MUD Jeans Avis 

Don’t order if you’re in Switzerland; you pay 20 euros shipping, 30 euros tax. Once you send the jeans back they won’t receive them as mud cannot give you a proper sending back number so they cannot find them. Customer support stopped answering emails. I lost 160 euros in total..

These jeans are amazing. I can wear them forever without washing them, they are strong and stay in shape while at the same time stredgy and comfortable. I'm impressed. Happy I found MUD jeans.

Nog nooit zo'n slechte klantenservice meegemaakt. Administratie is een drama en zelfs met bewijs dat zij een fout hebbeb gemaakt krijg je 0 reactie. Moet nu via de bank m'n geld terug zien te krijgen. Nooit meer.

I'm in love. These jeans are so amazing in every way, I just couldn't recommend them enough. They feel high quality, but the fabric is still stretchy enough so that the jeans are comfortable. They also look so good and stylish.

The jeans were nice when they arrived yet five months in to the subscription they ripped while I was sitting cross legged and are now unwearable.

I went to Customer Service and waited five days to be told they have a repair service but were “double checking whether this should happen”.

Five days and two more nudges later and I was told they couldn’t send me a replacement but “could I wait a few weeks”. They also told me that they would not be pausing my payment despite the fact that I now have a product that is unusable. So where does this leave me?

“Of course I understand your frustration because your monthly payments continue. Unfortunately we can't pause this, but you will have paid the exact same amount over a 12 month period, not more or less.” - why should I be paying for a faulty product?

I have been waiting a further four days to hear from Mud after requesting they cancel my subscription immediately. I am completely disappointed and saddened at their customer service, and how uninterested they have been in helping one of their customers. If I had been told they would pause my payments while they figured out how to get a replacement to me I would not be writing this review because I wanted to support an ethical company. I will not be buying from them again because clearly their ethics do not stretch to their customer base.

Goede kwaliteit broeken met een mooie missie. Heb twee jaar geleden een broek geleased bij het bedrijf en ik draag die nog steeds met veel plezier.

I love the idea behind MUD jeans, but I am disappointed by the brand so far. They do not come across as a diverse company, and when listening to the owner on the A World From Scratch podcast I don't think that diversity and inclusion is something they genuinely care about.

Additionally, I leased the Relax Rose jeans that according to their website has a 'loose fit'. Unfortunately, I suspect the pants is merely a loose fit for standard, skinny models. I am not a model, generally wear a M size and I followed the guidelines for sizes on the website. However, the pants did not fit me like the model on the website at all.

I would like to give MUD jeans some credit for the better looking new website that is also a lot quicker than before. Which significantly improves the user experience of ordering a jeans. The circular concept is great, which leads me to give them three stars. Still, I would not recommend MUD jeans at the moment.

Loved it. Ordered their Regular Dunn and Dunn Chino jeans. I did not at first appreciate the effect the difference in the fabric composition (100% cotton vs. +2% elastane) has on the fit and thus had to return the Chino. The return worked smoothly, and was processed swiftly. When I reached out for an advice on the size, I got a quick and detailed explanation. Also I love the feel and the fit of the other pair which I got to keep. Finally, appreciate the ethics of the company.

Very happy about the quality of the jeans.

I'm a proud owner of the first crowdfunding jeans and sweater of Mud jeans. They are made from old jeans to last long. Very happy with it, soft material nice to wear!

I've had my jeans for almost 3 years and I'm still so happy with them. They haven't faded or ripped, the fabric hasn't even gotten thinner. I used the lease program because I didn't have the money to spend up front and it was a great solution. I'm really happy with this investment I made and I'll be ordering from them again.