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Luv Cars Avis 

1 617
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very quick and unitrusive process,a special shout out to Sep for sourcing exactly what I needed at a budget that was cheaper than I anticipated 👍, and to Louise from the handover team, lovely people... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very straightforward and easy experience. I dealt with Kate and she made the experience so easy. After a discussion on the phone, mostly everything else was done via text and email and was really st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the best experience I’ve ever had sorting out finance for me new car. Everything was so easy all done by text as I couldn’t talk and I had the car the very next day - can’t recommend highly eno... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very pleasant staff and gets work done very quickly and professionally. Even though I didn't like 2 or 3 cars you would come back with another 1 and never give up 10 stars

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en finances
  2. aussi dans
  3. Institution financière
  4. Société de crédit et de prêt automobile

Écrit par l'entreprise

At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Écrit par l'entreprise

We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 617)

424 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It was smooth and excellent experience

It was smooth and excellent experience

20 avril 2026
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Réponse de Luv Cars

Hi Kwame, thank you very much for your kind words. We are proud to hear that your experience with us was smooth, this is what we strive for. Enjoy your new vehicle!

Noté 5 sur 5 étoiles

Customer service was very friendly and…

Customer service was very friendly and very helpful from the start to the end.

22 avril 2026
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Réponse de Luv Cars

Hi Viliame, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

I really appreciate Luv car finance…

I really appreciate Luv car finance job.They make my dream real and get me car which i really want so many years .Thank you everyone who been involved to help me get my car.I recomend luv car for everyone they will make your dream in reality !🤩⭐️⭐️⭐️⭐️⭐️

21 avril 2026
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Réponse de Luv Cars

Hi Martins, thank you very much for your detailed positive feedback. We are so proud that we could provide such a good experience for you and we are happy to know that you got a car that you always wanted! We hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

An absolute joy to deal with

An absolute joy to deal with, everyone that I spoke to was incredibly helpful and the entire process was smooth, easy and hassle free. I would highly recommend these guys!

18 avril 2026
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Réponse de Luv Cars

Hi Ben, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles
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Réponse de Luv Cars

Hi, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you think of us again if you or anyone you know needs a new car in future.

Noté 5 sur 5 étoiles

I can tell you how marvellous this…

I can tell you how marvellous this company have been. It can be very daunting getting a car on finance but luv cars have been amazing and we're with us all through the process. Thank you everyone at luv cars

22 avril 2026
Avis spontané
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Réponse de Luv Cars

Hi Yve, thank you very much for your feedback. We are happy to hear that you felt we were with you throughout the whole process, this is the type of interactions we strive for with our customers. We hope you think of us again if you or anyone you know needs a new car in future.

Noté 5 sur 5 étoiles

The company has done everything in my…

The company has done everything in my behalf and that’s why the application was quite easy and quick

17 avril 2026
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Réponse de Luv Cars

Hi Peter, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles
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Réponse de Luv Cars

Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

They were very helpful and sorted it in…

They were very helpful and sorted it in a short of time. I recommend it to everyone

20 avril 2026
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Réponse de Luv Cars

Hi Esmaralda, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.

Noté 1 sur 5 étoiles

Giving only 1 star as get a car

Giving only 1 star as get a car. But service what was provided stressfull unprofessional. We find a car from one of dealer V12 sign an agreement which was very fast and I was thinking thats quick and easy. How I was wrong. Next day started a lot of calls which confirming all my ID and so on. As working person cant answer all the time askimg call back at exact time never call back on time. As understand they only starting working around 1-2 pm at list. Paid deposit for dealer to reserve the car and after 3 hours Brokers called me and told dealer not giving this car to me as they not working with this brokers. I need to start again to look another car. contact dealer by myself again agreement again milions of calls nearly at 4-5 pm . Try to sorting all collection question. It was again issues from missing paperwork from dealer asking dealer to sort.Brokers again not doing there job. Day before looks like sorted but hey nooo lender thinking collection another day. Need to call lender sorting collection day but I am already on a way to collect car. Was driving woth no idea if I will get this car. Sorted finaly collected car. 50% of brokers job was done by my wife. And £700 fee looks like unfair to pay. If you want to have all week at list stress go to this brokers.

14 avril 2026
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Réponse de Luv Cars

Hi Andrej, thank you for taking the time to share your feedback.

We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.
We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Noté 5 sur 5 étoiles

No hassle and keep me posted on every…

No hassle and keep me posted on every step. Never bought a car hassle free.

17 avril 2026
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Réponse de Luv Cars

Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience and are happy to know that we kept you informed. Enjoy your new vehicle.

Noté 5 sur 5 étoiles

excellent

good service

16 avril 2026
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Réponse de Luv Cars

Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. Enjoy your new vehicle.

Noté 4 sur 5 étoiles

The company has been respectful and…

The company has been respectful and very pleasant to deal with. Not pushy like some others.

13 avril 2026
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Réponse de Luv Cars

Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

Great help very quick turn around

Great help very quick turn around

16 avril 2026
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Réponse de Luv Cars

Hi Karen, thank you for taking the time to leave us a review. We are happy to hear that you got everything sorted with no fuss. Enjoy your new vehicle.

Noté 5 sur 5 étoiles

Awesome company can't thank them enough

Awesome company can't thank them enough

15 avril 2026
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Réponse de Luv Cars

Hi Richard, thank you for taking the time to leave us a positive review. We are proud to hear that you had a positive experience with us. We greatly appreciate your recommendation to others.

Noté 5 sur 5 étoiles

I had a good experience with Luv Car…

I had a good experience with Luv Car Loans. The application process was simple and quick, and the staff were helpful and professional. They explained everything clearly and helped me find a car finance option that worked for my budget. I appreciate the support and would recommend them to anyone looking for car finance.

10 avril 2026
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Réponse de Luv Cars

Hi Praise, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service and that you found our application process simple and quick. Enjoy your new vehicle.

Noté 5 sur 5 étoiles

Very helpful team and great customer…

Very helpful team and great customer service

13 avril 2026
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Réponse de Luv Cars

Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

I recently used Luv Car Finance to help…

I recently used Luv Car Finance to help me secure car finance and I am very happy with the service. The team were friendly, professional, and patient, explaining everything clearly from start to finish. I never felt pressured at any point.

The whole process was smooth and quick, and I was kept updated throughout, which made everything much less stressful. They were always available to answer my questions and made sure I understood each step.

I would definitely recommend Luv Car Finance to anyone looking for car finance, especially if you’ve had difficulties elsewhere.

29 décembre 2025
Avis spontané
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Réponse de Luv Cars

Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service and that you found the whole process smooth. We greatly appreciate your recommendation to others. Thank you again.

Noté 4 sur 5 étoiles

Great peaple very helpful

Great peaple very helpful

11 avril 2026
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Réponse de Luv Cars

Hi Ric, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.

L’expérience Trustpilot

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