Motor2Go Avis 

120
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything was done via phone call and WhatsApp which was so convenient. Car was delivered to my door and I absolutely love it.

Noté 5 sur 5 étoiles

Brilliant experience, Abdullah was very welcoming and helpful, was shown the vehicle and had all the paperwork sorted promptly. Very professional but friendly atmosphere, both the company and the staf... Voir plus

Noté 5 sur 5 étoiles

We just bought a van from here and couldn’t be happier! The team was so helpful, friendly, and made the whole process really easy. They answered all our questions, gave us honest advice, and made us f... Voir plus

Noté 1 sur 5 étoiles

The worst experience !!! He simply refuses to return £250 deposit, not having britch in the Customer Declaration form. This guy will take as a fool and lye to you! So under no circumstances proceed... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Do you ever get tired of shabby customer service? Do you ever get the impression you're just a sale? We felt that too, and we got fed up with it. That's why we vowed never to do it. When we say we're forged by experience, we're talking about the experience of bringing together all our nous and expertise accumulated over 20 years of selling vehicles. That's the experience of understanding first-hand what customers want and tailoring the sale to meet your needs, not ours. That's the experience of going the extra mile every single time so you don't just get what you came for, you get more. There's more. When we say we're sustained by excellence, that's the excellence of our best-in-class customer service, the little touches you just won't expect from a van and car dealership. It's the excellence of accompanying you on your journey, not just from when you walk in our door to when you drive off the forecourt, but onwards as long as you need us. We're invested to being in it for the long term with our clients. That's why our customer retention is so high, and there's no bigger compliment than that.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

120 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(120)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hi I just want say thank you to you…

Hi I just want say thank you to you guys for me new van👍

31 mars 2023
Avis spontané
Logo de Motor2Go

Réponse de Motor2Go

Hi,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Noté 5 sur 5 étoiles

I heard about Motor2go from a friend as…Shams experience

I heard about Motor2go from a friend as I needed a van asap, As a builder I need strong reliable van that does exactly what it says on the tin. I popped round to yard where I was surprise to find beautiful premises and line upon line of clean well positioned vans which indicated to me that they actually cared about each individual van.”it’s like organising your tools” So soon after I was approached by a friendly young man who walked round and recommended a few vans after asking me some questions in terms of my preferences. He even showed me a van that had metal shelf’s already built in which reminded me of a mate of mine who would love a van like that, because his van is a total mess and those shelves would go along way to helping organise his life lol. We proceeded and came across exactly what I was looking for a sleek high top van with roof racks already in perfect for long lengths of wood or pipes. I jumped into the cab first smelled clean and all seats bd surfaces were cleaned and polished. Don’t know how long I’ll keep it that way but at least I can enjoy for a while. Now the main event the engine. This would make or break the deal, I turned the key and an amazing Diesal engine started purring at me. I was in love…I asked the guy to open bonnet he did clean as a whistle. Now for the price..I was expecting too too dollar but to be honest it was very reasonable for a well maintained van. The offices where nice and comfortable I was offer tea and just genuinely enjoyed the experience. After a little negotiation and signing of paperwork I was the proud owner of my next dream van. Would have to be I’m now broke and the van has to make me my money back. Of which I have no doubt. Great van great premises great customer service definitely on to visit I told them I would give them good review and that’s the truth

15 mars 2023
Avis spontané
Logo de Motor2Go

Réponse de Motor2Go

Hi Hicham,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Noté 5 sur 5 étoiles

Great service and detail explanation of various purchasing options

I went to motor2go to purchase a new van. Abraham attended to me and provided great service and advised about various option. He understood my requirements and met all my needs that I was looking for in a good van. The guidance and various financial options were explained clearly and very much in detail

24 mars 2023
Avis spontané
Logo de Motor2Go

Réponse de Motor2Go

Hi Martin,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Noté 1 sur 5 étoiles

Thought that I would update everyone on…

Thought that I would update everyone on the latest with the van that I bought.

It now has to go to the main dealer to be diagnosed further at £138 an hour.
It has something wrong with the adblue and is looking like it’s going to cost me over £1k. Not something you want after buying a van.

According to the website of the warranty I was sold they do not cover main dealer garages ( not sure how a main dealer is not a trusted garage for the warranty to use ) so I still can not claim on the warranty.

5 mars 2023
Avis spontané
Logo de Motor2Go

Réponse de Motor2Go

Hi Harry,

Thank you for your feedback, it is our understanding that we have now resolved your issue, we could not locate you as your name is different to what we had on our system.

Please contact our sales team if you have any further questions and we would appreciate if you could amend your review as the issues have now been rectified.

Kind Regards
Motor 2 Go Customer Care Team.

Noté 5 sur 5 étoiles

What made my experience great was Meer…

What made my experience great was Meer he had excellent service sold me a BMW very quickly love the vehicle. I didn’t know what i wanted at first but with the help of Meer we found a dream car in no time! Ask for meer when you come

8 février 2023
Avis spontané
Logo de Motor2Go

Réponse de Motor2Go

Hi Las,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Noté 5 sur 5 étoiles

Meer provided me with excellent swift…

Meer provided me with excellent swift service from their staff as this was my 5th time requesting their service and each time they have been consistent with their customer service for their products such as vans and etc. I have already recommended this company to my friends and family, I wanted to leave a review too to let others know that they indeed are efficient.

1 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Very helpful lot

Very helpful lot, especially Meer he sold me a van which I love very much and I appreciate their service. I’d highly recommend!

6 février 2023
Avis spontané
Logo de Motor2Go

Réponse de Motor2Go

Hi Mustafa,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Noté 5 sur 5 étoiles

Really top professionals and really…

Really top professionals and really good service will definitely be going again should I need to in the future - I was personally seen to by Meer who was very professional and helped with all enquiries

3 février 2023
Avis spontané
Logo de Motor2Go

Réponse de Motor2Go

Hi Lanzil,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Noté 5 sur 5 étoiles

Recommended for vans

Recommended for vans, quick service.

9 février 2023
Avis spontané
Logo de Motor2Go

Réponse de Motor2Go

Hi,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Noté 5 sur 5 étoiles

This team and company were absolutely…

This team and company were absolutely fantastic there prices are unbeatable if any one looking for a good van this is the place to go

2 février 2023
Avis spontané
Logo de Motor2Go

Réponse de Motor2Go

Hi Wayne,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Noté 5 sur 5 étoiles

Had a very good experience friendly…

Had a very good experience friendly people Very trustworthy bought a 2006 vauxhall vivaro Was in great condition they serviced it for me And also done a healthy heck which I have witnessed in person Was updated throughout the way Will come back for another can 👍

7 février 2023
Avis spontané
Logo de Motor2Go

Réponse de Motor2Go

Hi Mo,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Noté 5 sur 5 étoiles

Recommend for Vans!

Van shopping brought me here, had an an eye opening and welcoming experience here and ended up buying my second van. Abraham in particular was very helpful in assisting me.

2 février 2023
Avis spontané
Logo de Motor2Go

Réponse de Motor2Go

Hi,

Thank you so much for sharing your experience with us, we are glad you had a pleasant one and that you chose us to purchase your new van! We hope to serve you again in the future.

Regards
Motor 2 Go Team

Noté 5 sur 5 étoiles

Outstanding friendly service

I really put the guys at motor2go under pressure by turning up in need of van to drive away the same day.
The guys couldn't do enough for me, showing me a number of vans from the wide selection available that suited my needs. They then had it serviced while I waited so I could drive away. Absolutely top drawer service.

9 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Thank you so much !!

From start to finish I had an easy experience from the guys at motor2go! I did put a lot of trust in the them as I was in desperate need of a van, as mine had given up.
I brought the van on Monday online and by Friday they had delivered it to me with a service and full MOT.
I have to give it to them they did pull out the stops for me to get my business back up and running in such a small window.
Hats off to Abraham and the team for making this experience easy!
I would definitely recommend and buy again keep up your honesty

28 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Recently bought a van from motor2go on…

Recently bought a van from motor2go on the 20th of October. very helpful, open and honest description including a good detailed video of the inside and outside of the van . would recommend to anyone based on my experience.

20 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, really nice guys to deal with, wouldn’t hesitate to recommend. Hopefully will do Buisness again, thank you.

17 août 2022
Avis spontané

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