Loudcup Avis 

My issue was resolved with grace and I am pleased with that. May your company prosper by treating people kindly.

I emailed in with a problem and they were quick to fix it.

So they sent the wrong item.. they kindly “replaced it” by sending another one. However they still managed to send the wrong one and sent me a plain one? Like that’s not what I paid for, at this point it’s a waste of money for both parties, why would I want a plain one? I don’t get it.

The service was extremely fast, responsive and efficient. They helped me sort my order out immediately.

Their service is top notch. Kudos to the whole team. 💜

Quick response and friendly demeanor from customer service

Loudcup is awesome and the customer service is even better!

Cups are a great idea! But not loud!! Not worth $30

Had a little trouble with order BUT have they ever come to the party! Sooo would recommend this cup and this company! And I will!!

I appreciate that customer service handled the matter and provided great service in resolving it.

This company has possibly the best customer service ever! Alyssa was incredibly responsive and helpful with my questions. She was prompt and friendly when I made an error ordering. She fixed everything quickly and kindly. Would deal with this company any time!!

Excellent customer service from start to finish! Great communication, kind employees and the cups are fantastic

They really listened to me and understood the situation. It was an accident upon the first use of my cup --- I was saving it for my grandson's baseball game. Fell right out of the holder and cracked.
Again .... thank you so much!

Alyssa was great to communicate with. Responded very quickly. She helped me out with my concerns. Customer service was amazing.

Wonderful customer service and the cups are loud and perfect!

Rapid response and the correct answer

I emailed the company to change the shipping address. I recieve a quick response with a resolution. I will order again

I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer service team handled the situation quickly and professionally.

I really appreciated how responsive and understanding they were. It’s clear they value their customers and stand behind their service. Mistakes can happen, but what matters is how a company makes it right, and they absolutely did. I would definitely order from them again!

Terrible service, I ordered a cup and it never delivered for 2 years, then when I was reminded it never showed I asked for another only for it to be delivered across the country in New Hampshire after I payed AGAIN for the shipping of the second cup.

P.s. I cannot even go back far enough to the original purchase date on this form for the date of experience. Real trouble was November of '24

My order went to an old address. They replaced my order and had great customer service. I would recommend. I love companies that take their customers seriously.

The customer service team was polite and worked quickly to resolve my problem.