We had great customer service trying to finish our book. We got several extensions to edit stories and put in our pictures. Quick email responses helped us continue the process when we had some edi... Voir plus

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Lisez les avis des autres
I was so excited to get the opportunity to create my very own book filled with my favorite memories. I received this gift from our daughters. I honored my husband, daughters, grandchildren, parents, s... Voir plus
In the beginning since I am not too keen on technolog but it became easier as I continue on. The spell check help. Photos I struggle but my husband assisted me. The end result was great, and my chi... Voir plus
I'm almost halfway through the year managing a shared MemoryGram book for my parents. I paid to have two storytellers and the questions have been getting delivered inconsistently at best. One week my... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Preserving family stories through keepsake books, QR Medallions, and professional biography services ❤️ BBB Accredited & Backed by Howie Mandel 🇺🇸 Based in Austin, TX
Coordonnées de contact
Etats-Unis
- memorygram.com
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de memorygram.com
Wayne's World
Memorygram was given to me as a Christmas present. I decided to document my life from birth to the current age of 76, using narrative and numerous photos. It allowed me to recall many events that I experienced as a child and my achievements as an adult. My autobiography ended up being 46 chapters that required over 200 pages to cover my key moments of my personal life, and that with my family and friends. What a great way to capture my life with my children and to share with the generations to follow.
Now for a few comments about Memorygram. The software to create your book is pretty easy to manage, but naturally, we all have a few questions about the process. Memorygram provided me with great support by email whenever I had a question. The response was quick and very professional. Kris, thanks for all your support in helping me publish a great book. Your printers did a great job of turning my manuscript into a well-constructed book.
In summary, if you're looking for a unique and personal achievement, a Memorygram book will capture your memories forever.

Réponse de memorygram.com
Memorygram made it so easy!
Memorygram made it so easy. I went through 65 years of pictures, which was an emotional experience and I thoughtfully put down in my own words the story of my life. Putting pictures in my book lent itself to telling my story. I gave a book to each of my sons and kept one for me. I am so glad I did it. I forgot some interesting stories and will do a sequel book.

Réponse de memorygram.com
Memorygram helps us keep memories…alive!
Memorygram helps us keep memories alive! The process of uploading photos and videos was seamless and easier than expected. We ordered the heart shaped medallion and it is a perfect size. After looking around the cemetery, I noticed another companies markers on a few gravesites. Trying to view their QR codes required to enter so many details I gave up before even reaching their photos and stories. Friends and family are able to leave tributes when visiting the site. I brings so much joy and comfort knowing he has not been forgotten

Réponse de memorygram.com
Just incredible and more than we could…
Just incredible and more than we could have ever hoped for in all honesty. We got this for our Father last Father's Day and he found the entire process very easyso I can't recommend this product or the team more. Excellent customer service by the way.

Réponse de memorygram.com
Memorygram customer support stepped up…
Memorygram customer support stepped up to help my dad add photos and also reviewing his story. It was too important given that these were HIS stories (and really OUR stories). High marks

Réponse de memorygram.com
The platform was incredibly easy to use…
The platform was incredibly easy to use and being able to record his voice instead of typing in the stories was made the whole thing a lot easier for data.

Réponse de memorygram.com
My experience with Memorygram was…
My experience with Memorygram was incredible. Outstanding customer experience. Answered the phones whenever my dad called. I would highly recommend them

Réponse de memorygram.com
Highly recommend Memorygram.
I would highly recommend Memorygram to anyone wanting to capture their life story or stories. I found the process very interactive, with the questions provided allowing me to write a structured story, and to recall memories that I might have missed otherwise. I was able to select a pace that worked best for me. The book ordering process allowed me to publish a book which best reflected my style and color preferences. The entire process is really well thought out and provides an easy-to-follow path to successful completion.

Réponse de memorygram.com
Avoid!!
Yuck!! The platform is incredibly confusing and hard to use & it didn't save a story so it was lost.
Customer service was not helpful.
I do NOT recommend them - use your money and time elsewhere.

Réponse de memorygram.com
FINALY!!!-Innovative. High quality, beautiful memorial to loved ones
"What a great experience to work with a memorial company that makes memories come to life and creates a legacy that will live through eternity.!!!!!! The answer to making sure my son's story is told and that he will never be forgotten, Thank you Memorygram. Memorygram thorough process, support and customer service is appreciated while being second to none. I have given Memorygram as gifts and have been deeply touched by the reaction when receiving and how thankful when they open Daniel’s Memorygram. I also attend and facilitate grief groups. We have provided more than 25 Memorygram for families in mourning. Not one complaint or concern by anyone. They have all reacted and reported their experience as very positive. Memorygram customer service is truly impressive! Kind, empathetic, timely and responsive. Grief is dark and often very heavy. Memorygram provides a welcomed light that lightens.

Réponse de memorygram.com
Love that it allows videos
"I had created a memorial through a different service but it would not allow video so this one was better for me."

Réponse de memorygram.com
Loving the process
"I have not finished my book, and it is still in the making process. I have found the process very easy and look forward to finishing in the next few months. I even purchased an opportunity for my brother to write one for his family."

Réponse de memorygram.com
I absolutely love Memorygram
I absolutely love Memorygram! I purchased a medallion for my grandma’s memorial and it’s honestly one of the most meaningful things I’ve done. Being able to upload photos, stories, and even a voice message made it feel so personal and special—not just for me, but for everyone in my family who’s seen it.
The setup was really easy, and I had a couple of questions when I was personalizing everything. Customer service replied quickly each time, and they were incredibly helpful and professional. It felt like they genuinely cared, which made the whole experience even better.
I love that the medallion is something permanent that people can visit and connect with. It brings so much comfort. Highly recommend to anyone looking for a thoughtful way to honor a loved one.

Réponse de memorygram.com
Heartwarming and Hassle-Free
Creating a memoir for my mother through Memorygram was surprisingly easy and deeply meaningful. Larry guided us through smoothly and professionally. The attention to detail made this a premium and heartwarming experience. Highly recommended!

Réponse de memorygram.com
Family Legacy Book
Our 7 week journey (start to finish) in the production of a family Memorygram legacy book was an extremely positive experience. Co-owner Larry responded expeditiously to a request submitted on their web site for a consultation. During a 15 minute conversation we described the overall objectives of the Memorygram project we envisioned and he responded that his company would meet all the time and quality objectives we outlined. He and his staff managed our project in a very organized and professional manner providing excellent guidance and very helpful support. Communications were frequent, timely and effective. My wife and I are thoroughly pleased with the Memorygram legacy book and additional copies we purchased. Our beautiful legacy book will definitely be a “hit” with our family in the coming days.

Réponse de memorygram.com
Simple Process and Beautiful Results
I had a fantastic experience using this service to create a custom photo book. The website was user-friendly, making it easy to upload my photos and add captions. I had some questions about the layout and customer service was very responsive, helping me sort out everything quickly. When the book arrived, it exceeded my expectations. The quality was top-notch—vibrant photos, thick pages and sturdy binding. It was a perfect gift for my parents and they were so touched. I'll definitely use this service again for future projects. Highly recommend for anyone looking to preserve memories!

Réponse de memorygram.com
Memories with Music
The thing that separates memorygram from all the others is the music. No better way than to view memories of our loved one with a song. It’s another way to “feel” our loved ones. The medallion and dog tag are beautiful and certainly made to last. Customer service responded promptly to any questions and issues regarding my order. Good experience!

Réponse de memorygram.com
Incredible level of support
I just submitted my final story for publication in my book so I cannot comment on the book itself. What I can comment on is the thoughtful questions that are proposed as well as the option of adding your own questions. Most important was the incredible level of support I received from their staff when I had questions about submissions and the actual layout of the book. They offered timely responses and specific responses to my questions. Thanks for the help. I can’t wait to see my grandsons’book!

Réponse de memorygram.com
Received book-disappointef
Received book. It wasn't even put in order. I had labeled chapter 1 etc. hoping company would print book in chapter order,but NO. Entire book print in backwards order. Very disappointed.

Réponse de memorygram.com
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