We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in... Voir plus
L'entreprise a répondu
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We were really excited about this cup as a gift for our sports kids, thinking it would give them a big morale boost. Sadly, shipping and handling can be a bit hit-or-miss, and the cup didn’t arrive in... Voir plus
L'entreprise a répondu
This company has possibly the best customer service ever! Alyssa was incredibly responsive and helpful with my questions. She was prompt and friendly when I made an error ordering. She fixed everythin... Voir plus
The service was extremely fast, responsive and efficient. They helped me sort my order out immediately. Their service is top notch. Kudos to the whole team. 💜
L'entreprise a répondu
I purchased a LoudCup after a mom that saw me with it at my son’s hockey game and loved it, so I decided to get one for her. Unfortunately, my initial order was lost in transit, but their customer s... Voir plus
L'entreprise a répondu
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A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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My order was placed on August 30, 2025 and was never shipped until September 12, 2025. The website stated 2-day shipping and did not state the cups I ordered were on back order. My package arrived on September 16, 2025, and it was missing one of the 3 cups I ordered, when I messaged the company I was told the cup was on back order again and not expected to be back in stock until the end of September and asked me to let them know if I would still like for them to send it to me. The website is misleading on product availability & shipping time. The positive is that my athlete does love to hear me in the stands and said it puts a smile on his face.
However, overall this has been a very frustrating experience.

Réponse de Loudcup
I love my loud cups, I've bought some for friends and they all love it as well. The cup is loud enough for everyone to hear and is great for holding a warm or cold drink. The only thing better then the version one of the loud cup is the version two. Personally I own both and they are my favorite cups I own. I LOVE LOUD CUP !!!

Réponse de Loudcup
LoudCup is actually cheap plastic and seems very flimsy. Customer advised a 30% restocking fee less shipping is applicable.
Their actual website states much differently "We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. We are unable to accept returns if the LoudCup has been removed from its packaging."
Crappy. Do notpurchase

Réponse de Loudcup
Ordered my cup over 2 weeks ago from their site and still has not shipped. I have sent emails but only receive AI generated response. You can not get in touch with a human being. Very disappointed in this company.

Réponse de Loudcup
BEWARE! DO NOT BUY FROM LOUDCUP. THEY DO FALSE ADVERTISEMENT IN THEIR ONLINE SHOP. They have the worst customer service and shipping. I paid for expedited 3-5 day shipping and did not receive my order that i paid extra! For a Canadian based and owned company, they have their products shipped from US. Their solution to my order is to refund the shipping. As if that's going to turn back time for me to use the cups and cheer on my kids match.

Réponse de Loudcup
Such a great and useful item for all sporting events!
Super fun time enjoyed every bit of using it and my entire team has loved it super fast shipping and high quality. Nothing wrong with my order.
These are great for the grandkids !! Payback time hehehe
Every sports mom needs one!
I really like my LoudCup, purchased it a few weeks ago have had a lot of fun and laughs playing with it. It shipped pretty quick and its such a fun cup!
I bought one of these for my sons basketball games and its a crowd favorite!!
So much fun!!! I ordered four, one for myself and the others as gifts all in respective team colors. Everyone loved their cup but especially the young or young at heart. Memaw took the grandson for a long walk out in the country and made memories with the loud cup blowing and then listening for the wildlife to respond. 😹❤️🦃
I came to see reviews on this cup and I’m so glad I did. Seems no one is getting the cup they ordered. Thank you everyone for posting your review. Just saved me some money 😊
I ordered a loud cup for my son's birthday two weeks ago. His birthday today has come and gone and no gift.
I wish I could have put zero stars...
Company “lost” my cups, and said they were shipping new ones out. Ordered them a month ago. The dates I needed them for have come and gone and I still don’t have them. Poor customer service.
Company is a scam. Be careful before spending money with them
Forgot to send out my order "it was forgotten on the shipping day" and is apparently lost in Indianapolis usps facility been there for over five days and hasn't moved just get a message that it's late but on the way and loup cup just says they will make sure it won't happen to the next customer horrible customer service ordered may 4th and still waiting
Ordered 17 cups two weeks ago and they haven’t shipped. Being given the same standard answer that is takes 1-2 days to ship out. It has been 12 days and no shipping. I am beyond frustrated and disappointed.
Over two weeks with no order status update and no response from service. No sight that I will actually receive my order or that this is even legit at this point.
Terrible experience.
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