Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

The sculptor feels premium and relaxing but I haven’t seen visible results yet. Maybe I need to stick with it longer. Still, it’s gentle and doesn’t irritate my skin, so I’ll keep going.

Noté 1 sur 5 étoiles

Used correctly for first time never use again. While using for marionette lines swept across upper jaw towards marionette wrinkles n got electric pain in tooth but not on tooth just on jawline n above... Voir plus

Noté 1 sur 5 étoiles

This has been a horrible experience. Not only did it take a month to receive my hair device, the serum I paid for was not delivered and customer support is not responding to any of my emails. What the... Voir plus

Noté 4 sur 5 étoiles

Update - the massage feature stopping working completely. I emailed the company and they responded the next day. After sending a short video to show them the issue they promptly concluded the device... Voir plus

À propos de l'entreprise

  1. Boutique de santé et beauté

Écrit par l'entreprise

We're a Health & Beauty brand specialising in the most technological, proven, ethical and advanced forms of skincare. We focus solely on quality and science-based facts to lead the way into the next wave of beauty and health products.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

465 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,4

Tous les avis

(465)

15 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

If you even think about ordering from…

If you even think about ordering from here please listen to the reviews. First I ordered my products in November as it was a Xmas gift my daughter wanted. After about 20 to 30 emails. Asking for my order and tracking number. They provided me with a tracking that was useless. Customer service promised to refund the money over and over. Never did. After two months I get an email saying it was delivered. Wrong again. I don’t know who got it. Where it went but certainly not my house. Reached out again. No response. 200 bucks down the drain. This place is a joke. Do not believe the 3-7 days to ship. Please order from amazon at then you get a guarantee. Cause the only guarantee I got was scam.

12 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I've been using Luminesce for 2 weeks…

I've been using Luminesce for 2 weeks now with my polyglumatic and retinol serums twice a day about 15 minutes every time and I see less visible fine lines, smoother skin on the neck, skin is being thicker and dewy glowy my neighbour asked me if I had a some treatment at the saloon because my face looks visibly brighter happier and younger😊 and I'm 48 and we're neighbours from 18 years and he never ever said me earlier any compliments! I take the supplements of hyaluronic acid and Coenzyme Q10 max strength for 2 months now and whole of this routine really gives a nice profit and I highly recommend this little magic thing Luminesce

10 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

This product is junk

This product is junk. Won’t hold a charge for more than 3-5 minutes, even after being on the charger for two hours. Customer service is terrible. No one will even return my emails regarding this situation. Stay away!

31 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Horrible product!!!

Horrible product!!!! Scam I ordered mine in November got email that it was delivered and it was not at least to my house. Had to fight and send pictures of my house before they finally admitted it was delivered to wrong address. Just got a replacement after several emails to “Joanne” and it sucks!!! Massages for 10 seconds then shuts off and won’t start again. Not consistently like in their “videos” where they are running it doing their face while it’s massaging & barely hold a charge cheap made plastic!!!!! Waste of money!!!! Never will order from them again.

8 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Best gift ever!

My order arrived on time. My daughter loved her gift—used it as soon as she was able to. Saw results after first try and she said she found it very easy to use. Bought one for myself a few days later!

13 décembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Only used it twice so far..

Order took alittle longer to receive than I expected. Easy to use. Have only used it twice already. Feels like I got a face massage! Will know more to say after I use it more.

9 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Beware of this company

I was told the product was delivered, iI never received it and customer service is not willing to help in anyway so beware of this company!

24 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

This company is fraudulent

This company is fraudulent. They claim they have a money back guarantee yet they do not. They have ignored numerous emails. I will be seeking legal counsel.

23 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Does not honor refund policy

I used the Luminesce Facial Sculptor as directed for almost 30 days but did not see any noticeable improvements or results as claimed by the product.

Given my experience and lack of satisfaction with the results, I requested to return the product and receive a refund within 30 days as per their return policy - they only responded asking for more information about why I was not satisfied, which I again stated the product did not provide the advertised results and then I did not receive an additional response, despite several follow up attempts.

13 décembre 2024
Avis spontané
Noté 4 sur 5 étoiles

I just got it in the mail roughly a…

I just got it in the mail roughly a week ago and super excited to try it out I've used it the last 3 days and it's super relaxing to me. I've been using it in the evening before bed and it has given me so a more relaxed mood to go to sleep. I honestly haven't had it long enough to give a true review of product. I'm hoping to come back with an update of great news😁

30 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Scammer

I placed my order months ago and still haven’t received it. I was emailed a notification claiming it was delivered, but that’s not true. Despite repeated follow-ups, the so-called ‘customer service’ team has yet to contact me.

1 novembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Send me a new unit one that works for…

Send me a new unit one that works for more than just two weeks. Can’t really review the product because two weeks isn’t long enough to know if it was helpful or not. Nobody’s reaching out to me to resolve this issue very disappointed.

12 décembre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus