Londonword Avis 

93
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Actually very impressed with the whole order process. I'm not particularly ok with on - line sites but found this one to be extremely easy to order from. Really looking forward to receiving the ite... Voir plus

Noté 5 sur 5 étoiles

I found the website very easy to navigate, and the clothing looks very nice and i have read some really good reviews from other customers. The company also keeps you updated in regards to orders. I... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Bought noircat sculpture. Cat.... Mine for sure came from Wuhan coz it looks like they done some experiments on him tryin to create new extra strong pandemic bioweapons and something went really wro... Voir plus

Noté 5 sur 5 étoiles

I found the £17 protection charges a bit of a con although the website has great stuff with a lot of variety . Also I was sent a email saying that if I took part in submitting a review I would get co... Voir plus


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

93 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(93)

93 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Scam company

Ordered because same day dispatch was stated , it took 5 days to dispatch from China not London as lead to believe then another week to get to me so arrived late but that didn’t matter because what we received was a poor cheap version of what was advertised , no point returning for a refund because would have to post to China at my cost then receive only a partial refund , avoid purchasing from this cheap scam Chinese company

6 novembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Never heard of this vendor.

Never heard of this vendor.
But they had nice designs on the web.

However, when checking their details I was interested to see their registered UK address was in an area I know.
. . .But it is a non existent address!

Not a very good sign imo.

6 novembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Actually very impressed with the whole…

Actually very impressed with the whole order process. I'm not particularly ok with on - line sites but found this one to be extremely easy to order from. Really looking forward to receiving the item purchased.. It looks amazing and difficult to chose as all looks amazing..

6 novembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Beware the pre ticked box for additional “shipping protection” £15.99

Ordered a bag this morning, noted website said “free shipping”. Unfortunately on the checkout screen didn’t notice a *pre-ticked box* for additional charges of “shipping protection” - £15.99. The bag is only £23.99. Please be aware. As of now I have received no response to my email request (can’t contact them by phone!) to either refund the charge or cancel the order.

6 novembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Weird cat :)

Bought noircat sculpture. Cat.... Mine for sure came from Wuhan coz it looks like they done some experiments on him tryin to create new extra strong pandemic bioweapons and something went really wrong and instead of covid26 he developed new spectrum of autism... anyways im keeping it. I will print that picture from website and put in next to that cat :) I find it funny how big difference it is ;)

Don't waste your money guys

6 novembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed - wrong item delivered and slow delivery

Very disappointed. I just received my order, that took 3 weeks to arrive and its the wrong dress. I had emailed them while waiting for my order and didn’t get a reply and I have used the contact form asking someone to contact me to explain how they can sort this mix up and get the correct order to me asap, or a full refund. No reply so far. Very disappointed.

6 novembre 2026
Avis spontané
Noté 3 sur 5 étoiles

Not made in london

I’ve ordered a cardigan nearly two weeks ago and didn’t expect it to take so long to arrive being a “London” based business, looked into delivery details and it says it’s in China so not over the moon about that. I hope the quality and fit is good when it finally arrives, if not it will be going back.
Misleading advertising has left me sceptical and I will update this review when I receive my order.

Update- (as requested from business)
The item I ordered has now been delivered and is of satisfactory quality for the price.
However, the website uses reviews stating the convenience of a store located in London, a picture of a store front that looks like it’s on a London street and hinting to products being made and sold from a London store. My order was not made in London or was it ever distributed from London, it was in fact made and came from place in china well known for mass clothing manufacturing.
This is false advertising and misleading to the average online buyer believing they are buying a product from inside the UK.
As the company has asked me to elaborate on my previous review I would like them to answer these few simple questions to set things straight…
Do you have a store in London?
Where are your products made?
And where was my product shipped from?
Thanks for your reply

5 novembre 2026
Avis spontané
Logo de Londonword

Réponse de Londonword

Hi Belle,

We sincerely apologize for the delivery delay and the confusion regarding the shipping origin of your cardigan. We understand your concerns about the product's quality and fit and regret that your shopping experience has not met your expectations so far.

Please contact us directly so we can look into this matter further for you. You can reach us at info@londonword.com

Thank you,
Londonword Customer service

Noté 5 sur 5 étoiles

I bought this for my daughter's…

I bought this for my daughter's birthday. I think it's a brilliant idea for an advent calendar.

4 novembre 2026
Avis spontané
Logo de Londonword

Réponse de Londonword

Hi Tanya,

Thank you for your review. We appreciate your kind feedback and your support.

Thank you,
Londonword Customer service

Noté 5 sur 5 étoiles

Great product.

Great product.

3 novembre 2026
Avis spontané
Logo de Londonword

Réponse de Londonword

Hi D Cap,

Thank you for your review. We appreciate your kind feedback and your support.

Thank you,
Londonword Customer service

Noté 5 sur 5 étoiles

Was very quick and easy to order

Was very quick and easy to order. Looking forward to the item arriving soon.

4 novembre 2026
Avis spontané
Logo de Londonword

Réponse de Londonword

Hi Antony,

Thank you for your review. We appreciate your kind feedback and your support.

Thank you,
Londonword Customer service

Noté 5 sur 5 étoiles

Beautiful handmade dolls

Beautiful handmade dolls. The stuff of iconic, timeless childhoods. The perfect redheaded gift for a very delighted redheaded child.

4 novembre 2026
Avis spontané
Logo de Londonword

Réponse de Londonword

Hi Emma,

Thank you for your review. We appreciate your kind feedback and your support.

Thank you,
Londonword Customer service

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus