Thank you for doing what you said you would do this is very refreshing in my 20yr experiences regarding the health sector. When you are made aware of date and times takes away the anxiety of the unkno... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Absolute shambles, not a pharmacy, bunch of un trained un professional staff. They literally no nothing when you ask a question, stress levels through the roof. Constant delays, gaps in medication. Re... Voir plus
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I found the staff very pleasant and professional which eased my nerves. I discussed my health condition and was told that medical cannabis is not a cure for my condition (arterial vascular disease) b... Voir plus
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well impressed with the service, from communication with Alternaleaf and myself to product delivery. I would recommend other people to use them, thank you. emails with updates and progress all re... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.
Coordonnées de contact
Royaume-Uni
- montu.uk
4,2
Bien
472 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Réponse de Montu UK Pharmacy
Hi Tom, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Easy quick delivery with great products
16 juin 2026
Réponse de Montu UK Pharmacy
Hi Ryan, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Super helpful and knowledgable
Great service, always there every step of the way. Super knowledgeable and helpful.. I’m glad I chose Montu for my medical requirements.
16 juin 2026
Réponse de Montu UK Pharmacy
Hello, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
Réponse de Montu UK Pharmacy
Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Réponse de Montu UK Pharmacy
Hi Nathan, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again
After a year of using Alternaleaf and…
After a year of using Alternaleaf and Montu I have no complaints and only praise for the excellent support and service they have provided in that time.
23 juin 2026
Avis spontané
Réponse de Montu UK Pharmacy
Hi Jamie, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Réponse de Montu UK Pharmacy
Hi Graham, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Great support
Waited a while for prescription but any time I contacted support they did there best to help me
15 juin 2026
Réponse de Montu UK Pharmacy
Hi Darren, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Shockingly incompetent
Communicate via chat seems AI and not UK based by terminology used.
They lost my prescription and still after 3 weeks not setupy account with them.
Montu own Alternaleaf too so their own in house pharmacy. Both companies have been useless and incompetent.
Go with another medical cannabis provider, else you'll be left in pain, stressed and out of pocket.
I've reported them to the CQC for their loss of my private data.
19 juin 2026
Avis spontané
Réponse de Montu UK Pharmacy
Hey Simon, thanks for taking the time to leave a review. We're sorry to hear that you haven’t had a good experience with us. Our goal is to support you so if you have any questions or need further assistance, feel free to reach out. We’re here to help, thank you.
Ordered at2pm on Friday received items…
Ordered at2pm on Friday received items Saturday morning very fast delivery
15 juin 2026
Réponse de Montu UK Pharmacy
Hi Michael, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Simple process, fast delivery
Everything's straight forward and easy to understand. Deliveries are very fast and punctual, overall a very reliable company definitely recommended
15 juin 2026
Réponse de Montu UK Pharmacy
Hi James, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
new user
As a very new user of this service, the whole process from start to finish has been superb.
My anxiety over existing medications and interactions were addressed in full and I am assured that there is a whole team behind the scenes reviewing everything.
Thank you very much for your prompt and kind consultations, your advice and support to both alternaleaf and montu.
20 juin 2026
Avis spontané
Réponse de Montu UK Pharmacy
Hi Mayo, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Just been browsing my Montu Pharmacy App.
Just been browsing my Montu Pharmacy app site and was very pleased at the recent update's to it including layout , menu's , text and listing's...AlwayZ A Pleasure And 'Highly'( forgive the pun✌️) Recommended as Staff of all positions are kind , caring, professional and friendly. 🙏🫡🙏
16 juin 2026
Avis spontané
Réponse de Montu UK Pharmacy
Hi Kerry, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Wonderful service
Wonderful service, great products and next day delivery. What more could you want.
15 mai 2026
Avis spontané
Réponse de Montu UK Pharmacy
Hi Matthew, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Great pharmacy
So easy and no risk of being prosecuted for something that helps with medical conditions, fast and speed and delivered straight to door, great customer service, simple to purchase, over all great experience, 100% recommend
15 mai 2026
Avis spontané
Réponse de Montu UK Pharmacy
Hi Becki, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Helpful and constructive advice is key
Helpful and constructive advice is key. The process is about reassurance, understanding and easy. It's especially important when Montu put you 'the consumer' at the upmost priority when informations required.
12 juin 2026
Avis spontané
Réponse de Montu UK Pharmacy
Hi Ben, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Everything was stright forward with…
Everything was stright forward with purchasing dried flower was a lot better then expected looking forward to try different strains service was excellent
30 mai 2026
Avis spontané
Réponse de Montu UK Pharmacy
Hi Duane, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Was good when they stocked a lot more
Was good when they stocked a lot more. Now they only stock their own upstate curo etc and ignore anything else. Gonna swap soon.
10 juin 2026
Avis spontané
Réponse de Montu UK Pharmacy
Hey Penguin, thanks for taking the time to leave a review. We're sorry to hear that you haven’t had a good experience with us. Our goal is to support you so if you have any questions or need further assistance, feel free to reach out. We’re here to help, thank you.
Excellent service all round from…
Excellent service all round from signing up, appointments, to receiving meds (roughly 2 weeks start to finish when joining up) - I've been with alternaleaf nearly a year and never had an issue - wide variety of quality flower, carts etc - some moan there favourites gone out of stock but always plenty of other options/choice (as with everything stock comes and goes daily)
10 juin 2026
Avis spontané
Réponse de Montu UK Pharmacy
Hi Daniel, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Between mistakes,re writing…
Between mistakes,re writing prescriptions contaminated meds,awkward and hard to speak to people I'd go ahead and use some other group montu/alternaleaf not fit for purpose.
6 juin 2026
Avis spontané
Réponse de Montu UK Pharmacy
Hello Darren, sincere apologies for this we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you.
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