderful to know that this approach helped you feel confident throughout your journey with us.
Best wishes,
London Vision Clinic
London Vision Clinic Laser Eye Surgery - Professional and Seamless
The London Vision Clinic made my laser eye treatment from the first meeting, to the surgery, and follow up appointments seamless, and professional. They put me at ease with the whole process. I would recommend the LVC to anyone thinking of having laser treatment.
2 mars 2026
Réponse : London Vision Clinic
Dear Christopher,
Thank you for your feedback. We’re really pleased to hear that your experience, from your first appointment through to surgery and follow-up, felt seamless and reassuring. Helping patients feel at ease is incredibly important to us, so it’s lovely to know the team were able to do that throughout your journey.
Your recommendation is sincerely appreciated and we will be sure to pass on your comments to the team.
Best wishes,
London Vision Clinic
Fantastic from beginning to end
From beginning to end, the service at The London Vision Clinic was great. They took the time to make sure that I fully understood the procedure that most suited my eyes (LASIK), and made sure I was comfortable throughout the entirety of my surgery.
The surgery itself, was completely painless and the surgeon reassured me through every step.
I can't fault the experience or the aftercare.
I now have 20/20 vision and I couldn't be happier.
20 février 2026
Réponse : London Vision Clinic
Dear Heather,
Thank you for taking the time to leave your wonderful feedback. It’s great to hear that you felt so well informed and supported throughout your journey, and that the team helped you feel comfortable and reassured on the day of your treatment.
We’re delighted to know your surgery was painless, your aftercare met your expectations, and that you’re now enjoying 20/20 vision, a fantastic outcome. Your feedback is genuinely appreciated by everyone at the clinic.
Best wishes,
London Vision Clinic
Excellent99% success Blended Lasic Treatment.
The whole experience was as what was explained. Step by Step. My sgiht is 99% better (1%- due to an issues from a child nothign to do t=with the proceedure) It took 10 seconds per eye.. of course some visits for tests.. I live abroad and went in when i flew to the uk and they were very flexible and accomodating. I could not recomend it more. I have the blended lasic treatment.
20 avril 2025
Réponse : London Vision Clinic
Dear Marie,
Thank you for sharing your experience. It’s great to hear that your treatment matched what was explained to you every step of the way and that your vision has improved so significantly.
We’re also glad that our team were able to accommodate your travel from abroad and make the process as smooth and flexible as possible. Your recommendation is genuinely appreciated by all of us.
Best wishes,
London Vision Clinic
Total transformational
Friendly and professional staff. Felt in very safe hands. Total transformational cataract surgery.
26 février 2026
Réponse : London Vision Clinic
Dear Charlotte,
Thank you for your feedback and for giving us 5-stars. We’re so pleased to hear that you felt in safe hands throughout your cataract surgery and that the experience was so transformative for you.
We will be sure to pass on your kind comments to the staff as well.
Best wishes,
London Vision Clinic
Would be good to speak to a doctor/surgeon about options
I went to LVC to have a consultation for what eye surgery to get. The customer service from my patient care coordinator was brilliant and I'm sure the team here have lots of experience and expertise.
My score relates mainly to my experience with the optometrist and costs. When I was having the eye test done I found her to be quite rude as the test was taking a long time and she was placing the machine right on top of my face. She then went through the options I could have which included laser as a one-off due to my thin cornea. I didn't feel confident with her recommendation so I went to Moorfields for a second opinion.
When I went to Moorfields, the first person I saw was my surgeon. The optometrist there, also did the eye test the old fashioned way which was much quicker. My surgeon then showed me all the scans and explained what treatments would be available. They said they hoped no one had told me laser was an option considering how thin my cornea was. I told them that I was offered this, and they were not happy considering the risks. It then dawned on me that I hadn't spoken with a doctor at LVC considering the costs at both are similar at the same stage of assessment.
I'm definitely not one to say that a doctor or surgeon has to be the one to discuss the options as maybe LVC do things differently and their optometrists are qualified to do this. However, when you hear from another surgeon that a treatment shouldn't have been offered, that does lower your confidence in the centre. This was the main reason why I decided not go ahead with LVC.
1 novembre 2025
Avis spontané
Réponse : London Vision Clinic
Dear L C,
Thank you very much for taking the time to share your feedback, and I’m glad to hear that you found the support from your Patient Care Coordinator to be so positive. I’m very sorry that your experience during the testing left you feeling uncomfortable — that is never the impression we want any patient to leave with.
At London Vision Clinic, our initial screening appointment is a comprehensive three-hour assessment carried out by a highly qualified Optometrist. This involves multiple advanced diagnostic scans that are not widely available in other clinics, and these can sometimes take longer or feel different to a more traditional refraction-only eye test. The purpose is always to gather the most precise and detailed data possible so that our surgeons can make an informed, personalised suitability decision.
Regarding the conversation around treatment options: both ICL (Implantable Collamer Lens) and a one-time-only LASER procedure were discussed to ensure you had the full range of possibilities. Your scans showed sufficient corneal tissue and tomography for laser to be considered — but only as a one-off procedure with the understanding that top-up spectacles may be required later. At the same time, we also explained that ICLs would likely provide the highest degree of spectacle independence, and therefore were the preferred option. I’m sorry if this felt unclear or was not communicated in a way that gave you confidence.
To reassure you, no patient proceeds to treatment at London Vision Clinic based solely on an Optometrist’s assessment. Every patient has a dedicated one-to-one consent appointment with one of our Consultant Surgeons, who reviews all imaging personally, discusses risks in detail, and makes the final suitability decision. We appreciate that hearing a different professional opinion elsewhere can understandably lower confidence, and I’m sorry this was the case for you.
Although you chose not to continue your journey with us, we sincerely wish you the very best with your ongoing care. We value your feedback and will use it to ensure every patient feels supported, informed, and comfortable throughout their visit.
Best wishes,
London Vision Clinic
Amazing
The care from the start until every single appointment leading up to and after the surgery was sublime and could not have made me feel more at ease.
10 février 2026
Réponse : London Vision Clinic
Dear TP,
Thank you for your kind feedback. It’s wonderful to hear that you felt so well cared for throughout your journey and that each appointment helped put you at ease. Your comments mean a great deal to all of us here.
Best wishes,
London Vision Clinic
I recently had SMILE and ICL surgery…
I recently had SMILE and ICL surgery and my experience during this process was great. From start to finish the staff were fantastic - professional and informative. Every step of the process was clearly explained to me, including what to expect before, during and after the procedures. They carried out thorough examinations and laid out realistic expectations.
I was nervous going in, but the team took time to answer every question I had and their reassurance and professionalism made a huge difference.
Post treatment care was excellent and everything went well with no issues what so ever.
Highly recommend to anyone considering vision correction surgery.
24 février 2026
Réponse : London Vision Clinic
Dear Lee,
Thank you for taking the time to share your experience. It’s great to hear that your procedure was clearly explained at every stage and that the team helped you feel reassured and well informed throughout.
We’re also pleased to know that your post-operative care went smoothly and that everything has progressed without any issues. Your recommendation means a great deal to everyone at London Vision Clinic.
Best wishes,
London Vision Clinic
Blended vision laser surgery.
From the initial testing procedures to the operation and then the follow up examinations The London Vision Clinic were very good. The whole process was very professional and all the staff were efficient and very polite. I had blended vision laser surgery and after 3 months my eyesight is virtually normal. No more spectacles. Also it was painless throughout.
13 novembre 2025
Réponse : London Vision Clinic
Dear Simon,
Thank you for your 5-star review. It’s great to hear that you found each stage of the process — from your initial assessments through to surgery and follow-up — to be professional and well organised.
We’re delighted to know that your blended vision treatment has settled so well over the past few months and that you’re now enjoying life without spectacles. Your comments about the team’s efficiency and courtesy mean a great deal to everyone at London Vision Clinic.
Best wishes,
London Vision Clinic
Lens replacement surgery
I was recommended this clinic by a friend who had previously had laser for her myopia. I did look at other centres, the London Vision centre was competitive in pricing ,however it was the flexibility of choice based on clinical judgement that made me select them .From the initial contact and through the subsequent clinic contact with the optomotrist and surgeon I found them to be patient centred honest and professional. They took time to understand my individual needs and were very clear to ensure that the risks benefits and expectations were communicated. I am not quite at the end of my vision journey however I do trust their judgement and skills to get me to the point that I would hope for.
23 février 2026
Réponse : London Vision Clinic
Dear Belinda,
Thank you for sharing your experience. It’s wonderful to hear that you felt supported and well informed throughout your journey, and that the team’s honest, patient-centred approach helped you feel confident in choosing London Vision Clinic.
We’re glad to know that the discussions around risks, benefits, and expectations were clear and that you felt your individual needs were understood. As you continue through the remainder of your vision journey, please be assured that the team will remain focused on guiding you safely toward the outcome you’re hoping for.
Best wishes,
London Vision Clinic
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.