Easy ordering process. Contacted customer service and spoke to a real person in real time. I had made an error with my order regarding the colour choice. No problem for the person In spoke to. Amende... Voir plus
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Lisez les avis des autres
Great extractor fan and easy to use website. Quick delivery. The hardest part was drilling through the wall for the ducting.
Researched the Nuaire products and decided on the one that was best for us. We found the Mould-stop advert on E@@@ and contacted them on the Monday morning. The response was enthusiastic and extremely... Voir plus
L'entreprise a répondu
A brilliant service and company to deal with from start to finish. Replied quickly to emails and appointment booked quickly to look at the issue. Super helpful and honest assessment of house and the m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Mould-Stop.co.uk is a one stop shop for all your domestic ventilation needs. Mould-Stop.co.uk is an independent company based in Cornwall, UK. We pride ourselves on selling tried and tested, market leading products, having superb customer service and excellent product knowledge. Our technical team are experts in ventilation and fully bpec qualified, so do drop us an email or call for advice. To contact the Mould-Stop.co.uk team, please email info@mould-stop.co.uk or call us on 01326 727101
Coordonnées de contact
3 Chirgwin Road, TR1 1TS, Truro, Royaume-Uni
- 01326 727102
- info@mould-stop.co.uk
- mould-stop.co.uk
4,9
Excellent
205 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Product
Good value and super-fast tracked postage. Easy to install and clear instructions on how to pair with the fan. Highly recommended seller.
14 octobre 2022
Réponse de Mouldstop
Good afternoon,
Thank you for the positive review!
Kind regards,
Leanne
Réponse de Mouldstop
Good morning Mr Gibson,
Thank you for the positive review!
Kind regards,
Simon
Réponse de Mouldstop
Good afternoon,
Thank you for the positive review and five stars. We're glad that you were pleased with the service!
Kind regards,
Simon
Reliable seller.
Very good customer service from Mould-Stop.Prompt delivery and excellent communication.Recommended.
31 août 2022
Avis spontané
Great service and communication
18 août 2022
Réponse de Mouldstop
Good morning Peter,
Thank you for the five star review and kind words.
Kind regards,
Simon
Very fast delivery
Very fast delivery, cheapest prices for top quality genuine items and very helpful and friendly customer service, excellent company to deal with thank you so much
26 juillet 2022
Réponse de Mouldstop
Good morning Tracie,
Thank you for the five stars and positive review.
Kind regards,
Simon
Réponse de Mouldstop
Good morning Kate,
Thank you for the five stars and positive review.
Kind regards,
Simon
Réponse de Mouldstop
Good morning Rob,
Thank you for the five stars and positive review.
Kind regards,
Simon
Réponse de Mouldstop
Good morning Michael,
Thank you for the five stars and positive review.
Kind regards,
Simon
No problems
Ordered replacement filters for our extraction system. These particular ones were a good price and look the same as the filter that came with the system.
Arrived very quickly with tracking available. Arrived on time.
23 février 2022
Réponse de Mouldstop
Good afternoon,
Thank you for the five stars and positive comments!
Kind regards,
Leanne
Good advice & great service
8 février 2022
Réponse de Mouldstop
Good afternoon Martin,
Thank you for the five stars and positive review.
Kind regards,
Simon
Fantastic service will definitely…
Fantastic service will definitely recommend.
Thanks Regards Geoff.
25 janvier 2022
Réponse de Mouldstop
Good afternoon Geoff,
Thank you for the five stars and positive review.
Kind regards,
Simon
Good filters from Mouldstop.
Received the Vent Axis filters in good time and at a commpetitive price.
18 janvier 2022
Réponse de Mouldstop
Hi Gezza,
Thank you for the 5 star review.
Kind regards,
Simon
Great company to deal with
Spoke to this company before I ordered my items & spoke to a lovely helpful lady. Also rang to confirm when delivery was expected & spoke to an equally helpful guy called Simon. Would definitely recommend them.
13 décembre 2021
Réponse de Mouldstop
Good afternoon Mrs Dewar,
Thank you for the 5 star review and kind words.
We're glad we were able to help!
Kind regards,
Simon
Réponse de Mouldstop
Hi Maria,
Thank you for the five star review!
Kind regards,
Simon
Very quick and efficient service
Very quick and efficient service. I called up and spoke with customer services who were very helpful, I made the order on-line and within a few days it was delivered. Very quick with no hassles!
28 septembre 2021
Réponse de Mouldstop
Good morning Paul,
Thank you for the five stars and positive review.
Kind regards,
Simon
An easy transaction,
Good service and a reasonable price, sadly let down a little by the courier delaying delivery, otherwise I’d have given 5 stars. Easy to buy, quickly dispatched and good communication. Happy to recommend.
23 septembre 2021
Réponse de Mouldstop
Good morning Gary,
Thank you for the four stars and review. We do constantly review our delivery partners and try to maintain a good delivery service.
Kind regards,
Simon
Excellent advice and support
Very helpful advice on product selection - what to buy and what options not to bother with for my use case. Product was easy for me to install and is just starting to solve a condensation issue in a holiday property.
Follow up support was first class - responsive, knowledgeable, courteous
19 août 2021
Réponse de Mouldstop
Good morning Mr Lewis,
Thank you for the positive review and 5 stars and I'm glad you were pleased with everything.
Kind regards,
Simon
Vectaire bathroom fan
Bought a Vectaire bathroom fan from these guys, cost £30 less than the next cheapest competitor. Arrived within the week.
The product was exactly as described and fully working, well packaged with no defects.
Pretty much did what I expected really.
Would recommend.
13 août 2021
Réponse de Mouldstop
Hi Tom,
Thanks for the 5 stars and positive review!
Kind regards,
Simon
Serious Mould Issue
I had a serious issue with mould in my house and I wanted advice on a PIV system. Mould Stop were extremely helpful in discussing both my mould problem and suitable solutions including which PIV would be the best one for my house and what to expect when fitted. Would highly recommend as have vast knowledge and experience in treating mould
22 juillet 2021
Réponse de Mouldstop
Hi Andrea,
Thank you for the five stars and positive review.
I recall speaking to you and am pleased that you were happy with everything!
Kind regards,
Simon
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