I was looking for a spare door seal for my fridge. I wasn't sure which was the right product as I found a few and I emailed. I received very fast and helpful response from Jake. It made my experience... Voir plus
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Lisez les avis des autres
Overall delivery was a bit slower than advertised, and the order was stuck on ‘processing’ for 3 days with no updates but when received it well and securely packaged and now fitted. The other is... Voir plus
Easy ordering for fridge door shelf. Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates... Voir plus
Brought new cooker, suppplied with onlry one oven shelf , any good cook needs two shelve , emailed Minerva for a shelf , out of stock, two weeks later email , we got stock, now on way, two shelve cook... Voir plus
À propos de l'entreprise
- Magasin de pièces détachées pour appareils électroménagers
- Fournisseur de composants électroniques
- Magasin de pièces et de composants électroniques détachés
Écrit par l'entreprise
Spares parts supplier for a large range of whitegoods. We have access to over 1 millions spare parts and update our site with new spares everyday.
Coordonnées de contact
55a Halifax Way, YO42 1NR, Royaume-Uni
- info@minervaparts.co.uk
- minervaparts.co.uk
4,2
Bien
236 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I needed a replacement glass inner for…
I needed a replacement glass inner for my cooker I sent the model number and was sent a link to the bit I needed ordered it everything OK with that except it isn't for my model cooker and doesn't fit now stuck with a glass inner and 67 quid less money have emailed re this and heard nothing back
29 novembre 2024
8 days from start to end result!!
Tory, was very helpful and went that extra mile he sent me the links for the parts that I needed. This helped me identify the correct parts without second guessing. As i struggled to navigate on the minvera parts website. My oven/grill is up an running now!! Great work!!
20 novembre 2024
I had this company recommend to me
I had this company recommend to me.
Web site was easy to find what I was needing.
It arrived quite quickly.
I fitted it as soon as it arrived.
Oven is 100% again.
I know where to go now should I need another part for it.
18 novembre 2024
Very quick to respond with what I asked…
Very quick to respond with what I asked for delivery was really quick. can't fault that at all😊
11 novembre 2024
The cooker oven door hinge was the…
The cooker oven door hinge was the right size.fitted ok.but I had to use the old screws from my old hinge to fit it as I never received any screws with it.
5 novembre 2024
Easy service to use
Easy service to use. Reasonable price but disappointed that the only method of delivery was dpd which itself was over £8.00 which i thought excessive for such a light item. A royal mail tracked option would have been appreciated.
28 octobre 2024
Took a while to answer but came back…
Took a while to answer but came back after a couple of days. Sorted out a new handle, price reasonable but delivery was over £8 which I thought expensive, but they had what I needed couldn't get it anywhere else.
9 octobre 2024
Good price and delivered quickly. Also well packaged
4 octobre 2024
New part order
Firm helpful about sending new part and expected delivery will certainly use them again to check for any new parts i may need in the future
2 octobre 2024
I was unsure what size part was needed
I was unsure what size part was needed, your staff emailed me with size whole process went smoothly. Thank you
30 septembre 2024
Have not received goods.
Have not received goods.
Company does not respond to emails.
Invoice shows delivery to my home.
23 septembre 2024
Réponse de Minervaparts
Afternoon Linda
You ordered your parts to be collected from ourselves on the 23rd of September, we emailed you the same day letting you know the parts had been picked ready for you to collect.
You did not reply to us until 02/10/2024, asking why we had not shipped the part that you had ordered to be collected, we then replied to you within the hour to inform you that this part was still waiting for you to collect, as you had requested.
I am unsure how much more we could have done for you.
I will arrange for you to receive a full refund for this part straight away.
Regards
Damian
Customer Service
It was a slow reply.
It was a slow reply to
My original mail but otherwise fine. And I’ve ordered the part from them which they sent me the number for & looks ok.
11 septembre 2024
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