Loudcup Avis 

I placed an order with an incorrect shipping address. I notified the Loudcup team, received a quick response and they were able to rectify my error. G

We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in the best shape. I got in touch with Loudcup, told them what happened, and sent over some photos. They were super quick to get back to me and fix the problem. Their amazing customer service made everything go so smoothly, turning a potentially frustrating situation into a great one. I’m definitely planning to buy more from them in the future. Highly recommended!

I ordered two in 2024. Then ordered a new one with the lid, straw lanyard, and number sticker. I am super excited!! These cups are really fun and greatly priced. I had some questions and they helped me with everything I needed and felt genuine. (You don't get stuck talking to robots) this company is great. Thank you all again!

Just received loud cup and it was not was I was expecting. Feels incredibly cheap and the loud horn isn’t as loud as the online videos make it to be. I was planning on buying more for a bachelor party but after reading other negative reviews, going to skip it. Now if they created this in a stainless insulated version, I’d be all over it. I’m sure in a year or two there will be a better option. I think this product has a lot of potential but current model is not worth the hype.

My question was answered quickly and the answer was very helpful.

Jay was amazing. He helped me even though he was literally getting off of a plane. Had a replacement sent to me right away and I appreciate the excellent customer service and that Loudcup cares about its customers.

The wrong colour was sent to me but the company handled it in an amazing way. Perfect service and we love our Loudcup!!!

One of my cups arrived damaged, so I wrote in explaining it and added a photo. That was all it took.I got an email right away that a replacement was being sent.

Thank you for your assistance in resolving my error. I really appreciate that you would help get me the actual color cups I thought I’d ordered. My clients will be very happy to get them in the Marlin Blue color.

5/5 Stars – Outstanding Customer Service!
I recently lost the lid to my LoudCup (total user error on my part—happens way too often at tailgates). I reached out to their support team, not expecting much beyond maybe a paid replacement lid option, but they completely blew me away.
Alyssa handled my request personally and replaced the entire cup for free—no questions asked, no proof needed, no hassle whatsoever. She responded to my email the very next day, was super friendly and professional, and got everything sorted quickly.
In an age where customer service can feel so impersonal or frustrating, Alyssa and the LoudCup team made it effortless and genuinely appreciated the customer. The cup itself is already a favorite—keeps drinks ice-cold, the built-in horn is hilariously loud and perfect for games—but knowing their support is this good makes me a customer for life.
If you’re thinking about getting a LoudCup, do it. Great product + exceptional service (shoutout to Alyssa!) = unbeatable combo. Highly recommend! 🏈📣
Thanks again to Alyssa and the whole team—you guys are awesome!

I love that I was able to reach out with a question. I didn't love how I was kind of talked down to, like: "as stated on our website" as I did not even realize I was ordering special order items; to even look at the terms of estimated times for shipment on special order items. I saw "low on stock" and thought there was stock to be shipped ready. BUT I was very appreciative with how quick I got a response from the support team, and they definitely answered my question! :)

Great customer service and deals

This company is absolutely amazing! I contacted customer support and they quickly responded and continued to keep in touch with me resolving my issue fast. I will be purchasing from them again and highly recommend! Customer services goes above and beyond to fix any and all issues!

Our booster club for our school soccer teams placed an order of 16oz cups for a fundraiser. The Loud Cup staff was so helpful throughout the process of design and ordering and the final product is fabulous! Can't wait to work with them again!

Had little problem, not their fault, they took care of it immediately couldn't be more satisfied.

Would LOVE FOR THEM TO MAKE A 30oz or 40oz cup with a Handel or like the trisip cups!!! That way I can take it to all the football games

I ordered a sports dad loud cup and I received a sports mom loud cup. My son is a coach to his kids teams and I thought how much fun he would have with a sports dad loud cup. But received the mom cup. The Loud cup company is going to make it right and send me what I ordered. I will definitely be ordering more loud cups. Thank you so very much.

Communication and resolution was very quick.

You have offered to resend my order.
You got back to me very quickly. Thank You