Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent 5-star service from the Norwich branch of Metro Rod. We had Charlie come out to deal with sluggish and smelly internal kitchen and bathroom drainage in our City flat. He was on time, ve... Voir plus

Noté 5 sur 5 étoiles

I had a blocked drain and had arranged it to be cleared through my insurance company. They did not instruct Metro Rod correctly so the work was not carried out initially as intended. It was getting la... Voir plus

Noté 5 sur 5 étoiles

Cliff did an excellent job reversing his 6 wheeled tanker down my narrow 100 yard drive. He arrived on time and got the job complete.

Noté 1 sur 5 étoiles

Booked to empty two septic tanks at same location, charged the same amount for both jobs even though one was documented for less money due to no call out fee/ no travelling time and it was only ha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plombier

Informations provenant de diverses sources externes

Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

757 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Given no feed bank.the job not even…

Given no feed bank.the job not even been done sorry

9 septembre 2025
Avis spontané
Logo de Metro Rod

Réponse de Metro Rod

Hi Martin,

We are sorry to hear this. If you would like any further assistance, our Customer Care team will be happy to help. Just send an email with your details, including your postcode, to CustomerCare@metrorod.co.uk

Kind regards,
Metro Rod

Noté 5 sur 5 étoiles

Another great job

The guys came out immediately to unblock my clogged up sluice sink. I've been having problems for a few days with it. No messing around and job done. If you want professionals these are the guys to call.
Another first class job *****

17 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Blocked drain

Very pleasant guys, failed on visit to find problems said they would come back. They returned but after looking under the problem something they would do.

18 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast response

Fast response
Kind approachable staff
Relentless staff in the best way - fixed the issue despite it not being as easy as first thought

16 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Efficient and knowledgeable.

Neil was on time, efficient and knowledgeable. Gave loads of advice on how to prevent this occurring again in the future. Regards to quotes, they were great value when shopping around.

15 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Ethan's heroism. Ethan was friendly, personable and extremely diligent. He unblocked my toilet instantly then double checked by sending a camera down. Ethan was brilliant. Thanks Ethan.

Ethan was friendly, kind and the very model of efficiency and professionalism. He unblocked the toilet instantly and when i told him the property had once been flooded with sewerage he immediately sent a camera down to double check. He came within 4 hours of me reporting the problem to CURO. It was a totaly positive experience. Thanks Ethan.

11 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fab service

Fab service, out within a few hours of call and got problem sorted within half an hour when arrived

14 septembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Can’t work at height

They were asked to sort my blocked gutters by housing association. Turned up twice with no appointment fortunately I was home. They aren’t able to ‘work at height’! So we’re unable to unblock drains and gutters as they weren’t able to take them down. So all they can do is jet them. The two guys who came were understandably embarrassed that they couldn’t sort the issue

8 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from Metro Rod…

Excellent service from Metro Rod Reading

From the first phone call through to the engineer's visit, the whole process was very smooth and well handled. Sam handled the booking smoothly and William attended, sorting out the problem efficiently and professionally.

11 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, fast, reliable and on time with reasonable prices as well. Don’t hesitate, get the guys in that can do the job! Well done MetroRod team! 👏👏👏👏

10 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Came to replace a manhole cover that…

Came to replace a manhole cover that had rusted and had a hole in, called two days before to check if I would be home, I had a wedding to go to so wasn't going to be in, they asked if they could attend without me home and I came home to a sparkly new one and the path was all swept up

11 septembre 2025
Avis spontané

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