Nie jest możliwe zarejestrowanie karty eSim online dla Polski. Trzeba pojechać do sklepu Żabka. Nie wszystkie oddział Poczty Polskiej rejestrują karty eSim Lyca. Odmówiono mi rejestracji na poczcie w... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Witam. W tym momencie mam jeszcze aktywny pakiet do wszystkich M, doładowałam konto i kupiłam odrazu online następny pakiet, od tego momentu padła mi sieć. Nie działa ani aktywny pakiet ani kolejny,... Voir plus
L'entreprise a répondu
My experience has not been satisfactory. First, I bought what I was told was a new SIM card, but it turned out to have been previously used, and no one informed me about this. Second, the int... Voir plus
Jedna z tańszych ofert, używam głównie w roamingu bo jest tanio i raczej bezproblemowo, miałem raz problem z zasięgiem ale przemiła pani z obsługi klienta poinstruowała co zrobić aby przywrócić zasięg... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Lycamobile oferuje darmową kartę SIM Prepaid na tanie międzynarodowe i krajowe rozmowy oraz pakiety internetowe. Zamów online kartę SIM z usługą przedpłaconą lub doładowanie już dziś!
Coordonnées de contact
Pologne
- lycamobile.pl
3,0
Moyen
275 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helped to set up a new sim card
Helped to set up a new sim card, was patient , explained a lot, helped to log in to lycamobile website, then set up mobile internet. Support name Anish(3206)
31 juillet 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Aloyzas,
Thank you for your time to help us with your review. We are glad you are satisfied with the service offered by Anish. You are welcome to let us know if we are missing something to get you satisfied for an excellent star rating.
Kind regards,
Bhuvana
Lycamobile team
Very good 🙂and nice price for pockets
23 juillet 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Customer,
We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to concern agent.
Kind regards,
Bhuvana
Lycamobile team
Anish(3206) knows what exactly the…
Anish(3206) knows what exactly the problem is and instruction are given accordingly to solve the issue. It was great to have timely response
12 juillet 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Sreenu,
Thank you for your appreciation for our agent and we will keep our service up as always to ensure constant delivery to you by the lycamobile customer service representative and we will convey your kind words to Anish.
Kind regards,
Bhuvana
Lycamobile team
Very good help with my problem ,sim…
Very good help with my problem ,sim damage ,but issue sortet
7 juillet 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Rafal,
Thank you for your appreciation for our agent and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
My lyca number was not working from…
My lyca number was not working from about last 4 to 5 months, then I chated with the customer care his name vinodhini and he helped me to get my old number back thanks a lot for such a good service..
29 juin 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Anwar,
We are glad to receive your kind words to our lycamobile customer service representative and we will ensure that, as always, we provide you with the best possible service and convey your appreciation to Vignesh.
Kind regards,
Bhuvana
Lyamobile team
Very good service and assistance
22 juin 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Harikrishnan,
We're delighted to hear that you had an amazing experience at Lycamobile. Our agents on the ground deserve all the credit and we'll pass your message to them.
Regards,
Albert
Lycamobile team
Compliment on Customer Service via Live Chat
I did not know how to activate the pre-paid bundle, so I asked for help via LIVE CHAT.
Vinodhini was really helpful. She responded quick and supported me well. Thank you again!
20 juin 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Nguyen,
We are glad to receive your kind words to our lycamobile customer service representative and we will ensure that, as always, we provide you with the best possible service and convey your appreciation to Vinodhini.
Kind regards,
Bhuvana
Lycamobile team
Vinodhini
Customer Care Person Name - Vinodhini.
I Appreciate her help. I have got very quick response and happy with service
18 juin 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Yoga,
Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
That review for Vinodhini
That review for Vinodhini Would like to thank you for your fast and helpful service you provided for transferring my old number .
8 juin 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Sidahmed,
We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to Vinodhini.
Kind regards,
bhuvana
Lycamobile team
THE BEST EMPLOYEE REGINA
I would say the girl name is regina who helped me for changing my lyca new sim to old number, it was very quick and very supportive manner, i really apprecaited that, THANK YOU AGAIN TO REGINA
6 juin 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Yash,
Thank you for your appreciation for our agent REGINA and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
bhuvana
Lyamobile team
Quick help given
There was a CSR named Vinodhni who was really calm and super friendly! I lost my phone and had to change my number from new to restoring the old one and she helped me as quickly she could. She definitely omitted some of my stress after losing my phone. :) Thanks
3 juin 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Dhruvesh,
Thanks for taking the time to share your opinion on Lycamobile Service. It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best, and we will convey your kind words to Vinodhni . Thank you and remember; we value you!
Kind regards,
bhuvana
Lycamobile team
Wonderful service with friendly and…
Wonderful service with friendly and professional handling of my issue by Vinodhini. Kudos.
31 mai 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Mouni,
We are excited to know you were impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Vinodhini.
Kind regards,
bhuvana
Lycamobile team
Vinodhini helped a lot in transferring…
Vinodhini helped a lot in transferring my old number to new sim card ..lot of patience in replying and very polite response...very happy to chat with Vinodhini
31 mai 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Srinivas,
We are glad to receive your kind words to our lycamobile customer service representative and we will ensure that, as always, we provide you with the best possible service and convey your appreciation to Vinodhini.
Kind regards,
bhuvana
Lycamobile team
It was nice talking to anish (3206) he…
It was nice talking to anish (3206) he has raised the complaint report once it get verified it will be more better
28 mai 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Ravindra,
We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to anish.
Kind regards,
Bhuvana
Lycamobile team
Lost simcard
I lost my simcard and received proper steps to replace it by Vinodhini (agent)
25 mai 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Dam,
Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
Vinodhini has helped me to transfer my…
Vinodhini has helped me to transfer my old lyca mobile number to new sim card. Thank you for your support!!
21 mai 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Jitendra,
Thank you for your valuable feedback about Lycamobile. We will look forward to serving our customers well. We will ensure that your kind words reach Vinodhini.
Regards,
Albert
Lycamobile team
There was great support by Vinodhini
There was great support by Vinodhini. It was best experience ever. Thank you so much for assisting me and provide right information to me.
20 mai 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Rajan,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.
Regards,
Albert
Lycamobile team
Open-friendly and attentive operator…
Open-friendly and attentive operator Vinodhini helped me perfectly to solve the problem with lost sim-card. Thanks for the good service!
20 mai 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Customer,
Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.
Regards,
Albert
Lycamobile team
Great experience after i talked with an…
Great experience after i talked with Vinod Hindi.He was very calm and explained me each and every steps about the problems and solutions to my data plan.I was having trouble for 24 hours and could not get english speaking assistance. As soon as i reached out to him problem was solved within some moments. Thanks. Reccomend.👍👍👍
16 mai 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Rukesh,
Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
New customer problem
New customer problem : The agent named Vinodhini helped me resolve my bundle problem. Thank you.
13 mai 2022
Avis spontané
Réponse de Lyca Mobile PL
Dear Laly,
Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
L’expérience Trustpilot
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