I needed to purchase a walker for my dad. It was a pleasing experience getting information from Robin when I called the number. She was so helpful and kind-a breathe of fresh air! Thank you Robin!
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Lisez les avis des autres
Recently had a need for a wider overchair table for my father (to enable the table to fit to either side of his lifting armchair) at the nursing home (with the standard tables not able to move close... Voir plus
L'entreprise a répondu
By using Mobility HQ we saved at least $150 in comparison to one of their competitors. Products are of a high standard especially the Aspire Vogue walker. Being made of carbon fibre makes it light and... Voir plus
Lovely internal walker. My only concern is the brakes are not strong enough to hold the walker steady when applied. The process of applying the brakes by squeezing them hard is not useful for my wife... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our mobility and disability equipment has been designed to be cost effective, robust and easy to use. The increased build-quality results in more durable aged care products to ensure the safety and independence of our customers. View our fantastic range.
Coordonnées de contact
Australie
- mobilityhq.com.au
4,4
Excellent
196 avis
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Very helpful totally honest
14 novembre 2017
Avis spontané
Réponse de shop.aidacare
Thanks David,
We look forward to helping with your next equipment purchase.
Réponse de shop.aidacare
Hi Christina,
Thanks for the feedback, we love hearing from our happy customers!
I recently purchased a wheel chair on …
I recently purchased a wheel chair on line, service was great delivered on time, delivery man was lovely. It was a pleasure to deal with a company that answered your questions on line and were so helpful. Would recommend this company to all my friends,
Thanks HQ.
Cheryl Shalders
14 novembre 2017
Avis spontané
Réponse de shop.aidacare
Hi Cheryl, thanks for the great feedback!
Thanks for shopping with MobilityHQ
perfect buying experience
Good website and definitely good prices. Delivery driver called to let me know he would be arriving within half an hour. Happy with the product. I would definitely recommend this company to everyone. Thank you MOBILITY HQ
14 novembre 2017
Avis spontané
Réponse de shop.aidacare
Hi Carol, thanks for the great feedback! We look forward to helping with your next online shopping experience.
Disappointing communication
UPDATED AFTER RECEIVING WHEELCHAIR
Was hoping things would get better after receiving telephone call from MobilityHQ on 15th and was told item would be received either that day or next day (15th or 16th). Waited until the following Monday (20th) to contact MobilityHQ advising that it did not arrive. The customer services rep. said it had never been sent and that it would be despatched from Ingleburn for delivery on Wednesday 22nd. Five minutes later I received another phone call saying it would not be until Monday 27th! She apologised the the delay. I am happy with the wheelchair and the price but attention to detail was lacking in this instance. Surely after receiving an order and receiving payment someone could have seen that the item needed to be delivered.
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Ordered article 3/11. Waited for new invoice with added postage. Received that on 8/11. Paid for order that day. Finally received email on 13/11 saying article has been posted on 13/11. The original estimated time for delivery was 13 or 14/11 which is impossible to fulfill. Contacted MobilityHQ and left message during this process to find out what was happening but no one returned my call. Hopefully my order will arrive soon but I don’t have an ETA. There is no tracking available with this order.
14 novembre 2017
Avis spontané
Réponse de shop.aidacare
Hi Robyne, thanks so much for your time on the phone earlier. We were disappointed to see that you had experienced challenges with our ebay store and some communication problems. Your feedback is appreciated.
I feel that the scooter should come …
I feel that the scooter should come with at least one rear view mirror. I also think it is a little slow, otherwise I find it to be of great 👍 use to me.
Thank you very much
Chris. Connor.
9 novembre 2017
Avis spontané
Réponse de shop.aidacare
Thanks for the fantastic review Chris! We hope you get many happy years out of your new scooter!
The ordering good
The ordering good, the dilivery bad, the lady in Sydeny, very good and help full. the pickup point in Darwin not good, as they wanted $1000.00 extra for same scooter?
Regards Hunter
8 novembre 2017
Avis spontané
Réponse de shop.aidacare
Hi Hunter,
Many thanks for your valuable feedback. Our pricing will be significantly lower then you will find in retail outlets due to the fact we can ship from warehouse to home without the retail overheads. I will pass your feedback in relation to your experience at point of collection onto our Darwin Network Partner.
Thanks for shopping with MobilityHQ!
My order was delivered efficiently and …
My order was delivered efficiently and quickly,and was in good condition and well priced Thank you
26 octobre 2017
Avis spontané
Réponse de shop.aidacare
Hi Sue,
Thank-you for the great review.
We're glad you had a pleasant online shopping experience and look forward to having you back again soon.
Réponse de shop.aidacare
Hi Heather, thanks so much for the great review.
We look forward to helping you through your next online shopping experience.
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