Please be aware!!!!! A complete scam on behalf of Admiral Insurance. The process is designed to ensure they extract maximum money for doing nothing. No history of communication on their por... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Please be aware!!!!! A complete scam on behalf of Admiral Insurance. The process is designed to ensure they extract maximum money for doing nothing. No history of communication on their por... Voir plus
L'entreprise a répondu
I spoke to Paige who was an absolute gem. Very professional, put me at ease and made a long phone call bearable. A true credit to your company, and other similar companies could do with taking a leaf... Voir plus
L'entreprise a répondu
⭐⭐⭐⭐⭐ Compassionate, helpful and took all the stress out. I was contacted by them regarding a debt matter with HMRC, and I cannot praise them enough. They were very understanding and pati... Voir plus
L'entreprise a répondu
I have been inundated with letters phone calls from these people insisting I owe overdue monies to HMRC. I OWE NOTHING!!! TO ANYONE/ANYTHING INCLUDING INLAND VENUE. I was to phone tax office, to whic... Voir plus
L'entreprise a répondu
"my-drs" and "cp.my-drs" are the self-serve portal addresses for Ardent Credit Services Ltd., t/a Debt & Revenue Services. Some customers have chosen to leave reviews under those portal names so we have claimed ownership of this page, but for our main Trustpilot page please see: https://uk.trustpilot.com/review/ardentcredit.co.uk Originally established in 1997, and a limited company since 2003, Ardent Credit Services Ltd., t/a Debt & Revenue Services is authorised and regulated by the Financial Conduct Authority and collects debts for many blue-chip organisations. Contact us either by telephone on 0151 545 1500 or in writing via our website and we will do our best to help you to resolve your debt or assist with a dispute. Debt Collection contact is often unwanted, but we are here to help and look forward to hearing from you. For independent validation of Ardent, you can check the Credit Services Association website, the FCA consumer credit register for firms or Companies House. If you owe a debt to HMRC – check the HMRC website for the details of debt collection agencies they use.ortal
Enterprise House, Moorgate Point, Moorgate Road, Knowsley Industrial Park, Knowsley, L33 7XW, Liverpool, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 78 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Not my expextation when dealing with a debt company. Not only were both calls understanding and helpful Joe today took it a step further. Joe was not just understanding and sympathetic he made sure I would not further put my self in debt whilst already being in a complicated court matter. I thank Joe for going above standard customer service duties his patience, helpful and supportive took a dark cloud of debt to a simple plan going forward when it is easier to determine income. Joe is an asset to his team. Thank you. You are great 👍🏻
Absolutely useless and disgusting harassment from this company, I was contacted daily about a balance I owed which was £30 I had spoken to the company that I owed the money to and they’d accepted that I could pay in monthly instalments and I even cleared my balance. Drs are useless scamming harassment

Réponse de my-drs
I was phoned by HMRC this afternoon regarding some potential unpaid tax owed by my Company. The woman I spoke to was extremely efficient, polite and undogmatic in her approach. She was a pleasure to deal with.

Réponse de my-drs
The agents Joe and Paula were both very friendly helpful and professional.

Réponse de my-drs

Réponse de my-drs
Lady rang me she was extremely polite understanding didn’t pressure me asked if i was able to pay the rest of MY BILL I OWED and no pressure actually more concerned if i could actually afford to pay this week best thing i always say is just dont blank there calls. it may look similar to a universal credit number but its NOT just ANSWER it tell them WHY if u cant pay and tell them the TRUTH on why u haven’t paid may not do anything but at least u both know were u stand and its a great starting to point and its easier to tell truth because lies never add up truth will set u free

Réponse de my-drs
Not being funny I had someone ring me today asking for more money and then tryna scare with a different company on I’ve paid this dept off ages ago and I’m still getting calls if this carry’s n I’m gonna report this company because I’ve just came out of a coma like I don’t have better things to do with my life also was in on a few months ago too all yous do I harras people and pretend that your part of a dept team I had a a letter what came deffo looked like printed from home all I’m gonna say is don’t ever trust this company because they will just take more money off you and they will ring you saying you owe money when you don’t proper discusting need to sort it out you don’t think people have other bills to pay off before bills like rent is more important then anything so like I said need to get your act together otherwise this company will be shut down anytime soon seen the ration on it how many 5 stars and your expecting people to listen give me a break lol
Please be aware!!!!!
A complete scam on behalf of Admiral Insurance.
The process is designed to ensure they extract maximum money for doing nothing.
No history of communication on their portal but that's the only way to communicate with them.
Authentication doesn't work.
If you've uploaded a document as evidence you can't see it's completed.
All designed to ensure a total lack of transparency.
My best advice is screen shot everything otherwise you'll pay money you don't owe.
Shocking organisation

Réponse de my-drs
These chancers really think they'll get a penny from me is so unbelievable I can't believe they waste there time and the environment sending letters is unacceptable, Asked them to make all email addresses and contact numbers uncontactable which they failed to do as it's only a legal requirement to supply a postal address for contact, Had to make a formal complaint about them contacting me via a method they have no privileges to and next contact it will be reported to the police as harassment whilst I await my complaint decision so I can then take it to the ombudsman, Anyone who pays these powerless puppies really need to be seen by a doctor I genuinely have great concerns for them, If anyone needs help getting these chancers off your back just go onto Google and search drs forums and they'll show you exactly how to do it and what to say, Soon as there in touch request a dsar,, Request proof of debt and request they make your email and phone number uncontactable it can't be removed but can be marked uncontactable the wording is very Important, if they breach the request make a formal complaint and them straight to the ombudsman when possible, Never discuss any alleged debt to this 3rd party that have zero powers and remember if your struggling get a debt relief order to stop these and others and have it legally written off in 12 months time, This applies to those with £50 or less spare a month I believe and genuinely struggling, Remember never call them and have everything in writing! And do you own research for your situation, Remember any 3rd party has zero powers these are the weakest dra known to man so if these get in touch just ignore them until they send it back,
Edit.
As you can see from there response they also have an inability to read,I will only contact you to complain and take it to the ombudsman for my compensation as 3 times you've breached your lience agreement already

Réponse de my-drs
In my experience towards the conversation regarding the payment attempt made this morning, to offset a payment as required;
--Services from DRS was very helpful though it didn't go through but it was an excellent service delivery. Instructions were carefully given by the respondent advising to follow it up through the bank and call back in due time.
Just in time service delivery and excellent communications. Thanks

Réponse de my-drs
I spoke to Paige who was an absolute gem. Very professional, put me at ease and made a long phone call bearable. A true credit to your company, and other similar companies could do with taking a leaf from her book!

Réponse de my-drs
Very helpful and understanding, a very calm and polite young lady.

Réponse de my-drs
Spoke very politely and was very respectful and understanding. Wish more people would be as nice as the gentleman I spoke with today

Réponse de my-drs
Jake helped me emmensly this company so wonderful caring and efficient and so brillant at his j9b i have series mental health and physcial health issues and repayments .so incredibly greatful

Réponse de my-drs
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.