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memorygram.com Avis 108

TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 4 sur 5 étoiles

We had great customer service trying to finish our book. We got several extensions to edit stories and put in our pictures. Quick email responses helped us continue the process when we had some edi... Voir plus

Noté 5 sur 5 étoiles

I was so excited to get the opportunity to create my very own book filled with my favorite memories. I received this gift from our daughters. I honored my husband, daughters, grandchildren, parents, s... Voir plus

Noté 5 sur 5 étoiles

In the beginning since I am not too keen on technolog but it became easier as I continue on. The spell check help. Photos I struggle but my husband assisted me. The end result was great, and my chi... Voir plus

Noté 1 sur 5 étoiles

I'm almost halfway through the year managing a shared MemoryGram book for my parents. I paid to have two storytellers and the questions have been getting delivered inconsistently at best. One week my... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels
  2. Maison d'édition
  3. Graveur

Écrit par l'entreprise

Preserving family stories through keepsake books, QR Medallions, and professional biography services ❤️ BBB Accredited & Backed by Howie Mandel 🇺🇸 Based in Austin, TX


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

108 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

This was a very meaningful gift

This was a very meaningful gift
for my dad!

11 septembre 2025
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Réponse de memorygram.com

Thank you for sharing this with us! We’re so happy to hear that Memorygram became such a meaningful gift for your dad. Knowing our books can bring joy and preserve cherished memories for families is exactly why we do what we do.
Best regards,
The Memorygram Team

Noté 5 sur 5 étoiles

Wayne's World

Memorygram was given to me as a Christmas present. I decided to document my life from birth to the current age of 76, using narrative and numerous photos. It allowed me to recall many events that I experienced as a child and my achievements as an adult. My autobiography ended up being 46 chapters that required over 200 pages to cover my key moments of my personal life, and that with my family and friends. What a great way to capture my life with my children and to share with the generations to follow.
Now for a few comments about Memorygram. The software to create your book is pretty easy to manage, but naturally, we all have a few questions about the process. Memorygram provided me with great support by email whenever I had a question. The response was quick and very professional. Kris, thanks for all your support in helping me publish a great book. Your printers did a great job of turning my manuscript into a well-constructed book.
In summary, if you're looking for a unique and personal achievement, a Memorygram book will capture your memories forever.

18 septembre 2025
Avis spontané
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Réponse de memorygram.com

Thank you so much for sharing your incredible story and experience with Memorygram! We’re truly honored that you chose to document your life’s journey in such a meaningful way, and it’s wonderful to hear how the process helped you reflect on both your childhood memories and your many achievements. Knowing that your autobiography will be a treasured legacy for your children and future generations is exactly the kind of impact we hope to create.
We’re also so glad our team was able to support you along the way and that the final book met your expectations in both quality and care. Your kind words mean the world to us, and we’re grateful for the opportunity to help bring your story to life.
Best regards,
The Memorygram Team

Noté 5 sur 5 étoiles

Memorygram made it so easy!

Memorygram made it so easy. I went through 65 years of pictures, which was an emotional experience and I thoughtfully put down in my own words the story of my life. Putting pictures in my book lent itself to telling my story. I gave a book to each of my sons and kept one for me. I am so glad I did it. I forgot some interesting stories and will do a sequel book.

11 septembre 2025
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Réponse de memorygram.com

Thank you for sharing your wonderful experience with us! We’re so glad to hear that Memorygram made it easy for you to bring together 65 years of memories into a meaningful book. It’s beautiful that you were able to capture your life story with photos and words, and even more special that you shared it with your sons. Knowing that it brought both reflection and joy means so much to us—and we love that you’re already thinking about a sequel!
Best regards,
The Memorygram Team

Noté 5 sur 5 étoiles

Memorygram helps us keep memories…alive!

Memorygram helps us keep memories alive! The process of uploading photos and videos was seamless and easier than expected. We ordered the heart shaped medallion and it is a perfect size. After looking around the cemetery, I noticed another companies markers on a few gravesites. Trying to view their QR codes required to enter so many details I gave up before even reaching their photos and stories. Friends and family are able to leave tributes when visiting the site. I brings so much joy and comfort knowing he has not been forgotten

27 mai 2025
Avis spontané
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Réponse de memorygram.com

Thank you so much for sharing this, and we are so sorry for your loss. Knowing that friends and family can visit, scan, and be instantly connected to his memories and stories is exactly what we set out to create. We are so glad the medallion and the experience exceeded your expectations, and that it is bringing joy and comfort during such a tender time. He will not be forgotten.

With Gratitude, The Memorygram Team

Noté 5 sur 5 étoiles

Just incredible and more than we could…

Just incredible and more than we could have ever hoped for in all honesty. We got this for our Father last Father's Day and he found the entire process very easyso I can't recommend this product or the team more. Excellent customer service by the way.

9 juin 2025
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Réponse de memorygram.com

Thank you so much for your kind words—we’re honored to hear that Memorygram exceeded your expectations and made for such a meaningful Father’s Day gift. It’s wonderful to know your father found the process easy and enjoyable, and we truly appreciate the shoutout to our customer service team.

Best Regards,
The Memorygram Team

Noté 5 sur 5 étoiles

Memorygram customer support stepped up…

Memorygram customer support stepped up to help my dad add photos and also reviewing his story. It was too important given that these were HIS stories (and really OUR stories). High marks

5 mai 2025
Avis spontané
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Réponse de memorygram.com

Thank you so much for your kind words. We’re honored to have played a small role in helping preserve your dad’s stories—and your family’s legacy. It means a lot to know our team could support you along the way.

Best Regards,
The Memorygram Team

Noté 5 sur 5 étoiles

The platform was incredibly easy to use…

The platform was incredibly easy to use and being able to record his voice instead of typing in the stories was made the whole thing a lot easier for data.

21 mai 2025
Avis spontané
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Réponse de memorygram.com

Thank you for your kind words! We’re so glad to hear that the platform—and especially the voice recording feature—helped make things easier for your dad. That’s exactly what we hope for.

Best Regards,
The Memorygram Team

Noté 5 sur 5 étoiles

My experience with Memorygram was…

My experience with Memorygram was incredible. Outstanding customer experience. Answered the phones whenever my dad called. I would highly recommend them

20 mai 2025
Avis spontané
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Réponse de memorygram.com

Thank you so much for the kind words! We’re honored to have supported your dad’s storytelling journey and truly appreciate your recommendation.

Best Regards,
The Memorygram Team

Noté 5 sur 5 étoiles

Highly recommend Memorygram.

I would highly recommend Memorygram to anyone wanting to capture their life story or stories. I found the process very interactive, with the questions provided allowing me to write a structured story, and to recall memories that I might have missed otherwise. I was able to select a pace that worked best for me. The book ordering process allowed me to publish a book which best reflected my style and color preferences. The entire process is really well thought out and provides an easy-to-follow path to successful completion.

15 avril 2025
Avis spontané
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Réponse de memorygram.com

Thank you for your thoughtful review! We’re so glad to hear that the process helped you reflect and capture your memories in a meaningful way. It’s wonderful to know that the flexibility and customization helped make the final book truly your own.

Best Regards,
The Memorygram Team

Noté 1 sur 5 étoiles

Avoid!!

Yuck!! The platform is incredibly confusing and hard to use & it didn't save a story so it was lost.
Customer service was not helpful.
I do NOT recommend them - use your money and time elsewhere.

26 mai 2025
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Réponse de memorygram.com

Hi Heidi — I hope you're well. We reviewed our order history, user list, and customer support records but couldn’t find an account or email associated with your name. If this feedback is based on an experience with Memorygram, we’d truly appreciate if you could reply to any customer service communication so we can provide the prompt, thoughtful support every customer deserves.

Noté 5 sur 5 étoiles

FINALY!!!-Innovative. High quality, beautiful memorial to loved ones


"What a great experience to work with a memorial company that makes memories come to life and creates a legacy that will live through eternity.!!!!!! The answer to making sure my son's story is told and that he will never be forgotten, Thank you Memorygram. Memorygram thorough process, support and customer service is appreciated while being second to none. I have given Memorygram as gifts and have been deeply touched by the reaction when receiving and how thankful when they open Daniel’s Memorygram. I also attend and facilitate grief groups. We have provided more than 25 Memorygram for families in mourning. Not one complaint or concern by anyone. They have all reacted and reported their experience as very positive. Memorygram customer service is truly impressive! Kind, empathetic, timely and responsive. Grief is dark and often very heavy. Memorygram provides a welcomed light that lightens.

5 mars 2025
Avis spontané
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Réponse de memorygram.com

Your words truly moved us. Thank you for trusting Memorygram to help preserve Daniel’s story—and for sharing our service with so many others walking through grief. We’re honored to be a small part of such meaningful remembrance and connection.

Your feedback means the world to our entire team.

Best Regards,
The Memorygram Team

Noté 5 sur 5 étoiles

Love that it allows videos

"I had created a memorial through a different service but it would not allow video so this one was better for me."

2 mai 2025
Avis spontané
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Réponse de memorygram.com

We’re so glad Memorygram could offer the features you were looking for—videos can be such a powerful way to bring memories to life. Thank you for sharing your experience with us.

Best Regards,
The Memorygram Team

Noté 5 sur 5 étoiles

Loving the process

"I have not finished my book, and it is still in the making process. I have found the process very easy and look forward to finishing in the next few months. I even purchased an opportunity for my brother to write one for his family."

30 avril 2025
Avis spontané
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Réponse de memorygram.com

Thank you so much for your kind words! We’re so glad to hear you’re enjoying the process and finding it easy to navigate. It means a lot to us that you’ve extended the experience to your brother as well—what a wonderful gift for his family. We’re excited for you to finish your book and are here if you need anything along the way.

Best regards,
The Memorygram Team

Noté 5 sur 5 étoiles

I absolutely love Memorygram

I absolutely love Memorygram! I purchased a medallion for my grandma’s memorial and it’s honestly one of the most meaningful things I’ve done. Being able to upload photos, stories, and even a voice message made it feel so personal and special—not just for me, but for everyone in my family who’s seen it.

The setup was really easy, and I had a couple of questions when I was personalizing everything. Customer service replied quickly each time, and they were incredibly helpful and professional. It felt like they genuinely cared, which made the whole experience even better.

I love that the medallion is something permanent that people can visit and connect with. It brings so much comfort. Highly recommend to anyone looking for a thoughtful way to honor a loved one.

8 avril 2025
Avis spontané
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Réponse de memorygram.com

Thank you so much for sharing this beautiful review. It means the world to us to hear how meaningful your medallion has been—not just for you, but for your whole family. We’re honored to have played a small part in helping you create such a lasting and personal tribute for your grandma.

We’re also so glad our team was able to support you throughout the setup process. Your kind words truly made our day. Thank you again for trusting us.

Best regards,
The Memorygram Team

Noté 5 sur 5 étoiles

Heartwarming and Hassle-Free

Creating a memoir for my mother through Memorygram was surprisingly easy and deeply meaningful. Larry guided us through smoothly and professionally. The attention to detail made this a premium and heartwarming experience. Highly recommended!

22 janvier 2025
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Réponse de memorygram.com

Thank you so much for your kind words! We’re truly honored to have helped preserve your mother’s story, and we’re thrilled to hear the experience felt both meaningful and seamless. We’ll be sure to pass along your appreciation to Larry—he’ll be so glad to know his support made a difference. Thank you again for trusting Memorygram with something so special.

Warm regards,
The Memorygram Team

Noté 5 sur 5 étoiles

Family Legacy Book

Our 7 week journey (start to finish) in the production of a family Memorygram legacy book was an extremely positive experience. Co-owner Larry responded expeditiously to a request submitted on their web site for a consultation. During a 15 minute conversation we described the overall objectives of the Memorygram project we envisioned and he responded that his company would meet all the time and quality objectives we outlined. He and his staff managed our project in a very organized and professional manner providing excellent guidance and very helpful support. Communications were frequent, timely and effective. My wife and I are thoroughly pleased with the Memorygram legacy book and additional copies we purchased. Our beautiful legacy book will definitely be a “hit” with our family in the coming days.

22 mars 2025
Avis spontané
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Réponse de memorygram.com

Thank you so much for your thoughtful and detailed review. We’re thrilled to hear that your seven-week journey with Memorygram was such a positive experience and that the legacy book turned out beautifully. Larry and our team truly enjoyed working with you, and we’re so glad we could bring your vision to life within your timeline and expectations.

It’s especially meaningful to know that the book will be cherished by your family for years to come. Thank you for trusting us with your story—it was an honor to help preserve it.

Best regards,
The Memorygram Team

Noté 5 sur 5 étoiles

Simple Process and Beautiful Results

I had a fantastic experience using this service to create a custom photo book. The website was user-friendly, making it easy to upload my photos and add captions. I had some questions about the layout and customer service was very responsive, helping me sort out everything quickly. When the book arrived, it exceeded my expectations. The quality was top-notch—vibrant photos, thick pages and sturdy binding. It was a perfect gift for my parents and they were so touched. I'll definitely use this service again for future projects. Highly recommend for anyone looking to preserve memories!

27 février 2025
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Réponse de memorygram.com

Thank you for your wonderful review! We’re so happy to hear that you had a smooth experience creating your book and that our customer service team could assist you along the way. It means so much to us that your parents loved their gift, and we’re honored to be part of preserving your cherished memories. We can’t wait to help with your next project! 💗

—The Memorygram Team

Noté 5 sur 5 étoiles

Memories with Music

The thing that separates memorygram from all the others is the music. No better way than to view memories of our loved one with a song. It’s another way to “feel” our loved ones. The medallion and dog tag are beautiful and certainly made to last. Customer service responded promptly to any questions and issues regarding my order. Good experience!

13 février 2025
Avis spontané
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Réponse de memorygram.com

Thank you so much for your kind words! We’re thrilled to hear that the music feature helped make your Memorygram experience even more special. Music has such a powerful way of connecting us to our loved ones, and we’re honored to be part of preserving those cherished memories. We’re also glad to know you’re happy with the quality of your medallion and dog tag!

If you ever need anything in the future, we’re always here to help.

Thank you,
Memorygram Support Team

Noté 5 sur 5 étoiles

Incredible level of support

I just submitted my final story for publication in my book so I cannot comment on the book itself. What I can comment on is the thoughtful questions that are proposed as well as the option of adding your own questions. Most important was the incredible level of support I received from their staff when I had questions about submissions and the actual layout of the book. They offered timely responses and specific responses to my questions. Thanks for the help. I can’t wait to see my grandsons’book!

22 janvier 2025
Avis spontané
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Réponse de memorygram.com

Thank you for your kind words! We’re so glad you found the questions meaningful and enjoyed the flexibility to add your own. Our team is always happy to help, and we appreciate you recognizing our support. We can’t wait for you to receive your grandson’s book—we hope it becomes a cherished keepsake for your family!

Thank you,
Memorygram Support Team

Noté 1 sur 5 étoiles

Received book-disappointef

Received book. It wasn't even put in order. I had labeled chapter 1 etc. hoping company would print book in chapter order,but NO. Entire book print in backwards order. Very disappointed.

30 décembre 2024
Avis spontané
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Réponse de memorygram.com

We’re sorry to hear that you were disappointed with the final print of your book. Memorygram follows a DIY process, meaning all edits and formatting are completed by the user before submitting the final draft for printing. We understand how frustrating this must be, and we’d love to help you correct the order and print the book exactly as you intended.

Please reach out to us at hello@memorygram.com, and we’d be happy to guide you through fixing the layout and ensuring your book is printed the way you want.

Thank you,
Memorygram Support Team

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