Lordgun Avis 

Extremely disappointed with Lordgun. The saddle i ordered had an estimated shipping time of 12 days. It took over 50 days to arrive. I tried to cancel the order through customer service but they delayed replying to my emails and ultimately refused the cancellation and sent the saddle anyway. As i had a bike race overseas i had to order the same Fizik saddle from BikeInn instead - BikeInn sent the saddle within 12 days. Now i am trying to return the unwanted saddle to Lordgun which is going to cost me the shipping costs.

Order placed and supplied before expected delivery date. Power meters installed and working as expected.

I ordered the Troy Lee Designs Rockfight CE Chest body protection for my son. Was a bit nervous about ordering from overseas but everything went smoothly and the product was exactly as described. Couldn't be happier:)

Was surprised to find that the part I ordered was coming from Italy, however the process was smooth and my order arrived promptly.
I will definitely consider buying from Lordgun in the future.

Legit company. Have dealt with them a few times and the product description is accurate, and they deliver within a reasonable time.
Freight to Australia is not cheap, but I can obtain products available in USA, not available in Australia.
I have not had to return anything, so cannot comment about that.

Absolutely outstanding service, others need to follow and learn what Customer Service is about.

Ordering was simple and easy, the prompt service and dispatch of goods was absolutely outstanding, my order arrived very quickly was complete and well packaged. Amazing service and quicker than any delivery I’ve had here in Australia. ⭐️⭐️⭐️⭐️⭐️

Everything from placing the order to delivery and quality of the bib knicks was top class. The delivery from Italy to Queensland, Australia was quicker than the postage service within Australia. Would highly recommend.

Awesome service and the delivery and tracking was amazing all the way from Italy to Geelong in a few days, sometimes it takes that long to get something from the other side of
melbourne with Aus Post
The 5 Ten shoes are so good and worth the money
thanks
Jeff

Bought tires and a hydration pack that nobody had in Australia. Shipping to aus took 4 days which is very quick. I will definitely buy more from Lordgun.

Great Product, and fast delivery!

I live in Queensland Australia and l have made 2 separate purchases from Lordgun in approximately the past 6 months and both times the products were well packaged and promptly sent using USPS, (my chosen shipping option), the time frame for the parcels to get from Italy to Australia was very quick l thought, l can't remember exactly how long but it would have been within a two week period for sure, impressed. Also all the products l purchased were genuine items and didn't look like factory seconds or knock offs, so Lordguns prices are very competitive. Initially l was hesitant to purchase from Lordgun for the first time because l wasn't really familiar with them, but l am now very confident to buy from them as both of my transactions with them have been very smooth.

I was unsure about using a European supplier from Australia but in the end they were the only place for the product I was after. Would definitely use Lordgun again. Postage service was very rapid and well tracked. Pricing good. Great experience.

Postage delays did not instil confidence in my first purchase. Received now.

Products as advertised, delivered on time, would come back again for other products

A very disappointing first-up ordering experience. I purchased an item and waited over a week, only to get a notification to say the order had been cancelled because the supplier said the item was unavailable. I am annoyed by this, but understand that these things happen from time to time. What really irritates me though is that I was offered no option to wait for the item to be restocked and just had the order cancelled. I got my money back and can see that others have had much worse experiences, but it is pretty poor.

Lordgun seems to work on a model whereby they offer competitive prices by cutting down on their operational requirements, with lackadaisical systems that work OK 90% of the time and let the customer down the other 10%.

EDIT: I eventually got an apologetic email from Lordgun, who explained that they had no option but to cancel because they were provided with no restocking information. I followed up with an order for a similar item and the transaction went smoothly: reinforcing my impression that when it works it works well, but there is a reasonably good chance that it won’t (and that’s their business model).

Product was advertised as available, and delivery would be in a few days. That wasn’t the case. After I paid for it they advised they were sourcing it, which took a couple of weeks. Delivery then took a couple of weeks more. So instead of delivery in 4 days it was delivery in 34 days!

Okay pricing, but dishonest marketing.

Products at good prices and fast delivery to Australia

I’m from Australia and the package arrived quickly without any issues.

Easy transaction, fast intl delivery. Highly
recommended.