Very quick and unitrusive process,a special shout out to Sep for sourcing exactly what I needed at a budget that was cheaper than I anticipated 👍, and to Louise from the handover team, lovely people... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very straightforward and easy experience. I dealt with Kate and she made the experience so easy. After a discussion on the phone, mostly everything else was done via text and email and was really st... Voir plus
L'entreprise a répondu
I had the best experience I’ve ever had sorting out finance for me new car. Everything was so easy all done by text as I couldn’t talk and I had the car the very next day - can’t recommend highly eno... Voir plus
L'entreprise a répondu
Very pleasant staff and gets work done very quickly and professionally. Even though I didn't like 2 or 3 cars you would come back with another 1 and never give up 10 stars
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Écrit par l'entreprise
- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Coordonnées de contact
The Blue Tower, MediaCityUK, M50 2ST , Salford, Royaume-Uni
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Luv Cars
Hi Nsimba, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.
Absolutely so happy found my dream car…
Absolutely so happy found my dream car all the paperwork was so easy I done my application and whithin 2 days I drove away in my dream car Absolutely 10/10 customer services very happy.
7 mai 2026
Réponse de Luv Cars
Hi Laura, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one and that you found your dream car! We hope you enjoy your new vehicle.
L uv cars are very great and nice…
L uv cars are very great and nice coustomer service and cars great I am very happy from luv cars thank you very much
7 mai 2026
Réponse de Luv Cars
Hi, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
Very helpful and informative
Very helpful and informative. Let me know what was happening all the way through the whole process.
30 avril 2026
Réponse de Luv Cars
Hi, thank you very much for your feedback. We are happy to hear that you were kept informed throughout the whole process. We hope you think of us again if you or anyone you know needs a new car in future.
Interest in pounds not percentage over and above the actual price of the car
Continues phone calls to close the deal,putting pressure on the buyer.
5 mai 2026
Réponse de Luv Cars
Hi, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your communication concerns. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a
resolution.
Please contact our customer service department at your earliest convenience so we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Constantly interaction with customer…
Constantly interaction with customer to ensure all is well and good. Polite and friendly staff who knows what the customer wants.
2 mai 2026
Réponse de Luv Cars
Hi Olajide, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
Simple and easy service.
Simple and easy service. No hard sell and no pressure to buy any add-ons.
1 mai 2026
Réponse de Luv Cars
Hi Christopher, thank you for taking your time to leave a positive review. We are glad to hear you found our service simple. We hope you enjoy your new vehicle.
Issac was great he went the extra mile…
Issac was great he went the extra mile to make sure i got the car i wanted the other staff that where involved where really helpful to
29 avril 2026
Réponse de Luv Cars
Hi Barry, thank you for taking the time to leave us a review. Thank you for your kind feedback on Issac. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Réponse de Luv Cars
Hi, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
Réponse de Luv Cars
Hi Shirley, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
I was well looked after by Ali…
I was well looked after by Ali everything was explained to me in detail and I was reassured every step of the was and Ali helped me find my dream car
29 avril 2026
Avis spontané
Réponse de Luv Cars
Hi Neil, thank you for taking the time to leave us a review. Thank you for your kind feedback on Ali. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
The sales and admin team were very…
The sales and admin team were very helpful, polite and courteous at all times and very professional
1 mai 2026
Réponse de Luv Cars
Hi, thank you very much for your feedback. We are happy to hear that our sales and admin team were helpful and polite. Enjoy your new vehicle.
Réponse de Luv Cars
Hi Andrea, thank you very much for your positive review. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
Very good help super service.
24 avril 2026
Réponse de Luv Cars
Hi, thank you very much for your kind words. We are proud to hear that you found our service helpful. We hope you enjoy your new vehicle.
I was told different to what the car…
I was told different to what the car dealership was told, plus 3 days later I'm still waiting for a phone call to try and sort out my car.
24 avril 2026
Réponse de Luv Cars
Hi Stephen, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your communication concerns. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a
resolution.
Please contact our customer service department at your earliest convenience so we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Réponse de Luv Cars
Hi David, thank you very much for your feedback. We are happy to hear that you found the whole process quick and efficient. Enjoy your new vehicle.
Luv cars made my car buying experience…
Luv cars made my car buying experience so much more easier than when I've bought before
25 mars 2026
Réponse de Luv Cars
Hi Carla, thank you very much for your review. We are glad to hear that your experience with us was such a positive and easy one. Enjoy your new vehicle!
Réponse de Luv Cars
Hi John, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team and that they were fast and friendly. We hope you enjoy your new vehicle.
Good experience👍
10 avril 2026
Réponse de Luv Cars
Hi Steve, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
Réponse de Luv Cars
Hi Gareth, thank you for taking the time to leave us a review. Thank you for your kind feedback on Ali. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
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