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Lisez les avis des autres

Noté 1 sur 5 étoiles

Please be aware!!!!! A complete scam on behalf of Admiral Insurance. The process is designed to ensure they extract maximum money for doing nothing. No history of communication on their por... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I spoke to Paige who was an absolute gem. Very professional, put me at ease and made a long phone call bearable. A true credit to your company, and other similar companies could do with taking a leaf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Compassionate, helpful and took all the stress out. I was contacted by them regarding a debt matter with HMRC, and I cannot praise them enough. They were very understanding and pati... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I have been inundated with letters phone calls from these people insisting I owe overdue monies to HMRC. I OWE NOTHING!!! TO ANYONE/ANYTHING INCLUDING INLAND VENUE. I was to phone tax office, to whic... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de recouvrement des dettes

Écrit par l'entreprise

"my-drs" and "cp.my-drs" are the self-serve portal addresses for Ardent Credit Services Ltd., t/a Debt & Revenue Services. Some customers have chosen to leave reviews under those portal names so we have claimed ownership of this page, but for our main Trustpilot page please see: https://uk.trustpilot.com/review/ardentcredit.co.uk Originally established in 1997, and a limited company since 2003, Ardent Credit Services Ltd., t/a Debt & Revenue Services is authorised and regulated by the Financial Conduct Authority and collects debts for many blue-chip organisations. Contact us either by telephone on 0151 545 1500 or in writing via our website and we will do our best to help you to resolve your debt or assist with a dispute. Debt Collection contact is often unwanted, but we are here to help and look forward to hearing from you. For independent validation of Ardent, you can check the Credit Services Association website, the FCA consumer credit register for firms or Companies House. If you owe a debt to HMRC – check the HMRC website for the details of debt collection agencies they use.ortal


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

114 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 78 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(114)

48 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

DRS SCAM SCAM

Drs trying to get money off me for a ebay account iv never had beware of these bastards

20 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

scam!

said I owe over £100 to ebay seller fees despite having never sold. cleverly worded email had me questioning myself!

4 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Just a scam

Just a scam. They pretend to be collecting money for outstanding eBay invoices. spoke to eBay who confirmed they are a scam.

2 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

I keep getting text's asking me to…

I keep getting text's asking me to clear debt ref ebay but I owe nothing with ebay I have tried contacting them but cant get any clarity they are not clear at all and it makes me feel like its a scam!

31 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

scam artists

scam artists, klarna rescinded the late fee but they still keep asking me for it, so i gave up to protect my credit score, i paid once, they didn't receive the payment, so i paid a second time - a complete scam.

1 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

The agent was very rude and asking…

The agent was very rude and asking irrelevant questions, When I rang them to pay a money they claimed they were authorised by Ebay to collect it, Basically I tried to pay a refund amount on Ebay's portal and due to a glitch the payment didn't go through, And I was waiting for Ebay to send a claim form, But they didn't and they contacted me via this very unprofessional and rude company, Very rude and unprofessional.

17 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

DRS Bank Account is a personal one not a Company according to HSBC

I owed just £8 allegedly to EBay When I tried to pay via my own HSBC banking App. They did not match the Bank Name of Debt & Recovery Services or Ardent Credit adding that the sort code and account number provided was for a personal account not a business. I phoned DRS and spoke to Olivia who assured me that was the company name and asked to try again which I did. It was the same outcome suspected Fraud. Anyway I do not wish to have anymore contact from this company so I have now paid it. I refused to pay over the phone with my card. You can't reply to their emails and you can't block their text messages. I will see what happens but in what name is the Bank Account??
Also I tried to send an email to the one shown on this page beginning info@my-drs but it wasn't delivered as 'address could not be found' Therefore, they do not receive any of our entries. Anyway Good Luck but to me they are just a scam and I've lost £8 for now!!!

14 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Hounding me for a debt I don't owe!

DRS are hounding me for an alleged "debt" for an internet device for Three. I have been in contact with Three on several occasions because I sent the device back in their pre-paid envelope over two months ago, and I have a receipt of posting. I'm starting to get really annoyed as I'm sick of having to spend 30 minutes a time contacting Three to get them to tell DRS to leave me the hell alone as I've returned the device and don't owe anything. I will NEVER use Three again because of this.

13 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Ebay are corrupt and have bro7ken GDPR…

Ebay are corrupt and have broken GDPR by giving out my details to a 3rd party. When Drs spoke to me they wanted to know my name and post code which is illegal for them to even know. Sorry but you can shive credit scores up yo arse. I live in a caravan off grid away from bailiffs and away fro. Being taxed to high heaven for living in a house.you cam email me All you want JAYNE CARTER

19 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Long story short

Long story short, after a muck up by a payment company about a subscription that I previously had had with a monthly beauty box company, that was cancelled in July! I began receiving sms’s and texts from Drs saying I owe £21.
I informed them this had been settled as I was so sick of the harassment and endless texts and post that I’d been on receiving end of, I had paid on 4th November (even though I didn’t owe anything!) Company accepted £15 ,a reduced rate they said as a show of good will and that should have been the end of it!
Nope, nasty little SMS message yesterday from Drs chasing me again!!
I do not owe anything and this time I will be seeking legal recourse for time and distress this has caused me.

22 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

trust is ernt

Am reading all the reviews and after giving them £50 of benefit money I'm thinking to myself is this going to pay off arrears of some fat mans pocket, as I'm getting nowhere fast i might as well wait for another bailiff's knock,

7 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Clueless.

Sending threatening messages demanding money for a bill never owed. Clowns.

1 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Absolute monkeys

Absolute monkeys
Checked my spam folder to daily emails from this lot.. best thing is they don’t even have the right person!

27 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Unbelievable.

No email to contact, when I phone they can't hear me, yet I phoned my partner a second later she can hear me. I had full bars phoned 4 times they all said the same thing sorry sir I can't hear you I'm going to have to hang up. Absolutely staged. Ebay shame on you for using cowboys

19 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

spam

I’ve sent multiple requests for DRS to stop sending me messages as I am not the person referred to in the message.

No one has gotten in touch with me to resolve this

9 septembre 2024
Avis spontané

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